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New Reviewer

I didnt get all my food i ate a chicken nugget it had my stomach hurting

Popeyes Louisiana Kitchen - I didnt get all my food i ate a chicken nugget it had my stomach hurting
Popeyes Louisiana Kitchen - I didnt get all my food i ate a chicken nugget it had my stomach hurting
Update by user Jan 27, 2022

I feel embarrassed

Update by user Jan 27, 2022

All i can say i dont feel good my stomach hurt really bad

Original review posted by user Jan 27, 2022
I cant stop using the bathroom in they didnt give me all my food i will not be going back there im in so much pain
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ID
#3295417 Review #3295417 is a subjective opinion of poster.
Loss
$52
Preferred solution
Money for me going to the doctor

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Verified Reviewer
New Reviewer

W2 Form

I have worked for Popeyes for both franchises and the ADP has no recognition of both my W2 form for 2021.
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ID
#3286366 Review #3286366 is a subjective opinion of poster.
Location
Redmond, Washington
Loss
$4000
Preferred solution
Let the company propose a solution
New Reviewer

Pissed off

Customer service was very helpful but you need to train your people at your stores and be more aware of customers needs
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ID
#3284492 Review #3284492 is a subjective opinion of poster.
Location
Warren, Pennsylvania
Pros
  • Good spicy chicken red beans and rice
Cons
  • Worst customerservice
Preferred solution
Well let's see how he's going to buy eight Valley I was going to buy 8 meals I think I should get some coupons for some free meals
New Reviewer

Pissed off

The guy was very helpful now if anything comes of this I will be really impressed if not I know that you guys don't give a crap about your customers

User's recommendation: Train your employees about customer service.

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ID
#3284475 Review #3284475 is a subjective opinion of poster.
Location
Warren, Pennsylvania

Why did you quit selling dirty rice???

Menu doesnt have dirty rice anymore! That was my favorite side when ordering from your menu! You should bring it back to your menu!
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ID
#3277431 Review #3277431 is a subjective opinion of poster.
Location
Crossett, Arkansas

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Verified Reviewer
New Reviewer

Reward points missing

I have been waiting since October of last year to receive a $20 gift card for having the worst service from your Woodlawn, OH location. The Manager at that time was very rude and my order was all wrong. However, after speaking with you guys this week, one of the supervisors decided to load $20 in credits to the Popeye's app after I was told to download it. Meanwhile, I still don't have the credits. Dr. Trish'un Richard 859.999.3782

User's recommendation: No recommendation.

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ID
#3273599 Review #3273599 is a subjective opinion of poster.
Pros
  • Pros - flavor
  • Non
Cons
  • Customer service
  • Order was wrong
  • Long wait at drive thru before order is even taken
Loss
$10
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

I SPENT $30 AT THE RIVERVIEW FLORIDA LOCATION EVEN THOUGH THAT LOCATION IS USUALLY OUT OF ITEMS I WANT.............. I DID NOT RECEIVE HALF OF THE ORDER WHICH THOSE ITEMS WERE THE FIRST ITEMS ORDERED

ON TOP OF MISSING HALF THE ORDER, THE RIVERVIEW, FLORIDA LOCATION DOES NOT ANSWER THE PHONE NO MATTER WHAT TIME YOU ATTEMPT TO REACH THEM. MY ORDER COST $30 AND WAS A WASTE - TOO FAR AND VERY INCONVENIENT TO GO BACK THERE, THEY WERE ABOUT TO CLOSE FOR THE DAY.

User's recommendation: THEY WILL NOT ANSWER THE PHONE NO MATTER HOW MANY TIMES YOU CALL THERE AT RIVERVIEW FLORIDA LOCATION.

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ID
#3273515 Review #3273515 is a subjective opinion of poster.
Location
Tampa, Florida
Pros
  • When they have all items on menu ok
Cons
  • Treat people horribly
  • Bad customer service
  • Service-attitude-performance - ability to serve
Loss
$29
Preferred solution
Apology
New Reviewer

The chicken was very small and it was not hot and I am a regular customer

I asked the person that was taking my order which chicken Just came out the grill the spicy or the regular and he said the spicy I said how long the regular been out he said five minutes give me the regular because it was still hot but when I got it it was not and I also asked him for big pieces those pieces were so small that a two year-old wouldve thought it was a jacket I do not live in Pasadena and I want my money back and you guys need to start doing a random check in with them

User's recommendation: 0%.

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ID
#3269560 Review #3269560 is a subjective opinion of poster.
Location
El Monte, California
Loss
$13
Preferred solution
Hot food and bigger

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Verified Reviewer
New Reviewer

Can’t reach anyone to try and resolve the issue

Food was terrible went back to the store because I was asked to go back to the store after going back to the store receive more food that food was terrible contact with the store manager store manager was very nasty also a man by the name of Adrian who worked at the store was also very nasty I asked for the district managers number contacted him and he never contacted me back I didnt try to contact corporate store and I have not yet heard anything back and the phone number doesnt work
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ID
#3269103 Review #3269103 is a subjective opinion of poster.
Location
Chino, California
Loss
$21
Preferred solution
I would like an apology a refund or my food prepared properly on
New Reviewer

Employee with nasty attitude

Bad service.service not good at all and stop asking questions and call the number TV dug divide red F TV G v by hm B

User's recommendation: Not at all.

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ID
#3266232 Review #3266232 is a subjective opinion of poster.
Location
Dillon, South Carolina
New Reviewer

I’m tired of being taken advantage of

On Jan 3rd my husband passed away. On the way home from the hospital I went through the drive thru in Reynoldsburg, OH on Brice Rd. to take dinner to our family as I was in no state to cook. I ordered an 8 pc. mild family meal w mashed potatoes and gravy and also added...
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1 comment
#2218921

They can't count at McDonalds either. They have given me only 9 McNuggets when I have ordered a 10 piece box many different times. It should be required that you can count to ten before being hired on at any fast food joint.

ID
#3258499 Review #3258499 is a subjective opinion of poster.
Location
Lancaster, Ohio
Loss
$18
Preferred solution
Let the company propose a solution
New Reviewer

The service was horrible

Popeyes Louisiana Kitchen - The service was horrible
I waited in drive thru for 15 minutes and I order 2-5 peice spicy chicken tenders meal with mashed potatoes and gravy and they gave me 3 tenders and mashed potatoes with no gravy and when I called up there to complain about my food the lady got smart and was very rude and said they couldnt replace my meals this happen at the location on 7615 Pendleton pike Indianapolis and Indiana 46226 store # 11491 I will gladly appreciate if someone contact me asap my number is 317-746-**** I stay to far from the store or store wouldve went back up there so much called them Im very much is disappointed with this that store have to do better

User's recommendation: Dnt go there customers service is horrible.

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ID
#3258117 Review #3258117 is a subjective opinion of poster.
Location
Lawrence, Indiana
Loss
$23
Preferred solution
Full refund
New Reviewer

Messed up on my order

Popeyes Louisiana Kitchen - Messed up on my order
Popeyes Louisiana Kitchen - Messed up on my order
Messed up my order my recipt says what i ordered but i didnt get everything i ordered 8 have pictures to show

User's recommendation: Read the damn order that is slaw not what I ordered.

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ID
#3256929 Review #3256929 is a subjective opinion of poster.
Location
Gardena, California
Loss
$22
Preferred solution
Deliver product or service ordered
New Reviewer

Food quality and timely service was Terrible

I stood for over 20 minutes waiting to even receive my order. I ordered a chicken sandwich with fries and an eight piece nugget. I got into my vehicle and started down the road, my fries were not even warm. Five of my eight chicken nuggets were so hard I could not even eat them. The sandwich itself was barely warm. This was my second bad experience at Popeyes, I am willing to give them one more chance but its gonna be hard to do that. The Popeyes in Clarksville Tennessee near my home is awesome, the one that I went to a Nashville and the one I just went to hear in Missouri was horrible.
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ID
#3256314 Review #3256314 is a subjective opinion of poster.
Location
Evensville, Tennessee
Preferred solution
Full refund
New Reviewer

Awful management skill

Management skills was Awful. I have two other customers that were present when the general manager was disrespectful to a customer, also claimed he did not care and said he didnt care what happened and threw the paper at the customer. When I asked for a phone number he...
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ID
#3255724 Review #3255724 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Preferred solution
Apology
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