This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unsatisfied with order

Original review updated by user Dec 23, 2021
food @ the popeyes in Griffith, IN waited 30 minutes, recieved bad service food cook in old shorten. I will not visit this location again, without them resolve my issue.

User's recommendation: Check your food before leaving location.

View full review
1 comment
#2120786

This place never did contact me to resolve my issue, it's we don't care, in so many words, we don't care if you ever come back.

ID
#3191093 Review #3191093 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$22
Preferred solution
Let the company propose a solution

Ignorant employee

I recently visited a Popeyes restaurant one night through the drive thru. The female employee was simply out ignorant. Before I began ordering, she began telling me they only had chicken and a few of their sides were not available. Ok, no problem. I began ordering...
View full review
View full review
ID
#3187627 Review #3187627 is a subjective opinion of poster.
Location
Southfield, Michigan
Cons
  • Disrespectful
  • Bad customer service
Preferred solution
Apology

Gift cards won’t work

Called several months ago about my gift cards not working. Found out that the company is sending out new cards. The new cards are valued at $20 each. The original cards that I purchased were at a higher value. Basically, lost money because their cards were defective. I really like Popeyes but I wont be purchasing anymore gift cards.

User's recommendation: Stay away from purchasing gift cards.

View full review
ID
#3186365 Review #3186365 is a subjective opinion of poster.
Location
Atlanta, Georgia
Pros
  • Good food
Loss
$25
Preferred solution
Deliver product or service ordered

Poor servive

My order was incorrect I had to repeat myself twice upon ordering and then clarified again once at the window and server had an attitude and then got the meal home to give to my sick son, and they still got my order wrong and I had to go back to the store to get my order corrected; which should have been mac / cheese not fries and when I got the mac/cheese the Styrofoam that was melted through of which was tuck onto his mac /cheese. Ugh, I know that everybody is short staff but man!!!!
View full review
ID
#3177745 Review #3177745 is a subjective opinion of poster.
Location
San Diego, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: I haven’t got paid for working at Popeyes

Update by user Dec 19, 2021

Company fixed the issue and I have been provided with full refund.

Original review posted by user Dec 19, 2021
Well normally when you first got hired in at Popeyes they give you options if you want to use the Popeyes work card or have your own card that you want your money to go to when you get paid from working right, well I decide to have my own card which I choose to use my Current debit card to get paid by, I am supposed to get paid 2 days before Monday from Popeyes, and it is Sunday and I still haven't got paid from working at Popeyes
View full review
Resolved
ID
#3177055 Review #3177055 is a subjective opinion of poster.
Location
Baltimore, Maryland
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bad service and food

i ordered the special dinner for two it suposed to be 1 wing 1 thigh 2 leggs 1 breast and two sides i asked for beans and rice they say we do have them so now it gets bad i get 3 wings 1 thigh 1 breast i asked why 3 wings she reply thats the way it is and a half full cole slaw this was at oxford alabama the worst service they just dont care about anyoney from thi places

User's recommendation: stay away frtom popeyes.

View full review
ID
#3176723 Review #3176723 is a subjective opinion of poster.
Location
Locust Dale, Virginia

Bad Attitude Assistant Manager

bad attitude assistant manager making a seen in front of customers and her crew she act like she owned the popeye instead for being a customer oriented employee/ manager rachael needs a lot professional training and needs training very badly

User's recommendation: be more courteous be more customer friendly.

View full review
ID
#3171171 Review #3171171 is a subjective opinion of poster.
Location
Grand Prairie, Texas

Terrible service every time I go

Every time I go there is extremely long line very very slow service they did not give inside walk-in service will not put a sign on the door telling people that the chicken pieces are extremely small the store needs a better manager it's located in Golden gate Florida

User's recommendation: Don't go.

View full review
ID
#3169492 Review #3169492 is a subjective opinion of poster.
Location
Orlando, Florida
New Reviewer

Customer service thrown back in my face for what!

Ordered a 3 chicken strips meal and a two peice meal ,so when I get home there was no strips and only two pieces meal I called and informed them so after not being able to find my order which the cashier was all ready rude when I was ordering anyway the manager says ok...
View full review
View full review
2 comments
#2218924

My Goodness!

View more comments
ID
#3155306 Review #3155306 is a subjective opinion of poster.
Location
Portland, Oregon
Pros
  • Red beans and rice
Cons
  • Customer service was awful
  • None cared
Loss
$30
Preferred solution
I would like to get some free meals for a length of time,or and,my money back and the right food corrected.yes

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Partial opening verses a open for business establishment.

Local Popeyes has been open almost a year now while employees keeps lobby and doors close for business from morning til closing

User's recommendation: Spend your money somewhere else.

View full review
ID
#3151507 Review #3151507 is a subjective opinion of poster.
Location
Garden City, Georgia
Pros
  • Its convenient on my way home from work
Cons
  • Rude and antagonistic service
  • Bad attitude
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Customer service and food quality

I ordered Megan tha Stallion sandwich combo with sweet tea 12 piece nugget combo also with sweet tea realizing my step son couldnt eat spicy food got to the window told them I will pay for that sandwich asked if I could order a no spicy chicken sandwich which was a classic Paid for my order the cashier gave my card back and didnt give me a receipt alone with my order the sweet tea was not sweet at all

User's recommendation: Become a store mystery shopper and check for food quality and check for a receipt.

View full review
ID
#3135375 Review #3135375 is a subjective opinion of poster.
Loss
$5
Preferred solution
Let the company propose a solution

To get things settled about my hiring, and pay and scheduling

As of last week I haven't done any work because I didn't know the store was closing down for remodeling I only worked for 3 days a week Tuesday Wednesday and Thursday upon me going into work, the following week and they're closed, for remodeling, with no heads up. I...
View full review
View full review
ID
#3111995 Review #3111995 is a subjective opinion of poster.

Bad chicken

I Bought 2-2 piece snacks spicy. 1 white box and 1 dark box. I spoke to retired meat/food inspector and he tells me that the fried chicken that was smoking hot was probably old chicken that was refried. THE MOST HORRIBLE CHICKEN THAT I HAVE EVER HAD. My thought is this Popeyes must be going out of business soon. This Popeyes use to be the best!!!! Even the original chicken sandwich was bad.

User's recommendation: I was so disappointed to think that they are mixing new with previous cooked chicken. Check your chicken.

View full review
ID
#3108572 Review #3108572 is a subjective opinion of poster.
Location
Pontiac, Michigan

Horrible service

I placed an order price came out to $45, I expect my order to be correct when I received it, of course it wasn't I got home and was missing a chicken sandwich! I gave the store a call and hear them laughing when I complained about my order being incorrect for a bunch of kids that want more pay I would expect them to be able to read a screen correctly

User's recommendation: Don’t go.

View full review
ID
#3105327 Review #3105327 is a subjective opinion of poster.
Location
Visalia, California
Cons
  • Customer service and wait time
  • Rude customer service people

2 chicken sandwich with fries

Order was on counter done before they even had it rung up and was cold and hard as a rock. They asked what I wanted for side when all they had was french fries. Why ask if there is no choice. It's taken 5 calls 2 month or longer and still you still have not received anything from you. Most terrible customer service EVER. NO EXCUSE. SEND ME A GIFT CARD
View full review
ID
#3090058 Review #3090058 is a subjective opinion of poster.
Location
Chicago, Illinois
  • 1
  • ...
  • 11
  • 12
  • 13
  • 14
  • 15
  • ...
  • 338