Popeyes Louisiana Kitchen
Reviews and Complaints
Service at Popeyes on Darell Carter in Orlando Florida
Hours of operation and order
I made an order and the response was that it would be ready by 10:15AM. When I arrived at the location, the store was still closed and it was 10:20AM.
Both doors were still locked so I knocked and no one responded even though I could see employees inside and we made eye contact. Hence, I drove my car to the drive through and was told that it would still be another 10-15 minutes. It is now 10:33 and the order is still not ready. I asked her if I could wait inside and she opened the door even though it says they were open for dine in and drive through at 10AM.
The whole incident speaks of a lack of preparation on part of the opening staff at the restaurant. It is too late for me to order from somewhere else and I already paid online and now I will be late for my next meeting. I love the food but the service today was disappointing and inconvenience. I would like a refund for the inconveniences this has caused.
When I got my order she said,Your order is ready. But offered no apologies or even a Thank you for waiting. I think she was upset because I said the order was supposed to be ready at 10:15. By the time I left it was 10:42AM.
It was the Popeyes #12718 at 6421 York Blvd. Los Angeles CA 90042.
User's recommendation: I caution, If you order on line for when they open, your order probably won’t be ready. .
Raw chicken
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Verified Reviewer | Millsboro, DelawareWrong order
- Excellent quick service depending on whos working and location
- Poor service depending on whos working and location
Preferred solution: Full refund
User's recommendation: Pay attention and do your job
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Verified Buyer | Denver, ColoradoIncomplete order
Y’all don’t answer the phone and yall have these ghetto *** people working in y’all restaurant with these uneducated drugged dealers *** managers
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Gallup, New MexicoExtremely Bad drive thru service
- Chicken is good taste
- Costumer service really upsetting
Preferred solution: This can’t be happening to other people, I bought this for my sister in la Vivian but my name is Maria since Vivian is pregnant. the restaurant was dead. The address is not showing 1014 Joe Harvey blvd Hobbs New Mexico 88240
User's recommendation: It’s not worth the hassle to eat there
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Verified Reviewer | Phoenix, ArizonaTerrible service
- Very poor service
Preferred solution: Get new help !!!
User's recommendation: *** service. They literally ignore you when you walk in, for a LONG TIME !!!
Pissed
User's recommendation: Go any where but here
Terrible!!!!!
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Verified ReviewerUnsatisfied
Went to Popeyes on 1/11/24
3191 State Rd 44
New Smyrna Beach, Fl 32168
Phone 386-410-****
GM - Rebecca Reeves
#12605
Ordered a 12 piece Box Meal (All White) (6 wings and 6 breasts)
2 large sides of Red beans and Rice
When I got home, the chicken was not all white (which I paid extra for)
The red beans and rice was mostly just white rice, there might have been a tablespoon of beans in each container. ( didn't even eat it, not a fan of plain white rice)
The chicken itself had no flavor at all. (I usually love Popeyes chicken as it is one of my favorites, but not this time)
I paid over $50 for this meal and was dissatisfied.
- Use to be the best chicken
- Food quality and customer service
Preferred solution: I would like to get what I ordered
Raw chicken food not cooked
User's recommendation: Do not eat there, or if you do make sure your food is cooked
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor service
Preferred solution: Better service
FRUAD
User's recommendation: stay away from these people!
Customer service
The employees they're not people friendly for poor poor poor customer service. Showing no concern sloppiness, poor conditions.
The one that's located in Jackson, Mississippi, as well as Natchez Mississippi. They need to shut it down and they need to learn to respect their elders and work gonna clean environment. And have a more welcoming attitude. I was on a workload stopped in popeye's chicken Jackson Mississippi off of highway 55.
Bought my think I'm were drug addicts cooking it. I wasn't quite sure but from the looks of it. It seems like that they were people off the streets looking at the place. I didn't have time to stop somewhere else after choosing them.
I used to love popeye's chicken. I Got back in the van open my box Broke the chicken up and it looked like it was. Maybe 2 days old, this is very unacceptable. There's never a general manager around to show concerns about Papa's chicken.
I don't know, Ali's independent owners. They don't care who they hire. This really sucks. I will not eat again.
And I'm going to tell everyone I know and I'm a very popular person. Do not eat popeye's chicken. Do not eat it. Do not waste your money or your time.
They show no concern. Ex customer Miss johnson
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