Popeyes Louisiana KitchenComplaints and Reviews

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2.2 Based on 415 reviews
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  • Customers like
    • Food 6
    • I just want what they did not provide for me 6
    • Taste 6
  • Customers don't like
    • Service 11
    • Manager customer service 10
    • Chicken 9

I went to popeys on 5026 antione hou tx and the time and date 2/20/2016 7:24pm the workers were cussing out loud couse i confronted them on my order being wrong the service was bad and im a American and they called me a dumb mexican i feel that i should take this to the media if this issue is not resolved and delt with. i will never go to that popeys again i felt humiliated can someone please call me at 346-247-0576 i want to know what is going... Read more

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I've been going to your store on Federal Heights, and ive complained on more than one occasion. I was in this store about a week ago and I had to go back 3 times and my order still wasn't correct while they kept my receipt. You're a public place and are serving the community/customers so why do I get treated otherwise? All I have to say, is bad service as well as customer service. Trina Gray

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At the Tacoma Popeye's on 6th Avenue I ordered a 3 piece spicy ALL DARK. My order was a thigh, a drumstick, and a wing. When I came back to counterperson to say I wanted an all dark meal, she said "The wing is dark." No, it isn't. And she really didn't want too much of a discussion about it as she continued doing her job.

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WAITED 20 MINS IN THE DRIVE THRU ONLY TO WALK IN AND FIND OUT THEY LOST MY ORDER SOMEHOW. AFTER AN ADDITIONAL 10 MINS MY FOOD WAS REPLACED. AFTER ARRIVING HOME (LESS THAN 5 MINS AWAY) THE FRIES WERE COLD AND THE CHICKEN TENDERS WERE COMPLETELY RAW ON THE INSIDE. AFTER CALLING THE STORE, THEY INFORMED ME I COULD NOT GET MY MONEY BACK. THIS WILL BE TAKEN TO COURT. SERVING RAW FOOD IS COMLETELY UNACCEPTABLE ON ITS OWN. TO DENY ME A REFUND AFTER... Read more

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Went to the drive thru window at the Popeye's in Middleton Ordered 4 combos . Chicken tender, 2 chicken nuggets and a Cajun chicken. And a 6 piece Cajun chicken at the window. We was told to pull to the side because the Cajun chicken would be 7 minutes. We waited 10 or more when they finally brought the food to the car there we're no Cajun wings. We went in to let them know and they told us their bad and that there would be another 7 minute... Read more

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My order took so long to be ready and when I got home was incompleted (missing pieces) and the ones I got very small and wrong.

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An item was left out of bag and instead of comping the whole meal they only wanted to comp the item they firgot to put in the bag and due to other apts was not able to turn around for coleslaw but i shouldnt have to if the people tgat was working did there job right and i shouodnt have to come back for just a coleslaw after having to eat my meal without it i feel its only right to comp the whole meal for yalls screw up Read more

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