Complaint

They are still slow and the young people still are playing to much. The inside is never open to customers.
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ID
#2533527 Review #2533527 is a subjective opinion of poster.
Location
Memphis, Tennessee

Service

The Popeyes on fort hood street Killeen Texas needs help. Their employees are always arguing loudly and being rude to customers. I went there and waited 45 minutes for a number 1. The employees and managers argued the whole time. They either need new management or more employees or to be dismantled immediately
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ID
#2529165 Review #2529165 is a subjective opinion of poster.
Location
Killeen, Texas

Manager's Really rude

AS AN EX EMPLOYEE AT POPEYES ON HWY 30 GONZALES LA.THIS MANAGER SHEMICKA MCCOY IS DISRESPECTFUL TO EMPLOYEES AND CUSTOMERS.SHE ALSO HAS EMPLOYEES TO Wash HER CAR IN THE PARKING LOT. VERY UNPROFESSIONAL. MRS MCCOY TRIED TO STEAL THE ONLY PAYCHECK I MADE BY INCOMPETENCE.
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ID
#2528747 Review #2528747 is a subjective opinion of poster.
Location
New Orleans, Louisiana

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Verified Reviewer
New Reviewer

Order was messed up and portions were shorted

Popeyes Louisiana Kitchen - Order was messed up and portions were shorted
Popeyes Louisiana Kitchen - Order was messed up and portions were shorted
Popeyes Louisiana Kitchen - Order was messed up and portions were shorted
Popeyes Louisiana Kitchen - Order was messed up and portions were shorted
Food was cold and wrong order and we were shorted on the food. Second time I have complained and no one has bothered to call ne back either time. This restaurant should be shut down. Not to mention the phone number on the receipt is a fake number thay suggests they know how bad they are itr the owner could care less about his customer base. I will now make it my personal mission to ruin and hurt their business as much as possible. I don't like being stolen from or cheated. possible

User's recommendation: Do not go to this restaurant.

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ID
#2527375 Review #2527375 is a subjective opinion of poster.
Loss
$24
Preferred solution
Full refund

Still waiting for refund

Just still waiting for refund other than that nothing else is wrong thanks for the help again hopefully that store and its staff gets there stuff straight ..
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ID
#2525499 Review #2525499 is a subjective opinion of poster.
Location
Houma, Louisiana

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Verified Reviewer
New Reviewer

Complaint

Popeyes Louisiana Kitchen - Complaint
I went to Popeyes store 12054 on 04/05/21 at 7:31pm drive through and service was normal however my order was wrong I had cold hard fries, missing my drinks, and one order had 3 strips and the other 4 strips of chicken. I tried calling the store, but the line didn't go...
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ID
#2524738 Review #2524738 is a subjective opinion of poster.
Product
Popeyes Louisiana Kitchen Combo Meal
Cons
  • Poor quality and customer service
  • Awful services
  • Incorrect orders
Loss
$26
Preferred solution
Full refund and an apology for such horrible time fixing the issues..
New Reviewer

The girl at the window hippie fire tonight she's very rueful did not know what she was doing it all

We had two separate orders the first order for the chicken sandwich and a coleslaw I paid for mine $6.87 store number 10713 and then the second order was two chicken sandwiches they pay for there's plus they added mine to theirs on their cars the wom

User's recommendation: No the girl at the window should be fired tonight she was very beautiful.

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1 comment
#2007288

You're ignorant for wanting someone fired. Start eating at home if you can't deal with it.

ID
#2524320 Review #2524320 is a subjective opinion of poster.
Loss
$12
Preferred solution
Full refund

Order was cold and incorrect

Cold food and wasnt what we ordered and didnt get the drinks we had ordered with our meals and instead of fries and mashed potatoes with the tender combo and was suppose to be a 2 piece white meat combo we got red beans that was not what we ordered
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ID
#2514416 Review #2514416 is a subjective opinion of poster.
Location
Houma, Louisiana

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Verified Reviewer
New Reviewer

Very upset

Ok I used to order often but I stopped because I had so many problems and I emailed &;;;;;;;;;;;;;;;;;;;;;;;; nobody even had the decency to respond! Ive gotten wrong orders, stuff that Im very allergic to and asked for none (these people can kill someone), a few drivers who wouldnt bring stuff into my building and didnt care that I put in the notes that Im in a wheelchair and cant, stuff I paid for and have not gotten, etc.... I also cant speak and have had many issues trying to contact this company & I couldnt contact anyone!
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ID
#2509275 Review #2509275 is a subjective opinion of poster.
Cons
  • Bad service and short changed
  • Horrible customer service
  • Bad delivery
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Popeye in Tinley Park, IL is horrible

This place should be shut down and closed forever. Popeye Corporation should be ashame to continue to let them be a part of the popeye name. The service is terrible the food is nasty and cold and again the worst customer service I have ever experienced. I have never been there one time where my order was right. I have to travel miles just to get to another popeyes.

User's recommendation: Do not visit this location.

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ID
#2507826 Review #2507826 is a subjective opinion of poster.
Pros
  • There are no pros for this particular popeye
Cons
  • Customer service is horrible
  • Management
  • Cold food hard breadvery disappointed
Loss
$20
Preferred solution
I would like to have this particular popeyes closed. It is horrible.

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Verified Reviewer
New Reviewer

Mad at service and out of stock food....corporate hasn't reached back to me

Update by user May 16, 2021

they have never contacted me but yet when I call Popeyes they say that the case is closed and it was settled they never contacted me they never have refunded my money...

Original review updated by user Apr 16, 2021
Joplin, Missouri I waited in the store for an hour and a half with five other customers waiting to get a all to go order. The gentleman would not give us our money back. And he was not washing his hands I had to request for him to. They were out of all the sides but three they had no dipping sauces and no wings I have tried to get in contact with them three times now leaving messages with corporate office I also have a case number and I still have not heard back from anyone. Do not visit this store

User's recommendation: Do not visit the store.

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ID
#2506658 Review #2506658 is a subjective opinion of poster.
Location
Joplin, Missouri
Pros
  • Always liked
Cons
  • Service and attitude of the empioyee
Loss
$35
Preferred solution
Full refund

Complain to you about your dry old chicken in one of your store

The chicken I have paid for was so dry I could not eat that was the second time that happened to me the first time I did not complain
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ID
#2503760 Review #2503760 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
New Reviewer

Please bring back the original onion rings.

The quality of the food has drastically changed. You offer red beans and rice and yet there are never any beans included. The fact that Popeyes got rid of the onion rings is really sad.
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ID
#2500845 Review #2500845 is a subjective opinion of poster.
Product
Popeyes Louisiana Kitchen Chicken Sandwich
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Rude manager and waited 30 minutes for the wrong order

Bridgewater Falls Hamilton Ohio I had me pull over to wait for my food after waiting 30 minutes they brought me a short order and when I said this is it right they said you could've ordered that then looked at my receipt and said OK and as they were

User's recommendation: Don’t go to this location.

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ID
#2500842 Review #2500842 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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Verified Reviewer
New Reviewer

Bad service

The managers and crew leaders you guys have at the Popeyes on willow store #5319 are very rude I go there almost everyday because its close to my house but everyday they give me a hard time today I went and I got the 8 piece family meal I told her one of my sides I...
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ID
#2500587 Review #2500587 is a subjective opinion of poster.
Location
Lafayette, Louisiana
Cons
  • Customer service is horrible
Preferred solution
Apology
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