Bad food

My husband and myself went to Popeye on E. Brainerd Rd. Chattanooga, TN. I ordered 3 piece chicken all dark meat. My chicken was so bad. I love chicken, if my family would let me I would eat it everyday. I grew up on fried chicken down in Savannah, Ga. The chicken was fried so hard thar you could break a tooth. The skin just crumbled off the chicken. It was dark inside around the meat, if you could eat it. I have been in marketing for many years and this food was not acceptable. My husband had shrimp and the same with him. Decided we would never go back. My problem is I love your chicken. We used to eat it in Snellville,ga all the time. I hate to see it close down, because if they continue to cook like that, there will not be a Popeyes on e Brainerd Rd. Oh, when we pulled in, people were in the drive thru with their doors open, because the had been sitting so long. It took about 15 mins or a little longer. Some of the people were rolling their eyes, because they had been waiting. We would have walked out, but I wanted Popeye. I hope one day, we will be able to go to another Popeye, but this last memory, my husband may not agree to go back. Thank you, susan
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ID
#695554 Review #695554 is a subjective opinion of poster.
Location
Ringgold, Georgia
Reason of review
Bad quality
Loss
$25

Popeyes Louisiana Kitchen Drive Thru Review from Milwaukee, Wisconsin

Very poor service i order my food in the driv thru and wait for my total and wait for 10 min i say hello and i get no response i blow my horned pissed off she say hello and yeah i already placed my order what am i waiting on? i say a total u got my order right she said yes i pull aroun. and get told i need to pull around and re order my food? Location 76th Appelton,Milwaukee,Wi and to top it all its a manager this happened Tuesday Sept 1,2015 around 330pm
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ID
#693483 Review #693483 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin
Reason of review
Order processing issue

Popeyes Louisiana Kitchen Kids Meals Review from Los Angeles, California

Went to popeyes in ogden ordered 16 piece when got to wi dow was told only had spicy I cld take that or wait 12 minutes I said I wld wait cause kids and spicy dont mix so waited a few minutes then was told not ask to pull to front and my order wld be brought out to me, well I waited and waited and waited after sitting there 22 minutes I decided to go back through drive thru when got to window the gentlemen ask ^did we forget something in ur order` I was like ya my whole order so then had to wait again. When got home went to feed kids which are really tired now after the time we waited and it look like they gave us the left overs scraps for cole slaw and maybe like 3 or 4 drops of gravy on stone cold potatoes, after all that wait time cause I didn't want spicy I still ended up with half spicy. Horrible horrible experience and this horrible experience cost me over $36, we feel something should be done about it. Thank you Malinda Bullock 801940****. froggie_lilypad@***.com Im hoping to hear back from someone at this company
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ID
#693434 Review #693434 is a subjective opinion of poster.
Location
Los Angeles, California
Reason of review
Order processing issue

Popeyes Louisiana Kitchen Chicken Review

So, three times I went to Herriman UT Popeyes at lunch or dinner time and I am asked to wait 12 minutes for spivey chicken to be made. I love the food, but drive off every time. Because I am not going to wait. Why do you constantly want to Lose my business?
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ID
#690740 Review #690740 is a subjective opinion of poster.
Location
Walnut Creek, California
Reason of review
Poor customer service

Popeyes Aurora, IL

I was extremely disappointed with the service here. I spent 40$ for cold food and watery macaroni and old biscuits. Once we pulled out of the drive way and headed home I reached into the box and the chicken was cold (it had to have been sitting out for at least 3-4 hours to be the temperature it was. I immediately reached into my purse to call the store. After calling 5 times and leaving one message without speaking with anyone, we we're home. We sat down to eat after warming up the chicken we purchased 5 minutes ago we began to serve the side. The macaroni was watery with no taste and the biscuits were stale and I was livid after spending 40 dollars and receiving service like this. I will never come to this Popeyes again. The food was terrible and the service was even worse. No napkins, silverware, cold food and rude employees.
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1 comment
#1025847

I thought you were going to say you took 40 minutes to get home and no wonder the chicken was cold.

ID
#690155 Review #690155 is a subjective opinion of poster.
Location
Chicago, Illinois
Reason of review
Bad quality
Loss
$40

Popeyes Louisiana Kitchen Chicken Review

Last week went to popeyes on lewis in waukegan ill chicken was hard,went back today thinking ok its lunchtime chicken should be fresh an hot,Not it was cold an u could see i guess the batter it was a yellow substance surrounding the chicken i love popeyes but the last two times ive went there it was horrible ,im on lunch break didnt have time to go back an complain.
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ID
#688945 Review #688945 is a subjective opinion of poster.
Location
Chicago, Illinois
Reason of review
Bad quality

Bad service and poor quality of food

I've eaten at several Popeye's chicken; New Jersey, Cincinatti, and even airport locations to name a few. If given the option my family knows when I am visiting "she's gonna want her Popey's". So, you can imagine how excited I was when Popey's came to Utica, NY, my home town. The first time we ate there we were very disappointed. Not the quality I expected from Popey's Chicken. We gave it some time and it was worse! The chicken tenders tasted (and had the texture) of fish. They didn't pack the shrimp that we paid for, and my daughter had to drive the 15 miles to retrieve it. My husband said as bad as the chicken was we should not bother. Then when she got to the restaurant they wanted to give us the old shrimp that THEY forgot to pack in our bag! The cook intervened and said, no, we will give them fresh. Sadly, my husband will not let me live this down. He wanted Kentucky Fried but I insisted Popeye's was the best. He won that bet. We will not be patronizing the Utica Popeye's ever again.
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ID
#688437 Review #688437 is a subjective opinion of poster.
Location
Utica, New York
Cons
  • I did not like the very poor quality of the food at the utica
Reason of review
Bad quality
Loss
$38
Preferred solution
Let the company propose a solution

Popeyes Louisiana Kitchen Manager Review

my visit at popeyes located at 7615 pendleton pike the GM manager was so very rude to the employee. i had to walk out and leave worst manager ive seen by far it was very embarrassing to those employees i felt like i was one of them my next visit to popeyes will not be on pendleton pike sorry but horrible manager service sincerely Sherry
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ID
#687270 Review #687270 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Reason of review
Poor customer service

Popeyes Louisiana Kitchen Chicken Review

Popeyes on Shelby drive gave me old chicken and old bread and I called the lady and I she said was I apologize . Terrible customer service that manager needs to be fired
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ID
#687156 Review #687156 is a subjective opinion of poster.
Location
East Hampton, Virginia
Reason of review
Bad quality

Popeyes Louisiana Kitchen Chicken Tenders Review from Midlothian, Texas

Here is the problem i have with contact the comments section. They received my complain but nothing happen.i enter store #8505 sale number 6271**** register 1 emp 23 August 1,2015 at 11:02 to order two nine pcs chicken tenders special and got two nine pcs chicken. I got my order thinking i got what I requested with 4 ranch sauce. I call the store to let them know it was wrong order and ws told to bring it back to the store. I enter the store and waiting ten minutes being ingore by the manager. She shout said this is the third time you did this and i am not the old manager embrass me in front of customers. You wait twenty minutes for your mistate and she continue sgout at me and calling me names in Spanish. I request my money back and she said no. I ask agon to make sure this was her replied snd no came out again. I call Police to help me with this issue. The police srrive and said this was a civil matter but would yalk to the manager.l feel that i was robbed by this Popeye Chicken.i have call commment section 8 times and no one call back. I feel that company care nothing about their customers. Popeye want contact because they dont care.
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ID
#684285 Review #684285 is a subjective opinion of poster.
Location
Midlothian, Texas
Reason of review
Poor customer service

Popeyes Louisiana Kitchen Chicken Review

Popeyes chicken is a far cry from Colonel Sanders I need to go back to the drawing board in and figure out how to do better or just go home
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ID
#682416 Review #682416 is a subjective opinion of poster.
Location
Redding, California

Popeyes Drive Thru Review

I am in odessa tx Popeyes right now there are 4 cars sitting in parking lot after driving they and ordering waiting on our food why even have a drive thru if u got to line up and wait been waiting about 15/20 min I drive thru to get home faster well NOT I am hot and pissed
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ID
#681819 Review #681819 is a subjective opinion of poster.
Location
Odessa, Texas
Reason of review
Order processing issue

Popeyes Louisiana Kitchen Chicken Review