Poor customer service!

I had a coupon for 8pc @ $6.99. Typically, you would receive 2- breast, 2 thighs, 2 legs, 2 wings. I asked for 3 breast instead of 3 legs all else being equal. The counter manager said that the coupon can not be changed. After receiving the bagged take out the manger said that she included the three breast after all. Once I got home and opened the box, I found that I didn't receive the three thighs. However, she substituted a breast for the third thigh and not a leg. How chicken *** is that. No pun intended! Additionally, this Popeye's is located at 8120 N Sam Houston Parkway W Houston, TX 77064
View full review
1 comment
#1085155

What the *** are u talking about. You don't make sense.

ID
#621560 Review #621560 is a subjective opinion of poster.
Location
Houston, Texas
Pros
  • Taste
Reason of review
Poor customer service

Popeyes Louisiana Kitchen - Food Review from Huntsville, Alabama

Popeyes Louisiana Kitchen - Food Review from Huntsville, Alabama
Came into south parkway buffet Monday April13 first the service wasn't good no smile on anyone face employees having there own conversation in front on me talking about people food was cold line was nasty store managers walk in throw like doesn't have a clue line seaver act as she mad at the world
View full review
1 comment
#989761

Speaking of not having a clue, what's a line seaver?

ID
#621463 Review #621463 is a subjective opinion of poster.
Location
Huntsville, Alabama
Reason of review
Poor customer service

Staff Review

Dont care about anyone ottawa st kitchener no management and they dont care
View full review
ID
#621171 Review #621171 is a subjective opinion of poster.
Location
Kitchener, Ontario
Reason of review
Poor customer service

Popeyes reselling stripped chicken

Popeyes Louisiana Kitchen - Popeyes reselling stripped chicken
Popeyes Louisiana Kitchen - Popeyes reselling stripped chicken
Popeyes Louisiana Kitchen - Popeyes reselling stripped chicken
Popeyes Louisiana Kitchen - Popeyes reselling stripped chicken
Popeyes Louisiana Kitchen - Popeyes reselling stripped chicken
Popeyes Louisiana Kitchen - Popeyes reselling stripped chicken
Bought 11 piece chicken special at Indepence MO location. Most were tiny wings and legs ( looked almost the size of Cornish hens ), but the most outrageous part was 2 of 3 chicken *** were stripped in the middle & side of meat ( 2/3 of meat removed ). I took...
View full review
3 comments
#1178587

You made chicken lineup?

It took you an hour?

Good job there, George Costanza!

View more comments
Featured
ID
#619319 Review #619319 is a subjective opinion of poster.
Location
Independence, Missouri
Reason of review
Not as described/ advertised
Loss
$14
Preferred solution
Let others know & investigate location.

Popeyes Louisiana Kitchen - Shrimp Review from Sparks, Texas

To whom it may concern Popeyes in south bend indiana store 2278 was not orginized. They have me waiting over 10 min for a surf n turf.. The shrimp was over cook n tenders was not spicy.
View full review
1 comment
#967146

Playing around while costumer waiting. My 9yrs old also talk about it.

N it sad. Second time i had problems with this Popeyes. First time i walk out because it was about 10 peoples just standing there. They didn't know who was going to b on the registry.

All that playing n talking is not cause for. They will never get my business again.

ID
#616957 Review #616957 is a subjective opinion of poster.
Location
Sparks, Texas
Reason of review
Poor customer service

Regarding Popeyes Food

They are selling Tenderloins, which are not what they say, they are really chicken nuggets. I know what Tenderloins are, and these are nuggets. This store is located in Compton California. I order some wings from a another, Popeyes in Gardena California, and they were so hard that I could not eat them,I know they must have been cooked at least 3or4 hours earlier.Popeyes biscuits are not good.They need to check with Church's Chicken to see what Tenderloins are and how they fix their biscuits.My email-evelynbean71@***.com. The food does not at all live up to my expection.
View full review
ID
#615889 Review #615889 is a subjective opinion of poster.
Location
Compton, California
Cons
  • Condition of food served
Reason of review
Not as described/ advertised
Loss
$4
Preferred solution
Let the company propose a solution

Other Product Review

There are to many teenager playing around when they are closing there popeyes store and they think it is funny when one of there co- worker fell on to the floor after trying to put the mop bucket back there it goes.I'm very concerned about it and a very serious matter.
View full review
ID
#615485 Review #615485 is a subjective opinion of poster.
Location
Detroit, Michigan
New Reviewer

A crime in the name of Popeys Restaurants

In popeys Restaurant in Zarqa-Jordan on the 25th march 2015,I went to the Toillete of the Popeys Restaurant and there was not enough water to clean the *** away and someone of brown head and Skin head spoke Arabic to me and was agressive and very rude and spoke agressively to me that I had to ask for a permission to use the Toilette of Popeys While I am a customer of Popeys Restaurants Chain world wide..while in Zarqa-Jordan in General when I defend my self the courts work properly against me while I do not have rights in Jordan thats why I complain to you and I want my rights like anyone else...you can reach me under love_liebe_geld@***.com...Respecting
View full review
ID
#613965 Review #613965 is a subjective opinion of poster.
Location
Zarqa, Jordan
Reason of review
Poor customer service

Company Complaints not returned

Twice in 2 months I have issued major complaints against 2 different stores in my area. The company has never bothered to call me even though I requested it in both online complaints. This is is always poor food, poor service, and poor customer service to not return messages. I even had mentioned dissatisfaction with the local stores. The know these problems exist but they could care less. One customer had car damage because potholes in parking lot were so bad, almost ruined my car was well. Too many choices to choose from than to have to put up with this.
View full review
1 comment
#966120

I also had 2 online comments and 2 phone in comments . Both were complaints due to old chicken.

No response ! Over the past year, I have spent over $2,000.00 on chicken anf fixings from Walmart, not Popeyes. we have a monthly family gathering.

I believe they dont care about customer service. I am so dissaointed this happened.