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I went to the Popeyes on 4425 Ridgemont dr Abilene tx.79606 and ordered 2 five dollar Cajun shrimp combo's and the shrimp is so dried out and very hard,and i am a type 2 diabetic and needed to eat right away and couldn't eat the shrimp because seriously it was dried out. I had to go buy me something else to eat .the cashier didn't even offer us or give us s receipt and i had made it home about 5 miles before I checked the food then had to go buy something else. It was on the evening shift about 4:40 pm. Its sad that the employees do not care whst they serve others that are spending their money.
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1 comment
#1996900

Your medical history is irrelevant. However IF true you shouldn't be eating greasy chicken.

I'm guessing you ate it, and yet another idiot looking for their money back. I would suggest that you start cooking at home.

ID
#2476284 Review #2476284 is a subjective opinion of poster.
Location
Abilene, Texas
Product
Popeyes Louisiana Kitchen Cajun Surf And Turf Combo Meal
Cons
  • Lack of good customer relations
Loss
$18
Preferred solution
Let the company propose a solution

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New Reviewer

Bad service

Rude manager at Vann Drive Popeyes Jackson Tennessee. Was talking bad about me because they messed up my order . Thought I was on mute and I heard every word. Unprofessional and will not go there again.
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2 comments
#1996493

Get over it.. It's chicken. Focus on something that matters.

#1996492

How was your loss $40?

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ID
#2474324 Review #2474324 is a subjective opinion of poster.
Location
Jackson, Tennessee
Product
Popeyes Louisiana Kitchen Red Beans And Rice Side Dish
Loss
$40
Preferred solution
Let the company propose a solution

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New Reviewer

Missing Three Food items

Popeyes Louisiana Kitchen - Missing Three Food items
On Tuesday, 03/23/2020, 02:08PM, Store Number: 11973, Address: 2174 White Plains Road, Bronx, New York 10462. Store#11973, Order#35, Auth#02325R, CToutd:172, Merchant ID: 334320****89, $24.99 for 14 PC, 2LG SD, 7 BIS, Total Paid $27.21 This is the second time this happened to me, Popeye employees did not to put any chicken breasts in my Family Meal Order. My sale receipt states that I supposed to have three chicken breast, there was "NO"chicken breasts in my order. I suspect their employees are being told not to add any chicken breast in our family plan meal because it's hard for us to see them packed in the box full of chicken pieces. I live very far from this restaurant to return to complain. Sale receipt is available for proof of purchase or go to Google Map, to the restaurant location and look for it under "Review". Email: FFJR8345@***.COM

User's recommendation: Open your box of Fried Chicken, inspect your order, don`t trust them.

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ID
#2471310 Review #2471310 is a subjective opinion of poster.
Location
New York, New York
Product
Popeyes Louisiana Kitchen Combo Meal
Preferred solution
Some type of document to pick up my three fishing chicken breast

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New Reviewer

The order we received and the unconcerned of the what was send

o We were staying in Akron, Ohio at the Courtyard Marriott on 41 Furnace St. 44308. We unfortunately ordered from Popeyes on 3/20/21 Store#1014* *** Howard St, Akron, OH. 44310 phone 330.253.9077. This is the second time we have been "burned" by this establishment,(...
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1 comment
#1995153

So get your greasy chicken elsewhere... Problem solved.

ID
#2468261 Review #2468261 is a subjective opinion of poster.
Product
Popeyes Louisiana Kitchen 8-piece Chicken Family Combo Meal
Pros
  • Your commercials are great
Cons
  • But they are full of lives of uncaring workers and corporate
  • Lousy service
Loss
$34
Preferred solution
Full refund

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New Reviewer

Very upset

Ok I used to order often but I stopped because I had so many problems and I emailed &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; nobody even had the decency to respond! Ive gotten wrong orders, stuff that Im very allergic to and asked for none (these people can kill someone), a...
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1 comment
#2218935

What's up with all of this amp B.S.?

ID
#2467342 Review #2467342 is a subjective opinion of poster.
Location
Hempstead, New York
Cons
  • Treat people horribly
Preferred solution
Let the company propose a solution

My refund

It took yall a month to give me my refund back to me I call yall over 6 time before yall do something I dont yall was right that gave me the run around for month I feel yall should have offered me a family the one I didnt get Shanta Williams 3912 Galesburg st Houston Texas 77051 8****22722

User's recommendation: Take care people first.

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ID
#2465598 Review #2465598 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

No tax info

My son worked for Popeyes and never received his tax info. I have called the company 7 times. I went into the store and no one can help me get his tax information!

User's recommendation: Never work for Popeyes.

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ID
#2464210 Review #2464210 is a subjective opinion of poster.
Location
Layton, Utah
Preferred solution
W2

Was never compinsated for wrong order

I paid $27 for wrong order.You said you were going to email $27 credit for next purchase i never got anything Ritch DeCarlo
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ID
#2463928 Review #2463928 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Nasty employee

Employee didnt let me Finish my order on the drive thru intercom. When I asked her to add additional food at the window the employee was extremely rude and told me to go back on the Line . Also , she didnt have drink that I ordered. Extremely unattentive rude and disrespectful. Also she never gave me my receipt

User's recommendation: Don’t visit this location unless you are ready tobe humiliated.

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ID
#2463184 Review #2463184 is a subjective opinion of poster.
Preferred solution
Apology
New Reviewer

Never received the order + I was charged 2x

I was charged twice for an order I made that I never received. The first time I was charged $21.66 The second time I was charge $15.50

User's recommendation: Do not go.

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1 comment
#1993465

No clue what you're rambling on about. I've never had an issue and love their food.

ID
#2460936 Review #2460936 is a subjective opinion of poster.
Product
Popeyes Louisiana Kitchen Chicken Sandwich
Pros
  • Dislike t
Cons
  • Was not able to refund my money because i ordered thru app
  • Couldnt find a rating for sucks
Loss
$37
Preferred solution
Full refund

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New Reviewer

Messed up order Owner hung up charged twice never got orders Dave hung up twice

Twice the order did not arrive!!!! Out over $60.00. Owner hung up on me!!!!! Rude rude terrible returant steal money and blame door dash but they got my money!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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ID
#2458329 Review #2458329 is a subjective opinion of poster.
Cons
  • Rip off
  • Anything about this place and the chicken was over cooked
Loss
$60
Preferred solution
Full refund

Assaulted by an employee

Yes there is still a problem! I was informed the district manager would reach out to me but no one has. I think I need to file a police report- I am very disgusted that your organization has chosen to treat this matter as if its nothing. Trust and believe I will be posting my experience on every source that will listen- maybe even contact my local media and as for patronizing any Popeyes chicken restaurant- Im done. Your ghetto unprofessional employee and your lack of response has shown me to never spend any money patronizing your establishment.

User's recommendation: Popeyes is very unprofessional— I wouldn’t allow my dog to eat here!

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3 comments
#1992554

I go to Popeyes and love it. I've never had a problem in any of their restaurants.

Maybe you should stop acting like the world owes you something with that shi try attitude. Stay the F out of their restaurants.

#1992563
@PissedConsumer1992554

Okay whatever they do owe me.

#1992568
@PissedConsumer1992563

They do not. I'm sure you were acting a fool in the store.

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ID
#2457398 Review #2457398 is a subjective opinion of poster.
Location
Cleveland, Ohio

It won't give me the code for the survey for the two pieces that are

Yes I never received my coupon for my two piece dinner after I made my purchase I spoke to your customer service representative and you guys never did anything about it

User's recommendation: Not a satisfied customer.

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ID
#2455983 Review #2455983 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Onion rings.

I no longer eat at Popeyes once a week because lack of original onion rings. I eat there twice last year
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ID
#2454258 Review #2454258 is a subjective opinion of poster.
Location
Nashville-Davidson, Tennessee
Preferred solution
Return original onion rings

Assaulted by an employee

DI was told that a district manager would be calling me. I have yet to be contacted- its been 9 days from what I was told regarding the manager calling me. I am very upset regarding your lack of professionalism and lack of concern regarding this issue.

User's recommendation: Don’t patronize your restaurant- Popeyes has no concern or compassion for their customers.

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1 comment
#1991252

Reading the attitude in your post, I wouldn't call you back either. Stay of of their restaurants.. Problem solved

ID
#2451849 Review #2451849 is a subjective opinion of poster.
Location
Cleveland, Ohio
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