Rainah Kew

There are NO SPECIALS CHICKEN DEALS AT THIS LOCATION FOR AT

For the last six weeks at the Addison shopping center there have been NO SPECIALS, IN THE EVENING, OR AFTERNOON,WHAT'S THE PROBLEM???? WELL I'VE BEEN GOING TO KFC,CHECK THAT POPEYES AND SEE WHAT IS GOING ON THERE......YOU ARE LOSING MY BUSINESS.
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Anonymous

Poor customer service.

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I went into the Popeyes on 147th in Harvey Il. I had to wait to be acknowledged until the Manager finished talking to an employee about her shift. All the while they are laughing and lolligagging. Finally after they finish the acknowledge me and take my order. I watch as the manager takes his bare hand and reach into the fries and eats one. After my order is given to me the young lady casually hands it to me in a half turn and never says thank you. Once I get home it is white meat and not dark as I requested. The time of my transaction was 12/21/17 at 5:14 pm At the Popeyes in 147st in Harvey across the street from Walgreens. These people are hurting your brand and I will never go back.
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Reason of review:
Poor customer service
Anonymous

Massive food poisoning, thought I was dying

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Firstt weekend of dec 2017. Wasted 20 bux on *** customer service and even crappier food. Called at least 30 times and not one person calls me back!! Pathetic ***. Dont eat at popeyes on E Fordham in the Bronx but if you do St Barnabas Hospital is close.
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Pros:
  • Mashed potatoes
Cons:
  • Whole experience
  • Sevice attitude food
Reason of review:
Bad quality
Anonymous
map-marker Thomson, Georgia

Not pleased

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Popeyes Louisiana Kitchen - Not pleased
Store and corporate office refused to honor their coupons for two piece free wit purchase of large drink. They said the coupon has expired but their is no expiration date on the coupon at all. They said the expiration date is located on the website but I think it should be printed on the RECEIPT SINCE THAT'S WHAT WE ACTUALLY USE. HOW MISLEADING!!!!!!!!!!!
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Reason of review:
Not as described/ advertised
Anonymous

I need my federal ID number lost W2

I use to be a popeyes employee my name is Adrianne Hardy
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Reason of review:
Work Experience or Job Application
Aidee Mul
map-marker Cincinnati, Ohio

Unhappy with service would like to speak to someone about me

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Didnt get all food then waited on phone 20 mintues
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Reason of review:
Order processing issue
Finlee Njf
map-marker Wichita, Kansas

A hair in my food and a rude attitude from the night manager

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What happened was I found a hair in my chicken fried steak. We called the manager and he said go ahead and bring it on in and he would refund the money for my dinner only which is cool.

When I went up there the night manager named Chris at the Popeyes in Wichita at Central and West Street inform me that it was just a string from a green bean. I have snap green beans I have grown green beans and never found a so-called string in my green beans yet and I am 59 years old!

Then he informed me when I said that the answer was unacceptable he then walked over look through his green beans and says there's a string there and there's a string there without showing it to me and then you told me you take it anyway you want to I'm not giving your money back! I am very upset about not being able to eat and a very rude attitude of your night manager Chris I expect a call from somebody to let me know what is being done about the situation besides me being out of my money with no food.

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Reason of review:
Poor customer service
1 comment
Guest

No it has not been resolved. No one has even tried to contact me which tells me what they actually think about customer service!

Anonymous

Bad service and food

Wrong drank food cold and not right
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Reason of review:
Bad quality
Corrinne Nkd
map-marker Eastpointe, Michigan

Lazy rude manager

We had to walk over a half mile in sub-zero temperatures to get to this place because we have no vehicle. We get there at around 9 pm on Friday and the lobby is closed when it's supposed to be open until 10 pm. The manager was very rude and lied saying that the lobby is under construction when you can clearly see through the window that it isn't. She had an attitude and was trying to make an arguement over it with us.
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Reason of review:
Poor customer service
Anonymous
map-marker Burbank, California

Extremely rude employee

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Waited 20 minutes for food. Wouldnt have been a big deal if i was just told by the employee that they were out of mild chicken. After my order was finally ready...i asked for 2 ranch dips. She said there was a charge. I said since you made me wait 20 minutes could you just throw in 2 ranch? She said my people are rude. My people? Discriminate much? Check 10165. Store 3314. Employee Lizbeth. You guys need to hire more respectable employees who do not discriminate. I work in the motion picture industry. I will make sure all of our customer base knows of this stores rude employees and take their business elsewhere.
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Reason of review:
Order processing issue
Raffaella Vpv
map-marker Milwaukee, Wisconsin

My visit was not pleasing at all:

After waiting for 25 minutes the manager rudely says "just to let you know, we only have breast and wings in mild and spicy." Each of the last three times I've visited there's been at least a ten minute wait, and on the last visit my wife paid for an extra breast that they did not put in the box.
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Reason of review:
Order processing issue
Anonymous
map-marker Camden, New Jersey

I wasn't happy with the order I purchased.

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I bought a 5 piece/ w rice and beans and drink. I come often, I love Popeyes food. This day, I purchase a order, and the chicken is dry, and the spices that are on the chicken is like on one area and some of the other parts of the piece has none on it. Bottom line, the chicken was DRY, to the point, all the juices was cooked out of the chicken. Im not a complainer, but I'm VERY disappointed in the purchase I bought. I take it back to the counter and I couldn't get a replacement for the uneaten chicken, nor the 2 pieces I've eaten already. I don't have to do what the cashier accused me of. I may just changed up where I get my chicken from and tell all my friends and family what I went through. I may just open up a FACEBOOK account and tell the world what Popeyes is about. NOT SATISFYING THERE CUSTOMERS.
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Reason of review:
Bad quality
Anonymous
map-marker Jefferson, Louisiana

Unprofessional disrespectful employees that do not know how

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Unprofessional manager team it is just amazing to me that you put someone in position saying their manager do not know how to communicate do not listen to the Patriots I spend my money I was disrespectful I did not get all my products I have yet to get a call from Popeyes in reference to my complaint I've called twice still no I will not stop until someone respond to me I will call a lawyer if I don't get a response eventually it's been documented
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Reason of review:
Poor customer service
Anonymous
map-marker Minneapolis, Minnesota

Bad employee additude

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Went to the Lyndale Ave Popeyes in Bloomington,MN. Menu was dark and went to order 4 piece chicken meal no drink. When asked for the side she didnt confirm so I said red beans and rice , said pull ahead, and then I repeated to confirm red beans and rice, pull ahead. This went on until I pulled up and then the woman who was taking the order looked at me and shook here head side to side as a disaproval of me. Needless to say I drove off. I dont need approval for that now do I?
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Reason of review:
Poor customer service
Anonymous

Cheated

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I purchased a 24 piece meal yesterday from the Popeyes on 76th and Good Hope in Milwaukee, WI. When I got home, I had 4 ***, 1 thigh, 1 leg, and 18 wings (most of which looked and tasted like they were cooked the day before). I spent $43 dollars for a bunch of wings. You should not be allowed to do that. I feel cheated and will report this to the BBB. I understand that I ordered 24 pieces of chicken and that's what I got, but I would have NEVER paid $43 for wings. I feel my boxes should have included 6 breast, 6 legs, 6 wings, and 6 thighs. I should have taken it back, but I didn't go straight home and felt it was too late to return it. Lesson learned - people will cheat you. Don't drive off before checking your order.
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Loss:
$43
Cons:
  • Being cheated out of my chicken
Reason of review:
Poor customer service

Preferred solution: Full refund

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