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Careless order taker!!!

Popeyes Louisiana Kitchen - Careless order taker!!!
Popeyes Louisiana Kitchen - Careless order taker!!!
We ordered MVP BUNDLE $24.49 which includes 10 pics chicken spicy, 2 large sides, and 5 Biscuits on ads poster. Order taker the person who take care of the order "without repeat the order," and someone else put the order item base on the ticket. I asked the order...
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ID
#845541 Review #845541 is a subjective opinion of poster.
Location
Brooklyn, New York
Cons
  • Order taker
  • Careless order taker
  • Way they prepare food
Reason of review
Poor order system, careless order taker, food overcook
Loss
$31
Preferred solution
Must provide a complete training to the careless order taker Store #10847

Horrible Service

I went to Popeyes at 42 Shurling Dr, Macon, GA 31211 on Sunday at 7:00. ordered a 10 piece meal with fries and red beans and Southern Fair tender meal. I was in the drive thru and did not open the bags until I got home. I had only 1 side and no drink. The chicken was so dark and hard you had to peal the crust away to be able to eat the chicken. I called for 20 minutes before I could get someone to answer the phone. I talked to the manger Lisa. Everthing I said to her she repeatedly hollared to someone else. The other person said the drink was sitting at the window still and why did I not get it? It was not given to me is why. Tried to argue saying I did not even order Red Beans because they were not fixed and sitting around. I gave up arguing with them. I was on the phone for 15 minutes trying to get it straight. Every time I go here there is utter chaos. There is never any chicken ready, the wait time is at least 20 minutes. Someone needs to take this store in hand and get the lazy people that socialize and dont work out of there and get a real manager in there. This place is awful
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ID
#845273 Review #845273 is a subjective opinion of poster.
Location
Macon, Georgia
Cons
  • Sevice attitude food
Reason of review
Poor customer service
Loss
$34
Preferred solution
Let the company propose a solution

Popeyes Louisiana Kitchen Manager Review