New Reviewer

Bad service

Waited on a mobile order over 30 minutes I will never buy chicken here again. Popeyes oak street in Conway Arkansas
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ID
#3020033 Review #3020033 is a subjective opinion of poster.
Location
Camden, Arkansas
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I won't donate an money.... popeyes stole 24.00 from me took money chicken and kept my receipt.

Want corporate to call me like they say they would...The girl that said she was the Manager was no manager at all...she had so make up on and was really in the wrong profession... This was at the popeyes in Fort Payne Alabama do I recommend this popeyes no way... I pray that corporate sees this.
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ID
#3016763 Review #3016763 is a subjective opinion of poster.
Location
Atlanta, Georgia

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Verified Reviewer
New Reviewer

Waiting on phone call from corporate

We paid 23.95 for chicken that was not done ...told us to bring it back it back when Dee got to work at 11:00.We did and the kept my receipt and all food . Please call me

User's recommendation: Be careful.

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ID
#3010009 Review #3010009 is a subjective opinion of poster.
Location
Atlanta, Georgia

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Verified Reviewer
New Reviewer

Discount not applied

Order number: #099416**-**48434 I did not get my discount from a prior order. WRMQ77JRP7WR was the code that was not applied. 306 East 117th street 6-F I was charged full price.

User's recommendation: check to see if a promised discount is applied.

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1 comment
#2082944

Please make it simpler to request and receive the offered discount.

ID
#3007692 Review #3007692 is a subjective opinion of poster.
Location
New York, New York

Sweet tea

Asked for sweet tea but received an unsweetened tea. Manager told me If he put sugar in the tea people complained. I told him It was why they call it sweet tea.

User's recommendation: never order sweet tea.

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ID
#2998154 Review #2998154 is a subjective opinion of poster.
Location
Dallas, Texas

Old chicken and price

Popeyes Louisiana Kitchen - Old chicken and price
On 10 October 2021 I was was at the drive thru. I order a 8 piece meal and they gave me 3 old breast and 5 thighs, a large fries and 4 biscuits for 28 dollars and some change. If they didnt have the chicken why did they tell us they were out and sorry for the inconvenience.

User's recommendation: Have good customer service.

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ID
#2997229 Review #2997229 is a subjective opinion of poster.
Location
Savannah, Georgia

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Verified Reviewer
New Reviewer

Bad quality experience At store number 3380

We got a 16 piece spicy chicken tenders and it was mostly breading and the chicken was hard to find. The pieces were so thin that the breading made up 60% of the product
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ID
#2987591 Review #2987591 is a subjective opinion of poster.
Pros
  • Good tasting chicken
Cons
  • Missing items from order
Preferred solution
Deliver product or service ordered

Bad customer

I was coming home today and I was hungry so I decided to get some Popeyes chicken. I love 35 minutes away from the restaurant and they took my order wrong so I had to come back all the way from my house. They change the order but then they did not give me the biscuits which were why I got the 8 pieces. I got really angry about it.

User's recommendation: Do better.

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ID
#2984621 Review #2984621 is a subjective opinion of poster.
Location
Pineville, Louisiana

Placed an order never got my food or my money back

I placed my order at 5:57 almost two hours has passed I still I never received my food, and I was not reimbursed.
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ID
#2974020 Review #2974020 is a subjective opinion of poster.
Location
Staten Island, New York

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Verified Reviewer
New Reviewer

Complaint

I went through the drive thru to the Popeyes at 725 11th Ct W, Birmingham, AL 35204. When the employee asked me to place my order, she left her speaker on and I could hear the conversation she was having on the inside about other employees and a LOT OF CURSING. She...
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ID
#2972029 Review #2972029 is a subjective opinion of poster.
Location
Trussville, Alabama
New Reviewer

I am calling Popeyes do the service the food burn an attitude or

I'm pissed off each and every time I come here I have an issue with the wrong food and the list goes on

User's recommendation: Why do I have to go through all this *** just to talk to Customer Service.

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1 comment
#2075483

Go elsewhere.. You'll be doing them a favor

ID
#2958012 Review #2958012 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

My order was messed up

I don't eat thighs. I ordered a four-piece and I was given four thighs. This has happened twice in a row. This mistake has cost me 22 dollars total for two days. I should have received a wing, breast, leg and thigh. Plus a free breast and wing spicy. All chicken should be spicy.
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ID
#2950426 Review #2950426 is a subjective opinion of poster.
Pros
  • Great flavor
  • Tasty food
Cons
  • Cant expedite-slow service
  • Didnt receive all of my food
Loss
$22
Preferred solution
Deliver product or service ordered

My check waa short

I worked 32 hours and was never paid and have my clock in and out sheet were provided. Then worked 41.38 hours and was paid for 32 .. I would never work for this place again

User's recommendation: I would never ever recommend this place to eat at. Every time I eat thier it made me sick.

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ID
#2947022 Review #2947022 is a subjective opinion of poster.
Cons
  • Bad management
New Reviewer

Because of the service last past days

The day before my food was not fresh And today an issue with the coupon, The coupons should always specify particular pieces. The shift supervisor refuse to give her name as well.
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1 comment
#2073276

Her name is none of your business... Sounds like you should start eating at home more.

ID
#2944025 Review #2944025 is a subjective opinion of poster.
Pros
  • I love your chicken
Cons
  • Management was not professional
  • Cold food
  • Rude employees and manager
Preferred solution
Price reduction
New Reviewer

Problems ordering

the delivery fee was not free as advertised in the application. ,..... ...... . ............ .......... .. ..
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ID
#2940553 Review #2940553 is a subjective opinion of poster.
Loss
$4
Preferred solution
Deliver product or service ordered