Service is bad and food not worth the money

I love popeyes but the quality of food went from oily to worse. The fish I ordered was all breading and the fish portion tasted like freezer burn. I ordered so much food and told them for sauces. The lady threw jelly at my bag and expected me to clean up her mess. When I get to the office after keeping calm, me and my co workers didn't get any ketchup from them. When I complained to the manager, he said come in for a refund as that is what I asked for. When I came in he said he didn't know what I was talking about. I am done with popeyes, this place will never be worth any money for the bs that it produces.
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ID
#745259 Review #745259 is a subjective opinion of poster.
Location
New York, New York
Reason of review
Poor customer service
Loss
$25
Preferred solution
Full refund

Popeyes Louisiana Kitchen - Chicken Review from Columbus, Ohio

I asked the employe about what kind of oil they use she didnt know then i asked her to ask the manager the manager said its porc lard on north side location and i told her im allergic to porc she didnt care then i came to west side location the manager said its vegetable oil to me thats big issue plus the biscut was no cooked well and very oily and i asked for medium spicy my chicken was super spicy and there restroom so naughty and the tables dirty i w as not happy
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ID
#744083 Review #744083 is a subjective opinion of poster.
Location
Columbus, Ohio
Reason of review
Not as described/ advertised

Popeyes Louisiana Kitchen - Fish Review from Dayton, Ohio

I went to a Popeye's Chicken in Dayton Ohio and ordered the number 11 fish and shrimp my order came up I paid and drove away I got down the street and decide to check my order and I had dried goldfish no shrimp I took it back to the store and was told that the fish was not old but maybe a little overcooked but it fell apart to the touch I was told I would have a fresh order right up if I would just pull ahead and wait I did sell manager came out and told me they didn't have any more fish what they didn't have any more fish where did the fish kind of come from that I ordered and got it was old and dryso I was asked if I would accept chicken instead I diddidn't have strawberry drink didn't have lemonade so I had to settle for a price which I didn't want this was my first bad experience at Popeyes but it has changed my image of them
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ID
#743093 Review #743093 is a subjective opinion of poster.
Location
Dayton, Ohio
Reason of review
Order processing issue

Popeyes Louisiana Kitchen Chicken Review

Customer service sucks! They are very rude and unprofessional. I ordered a 7 pc dark and 3 tenders my chicken tasted old And the tenders was awful i ordered a 3pc bt was given a 5 pc with 1 measly sauce...i definitely will not be coming back
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ID
#740436 Review #740436 is a subjective opinion of poster.
Location
Peoria, Illinois
Reason of review
Bad quality

Poor customer service

Popeye's chicken North Aurora IL, I have tried to give this location a chance but after three times they still did not get it right.What has happen to the customer is always right. The management team at this location is all Spanish they do not treat the other customers well.I had a mix up on my order I went through the drive through.I had to go inside because the order was not right I was given the wrong chicken part.No apology are thank you the manager was on the phone talking to someone yelling and being rude. A younger Spanish male part of the management team threw my chicken in the box and started speaking in Spanish to the other coworkers I was so embarrassed I will never go back. I will give Kentucky chicken my money. My friends and I thought about renting a sign that say do not eat at Popeye chicken in north aurora IL.
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ID
#735982 Review #735982 is a subjective opinion of poster.
Location
North Aurora, Illinois
Cons
  • How i was treated
  • Sevice attitude food
Reason of review
Poor customer service
Preferred solution
FULL DINER COUPON RESTAURANT OF MY CHOICE

Poor customer service

This is the third time I came to this location in North Aurora IL This location has the rudest management staff.I made a purchase through the drive through and it was incorrect so I had to go inside for them to correct it.A young Hispanic male threw my chicken in the box.No apology or anything,this is a all Spanish location so they were speaking in Spanish.I felt it was about me. This made me feel as though they my money was not good enough.My order was short missing my potatoes but I would not ever go to this location again. My money will be spent at Kentucky chicken They need customer service training.
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ID
#735966 Review #735966 is a subjective opinion of poster.
Location
Yorkville, Illinois
Reason of review
Poor customer service
Preferred solution
give me the cost of my meal

Popeyes Louisiana Kitchen Chicken Review

Hello, my name is Joyce A Hale, and I'm complaining about a 11 piece order of chicken that I ordered in the drive thru at your store on west Highland Avenue in San Bernardino, California about 7:45 pa on 11/15/2015 the chicken was either cooked in old grease or it was warmed over from the day before. I want a refund or a replacement. Thank you
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ID
#735044 Review #735044 is a subjective opinion of poster.
Location
Highland, California
Reason of review
Bad quality

Popeyes Louisiana Kitchen - Chicken Wings Review from Cottonport, Louisiana

I have a new slogan for Popeyes chicken, " we sell babies"!!! The chicken legs are sooo small , they look like chicken wing drummets, but the price is still huge . How greedy can this company get? I raise chickens and at 4 to 6 weeks of age, they are bigger than Popeyes chicken!!! No kidding
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1 comment
#1214220

They are the smallest pieces of chicken as opposed to ANY other restaurant I have been to. My wife says they are Cornish Hens, since Banty hens are even bigger. It's really a shame because the taste is great, but until they start serving real adult chicken, I'm a KFC customer.

ID
#733161 Review #733161 is a subjective opinion of poster.
Location
Cottonport, Louisiana
Reason of review
Not as described/ advertised
New Reviewer

Why so expensive?

I pay $1.89 a pound for chicken *** at my local Smart and Final. WTH am I paying nearly $20 for two 3 piece tender dinners with microscopic sides? Anybody? I'm getting the equivalent of maybe a breast and a half...if I'm lucky. What a flamin' ripoff!! Why would...
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7 comments
#1830899

Why is Popeyes so expensive ??? 2 wings small fries and a soda $11. Wtf stop being so greedy

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ID
#732857 Review #732857 is a subjective opinion of poster.
Location
Blythe, California
Pros
  • Food
Cons
  • Being ripped off
Reason of review
Product, price, service
Preferred solution
Let the company propose a solution

Popeyes Louisiana Kitchen Wings Review from Chicago, Illinois

Popeyes Louisiana Kitchen Wings Review from Chicago, Illinois
Popeyes Louisiana Kitchen Wings Review from Chicago, Illinois
My coworker visit popeyes on 1949 W FULLERTON for lunch. 4 orders 3 wings dinners and 1 chicken tender order. This is what i got . PLEASE PLEASE DO NOT VISIT THIS POPEYES , MY MEAT IS OLD ,SMELLS TERRIBLE , AND LOOKS DANGEROUS PLEASE PLEASE DO NOT EAT THERE. IT SOOO DISAPPOINTING TO BE GIVEN SOMETHING THAT LOOKS LIKE IT SHOULD BE IN THE GARBAGE. :((
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1 comment
#1063260

I think you need a little talk with your coworker, looks like she ate part of your meal before giving it to you.

Featured
ID
#732161 Review #732161 is a subjective opinion of poster.
Location
Chicago, Illinois
Reason of review
Bad quality

Popeyes Louisiana Kitchen Chicken Review

Although it has gotten somewhat better, the Popeyes in Rockport TX had lousy customer service and small chicken pieces. I sent negative reviews via the Popeyes survey on the receipt and things have changed.
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ID
#728947 Review #728947 is a subjective opinion of poster.
Location
Washington, District Of Columbia

Popeyes Louisiana Kitchen Food Review

I thought it would give them another chance but the food was cold and the service was bad will not go back
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ID
#727908 Review #727908 is a subjective opinion of poster.
Location
Mishawaka, Indiana
Reason of review
Not as described/ advertised

Popeyes Louisiana Kitchen Combo Meal Review