Popeyes Louisiana KitchenComplaints and Reviews

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2.2 Based on 313 reviews
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  • Customers like
    • Taste 6
    • Food 6
    • I just want what they did not provide for me 5
  • Customers don't like
    • Service 11
    • Chicken 9
    • Manager customer service 9

I have tried repeatedly to purchase chicken from Popeyes. The last 3 times, after waiting nearly 10 mins in line, I am told there is a 20 minute wait. 5pm to 6pm. Maybe the manager & a cook shouldn't be out on smoke break acting like it really doesn't matter. The time before these, I ordered mild white meat meal & got a wing, a thigh and a spicy leg. Pitiful.

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Stop in at the Bessermer location. I am extremely upset at the way I was treated!! The young woman that was at the counter looked at me like I was a disease .. Also the manager, who's pants where hanging way below his butt!! This continued to occur for about 10 minutes or so.. If it hadn't been for an older gentleman I would not have been waited on!! This is the second time I have been in this location and the second time I have been treated... Read more

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Spoiled cole slaw and to much greese on my chicken today ....

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On Sat Sept 24th, 2016 I visited 2 locations. One located at East 103rd in Chicago, the other at 95th and King dr in Chicago between 1030 and 1050 pm central standard time. Both locations were not open for business but they both close at 12am. This was ridiculous. As a business you should be open during your business hours. I understand they are located in a primarly black neighborhood, but it doesnt mean we deserve that type of service. I hope... Read more

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We to the new popeyes in columbus at 2297 Hamilton road, 43232 phone # 614-626-0770. Purchased a family meal plus extra sides . Was asked what kind of dipping sauce fo the 12 tenders that i purchased told the guy the sweet heat my total was $27.47. When i got to the window i asked for honey for the 6 biscuits. Thank the girl at the window and pulled off. Mind you they were not busy but standing around. I got home needless to say they didnt... Read more

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Love the chicken but the last 3 times I've been to the Popeyes Ive been going to for 10 years, ive come home with my order wrong, as in not the pieces of chicken I payed for! I live 9 miles away and have never felt the need to check my order cause its usually right, now that this is the 3rd time I'm complaining! Very frustrating to get home and discover you've paid for more chicken than you brought home. I'll hold up the line from now on to... Read more

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Went to Popeyes tonight 9/21/17 pull in park lot a car was blocking the only two parking spaces pull behind her she holler out the window go around I just wanted to park she presented to back toward me and stop holler out the window again get the f___ out of my way my husband holler back we want to park and she moved and I watched she was waiting on an employee. We went in and placed our order the same lady was taking order the last time we were... Read more

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Great food, and amazing staff, very friendly, fast service. With a great Smile and friendlyness, I've been in this store a number of times. its amazing that even with there parking lot shut down, getting through the process be it inside or driving through the line. Thanks for your help and support we know its not a great situation that you're working under. But all of the employees have a smile on there face and willing to GO above and beyond,... Read more

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The last 3 out of 4 times I've went to Popeyes here in Lafayette, La. I've noticed that part of the chicken breast has been cut off. WHY? Are you people stealing part of the breast to make the tenders? Apparently so. WHY? Why are you STEALING part of my chicken breast? I want an answer. I've been noticing this issue now for a couple of months so it's more than just recently. Now I have to use at least 100 words. Ok. It's bad enough the little... Read more

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