Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Popeyes Louisiana Kitchen - Try to order register down/ OK

Here at a popeyes if the registar go out was ur assoctiate or at least the manager able to manually add up customers orders i mean r were they trained to just lose money by sending customers away
View full review
Review
#1042862 Review #1042862 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care
Reason of review
Poor customer service

Popeyes Louisiana Kitchen - Operator disconnected

2.2
Details
Walked into store met with a foul odor.
View full review
Review
#1042680 Review #1042680 is a subjective opinion of poster.
Reason of review
Bad quality

Popeyes Louisiana Kitchen - Went to suisun popeyes at 9:40pm was told that i could only have mild chicken because kitchen closed at 9:30.

1.2
Details
I was pissed off because the resturant was still opened until 10:30p. I wanted spicy chicken. Store #5813. Jasmine was working the window. Yani was manager on duty. Extremely upset, I spent at least $85 weekly at this location.
View full review
Review
#1042641 Review #1042641 is a subjective opinion of poster.
Product
Popeyes Louisiana Kitchen Menu
Reason of review
Not as described/ advertised

Popeyes Louisiana Kitchen - Absolutely the worst service I've ever encountered

1.0
Details
First my buddy order the shrimp dinner they gave him 6 shrimp. Then I noticed I was shorted a piece of chicken from a 3 piece and when I ask the manager about it she got pissed and slammed a piece of chicken in a box and said here is your piece of chicken. Not to mention having to wait 30 minutes on the meals by then it was cold. I'm sure to tell everyone not to eat at the Popeyes on Ann Street Montgomery Alabama
View full review
Review
#1042263 Review #1042263 is a subjective opinion of poster.
Product
Popeyes Louisiana Kitchen 3-piece Chicken Combo Meal
Reason of review
Not as described/ advertised
1.0
Details
What happened was they gave me a cash receipt for $4.03 but then was charge on my credit card, over $7. Which was done after i left. So someone wrote my card down and charged after i left. I had to cancel my card. I called customer service line and they did a report...
View full review
1 comment
Anonymous
#1334923

They never called me back, I left message with their district manager and they never called me back...I will never go to Popeyes again.

Review
#1042015 Review #1042015 is a subjective opinion of poster.
Product
Popeyes Louisiana Kitchen Kids Combo Meal
Reason of review
Order processing issue
Loss
$7
Preferred solution
Full refund

Popeyes Louisiana Kitchen - Your store located in Milwaukee on 25th and North needs to be shut down service is lousy never opens at 10 and they're very rude to the customers lot of problems going on at the store I've been waitin

1.4
Details
Stores to open at 10 but never does no one acknowledges you in the Drive-Thru and the chicken is never done always a 45-minute wait
View full review
Review
#1041824 Review #1041824 is a subjective opinion of poster.

Popeyes Louisiana Kitchen - Waited at front desk 12 minutes not even a hello r a kiss my *** they just completely ignored me

2.4
Details
I go there 5 nights a week and 3 out of 5 is wrong I love their chicken I just wanted to be right once in a while they are the rudest people
View full review
Review
#1041659 Review #1041659 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care
Reason of review
Poor customer service

Popeyes Louisiana Kitchen - Raw Food

2.3
Details
Popeyes Louisiana Kitchen - Raw Food
I ordered dinner for my family and got home my chicken was raw.. we eat here atleast 4 days out of the week and neber had issues till this time. I called back and asked for a manager that i had a complaint. The gentleman advised he could handle the issue. His name was Darryl. I told him what happened and he advised that it would be replaced and apologized for the dinner. I said ok and said ill come by tomorrow and we will eat sandwiches tonight. He said ok. So the next day we pulled in and waa advised by a cashier that your dining room was closed to go through drive through. We did and we advised the dt cashier about it ..tbey asked us 101 questions about it i had my reciept and drobe to the window. The females were rude. And VERY unprofessional. She was on the phone with the GM and said that she wouldnt replace it. I would have to come and see her the next day at thos point im like give her my number so she can call me now. She said he wasnt a manager he was a cook. Thats not my problem as i told her i am a consumer and came to get what i was told i could. They were rude and very ghetto i said what do i do for dinner for my kids she said i dont care but i am not replacing it. I have never been so disrespected in my life. Being a professional myself i will admit this is awful customer service and not POPEYE'S promise. I ahve been a loyal customer for years ,even when we have events at work i always order the food from here but never from this store. NEVER. I have added a photo of my reciept and look forward to hearimg from your establishment.
View full review
Review
#1041450 Review #1041450 is a subjective opinion of poster.
Product
Popeyes Louisiana Kitchen Chicken
Reason of review
Return, Exchange or Cancellation Policy

Popeyes Louisiana Kitchen - Poor customer service

2.0
Details
I came into the store after leaving church to get something to eat before going to another church service. Employee named Biandra, was very rude, and unprofessional. Served me cold french fries and when I asked for fresh fries, had to wait 15 minutes. The restaurant was very dirty, the kitchen, dining area, as well as restroom. I then asked if she was new because she gave me a thigh instead of a breast. I explained to her that the breast has the ribbed bone down the back side of it. Once the fries came up, I asked if I could get them before they get cold and her response waa why are these church people so rude. I then asked her for her name. This is store #2295.
View full review
Review
#1041187 Review #1041187 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Sanitary Conditions
Reason of review
Poor customer service

Popeyes Louisiana Kitchen - Very unhappy with service

1.1
Details
Went to a Popeye on Route 59 in Naperville, Il,, near Westfield Mall and service was terrible. Customer care was none existent. My carryout order was not right. The employees didn't seem to understand basic English. Everyone needed some basic customer service training.
View full review
Review
#1040980 Review #1040980 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care
Reason of review
Poor customer service