Unclaimed
Popeyes Louisiana Kitchen
Reviews and Complaints
240K
CLAIMED LOSSES
5.1K
TOTAL REVIEWS
250K
PAGE VIEWS
19
ISSUES RESOLVED
Popeyes Louisiana Kitchen Reviews
I can't believe it's July and NO HAS RESPONDED
I went to the Douglasville, GA Popoyes back in April 2012. The Cajun rice mad me *** for days, and the wings were black in the inside. I called the headquartes and put in a complaint. I have been getting the run around from them since then. Here we are in July and I can't get my dam money back for my meal. I spoke to a Tameka, and Renee in Customer Service who keep saying someone is going to get back to me? WHAT SHOULD I DO!!!!!!!!!!!!!!!!!!!!! Because these dam people in headquartes don't have a clue? Imagine a big corporation like this.
1 comment
ID
Location
Chantilly, Virginia
Product
Popeyes Louisiana Kitchen Chicken Wings
New Reviewer
TAKE OUT QUALITY
I have been ordering take out from this fast food place for over two years but the last 1/2 year the quallity really sucks. Seems almost every time there is something missing from my order. I have had missing compliments, Napkins, Buskets ect. The one that really *** me off is when I order 2 jalipino peppers. The peppers were rotten. This happen seems every time I ordered it. I called the manager and even took it back to show them. 2 Days later I ordered it and the same thing spoiled and rotten. Today I ordered a 2 piece and it only had 1 chicken in my order. *** poor quality of service. Employees dont seen to care. This place I am talking about is Popeye's Chicken #39 at 73rd and Battallon Ave Ft Hood TX. 254-532-****..
2 comments
ID
Location
Burton, Texas
Product
Popeyes Louisiana Kitchen Chicken
Loss
$6
Popeyes raw chicken & rude ppl
everytime i go there i cant get done chicken! also they hate making the loaded chicken wraps! its like they hate working , if they dont like it put someone there that will be glad to have a J O B ! rudest people in the world works there ! they also need to set the timers to the correct cooking time, they serve RAW CHICKEN! they close way befor time to, if drive thru closes at ten then walk in dining bcloses at six. at least on clark ave does. do they make their own opening & closing hours? clark ave store ohio
ID
Location
Washington, District Of Columbia
New Reviewer
Always missing up & snobby supervisiors
i was a Popeyes fried chicken on wednesday 6/20/12 went thru the drive thru & *** ok I had to wait for few minutes I was saying hot chicken!Nice!wrong even after waiting 3 minutes I got cold chicken worse than ever.Well supervisior or should a just say a punk making me think its my fault because i complained 2 days later.Husband went into hospital that night did not think about popeyes on thursday but when I was bringing him home said *** got to complain.POPEYES FRIED CHICKEN ALWAYS MESSES UP.WELL IN MY 35 YEARS OF KNOWING THIS QUOTE "CUSTOMERS ARE ALWAYS RIGHT" but that is not how popeys fried chicken thinks.
ID
Location
Pensacola, Florida
Product
Popeyes Louisiana Kitchen Chicken
New Reviewer
While on Hunter Army Airfield in Savannah, Ga.
My wife and I ordered a meal of chicken and the Asian cook there, I'm sorry I don't recall her name would not take our order because it was about 20 min. from closeing. The person at the counter was very sorry and told us that she had issues ! I don't know...
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ID
Location
Pooler, Georgia
New Reviewer
POPEYES CHICKEN AND CORPORATE OFFICE
I LIVE IN SOUTH BEND, IN AND ORDERED 4-4PC SPICEY BREAST, 4-SHRIMP BOXES, PAYING A $1 UP CHARGE PER BREAST EACH WITH 4 LARGE MASH POTATOS, 2 HOT PEPPERS, 2 BUISCUITS ALL FOR MY ARMY BUDDIES RETURNING BACK FROM TOUR IN IRAQ HAVING LOST 2 FELLOW SOLDIERS & MY BEING...
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16 comments
PissedConsumer1437587
#1437587
I love Popeye's fried chicken but rarely have it. Unfortunately, the Everett WA location does not measure up to the other Popeye's I've had.
The order couldn't have been simpler: 2 spicy Surf & Turf specials.Period. I should have opened the carton immediately but the plan was to take them home (15 miles), mix a drink, and watch a great movie. When I opened the boxes there was only a bunch of old, soggy fries and 2 pale skinny breaded chicken tenders. What the surf and turf on the menus says is 4 sweetheat butterflied shrimp, 2 chicken tenders, a biscuit, and your choice of sides.
We didn't get the shrimp, a biscuit or a choice of sides. In other words nobody cared enough to get it right and they obviously don't have a check order procedure. I called them right away and asked to speak to a manager or stupivisor. This was a big deal and I heard them saying "who's the manager"?(!) The guy I ended up talking to offered to replace what we got with the correct order if we brought it in.
Again, it's 15 miles from where we live so that would be ridiculous. He said "It's not our fault you live that far away."(!) Then he said ok just bring the receipt in when you can and we'll give you what you ordered (and what is shown on the receipt). Customer service? NONE.
The entire order being messed up is irritating. The Popeye's in Tacoma is great and we've stopped there several times when we're passing through.
I'm sure there is a Territory manager who could/should be interested in the terrible service at the Everett place. So, if you do go in, be sure to check what they give you before you leave!
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ID
Location
Washington, District Of Columbia
Product
Popeyes Louisiana Kitchen Chicken
New Reviewer
Popeye's Supplements Kitchener, On
I use to be a loyal customer at Popeye's for all my supplements. Upon every purchase I made, they gave me "popeye" dollars to be used in replacement of regular money at the store. A few weeks ago I went in to cash in my Popeye dollars. I had 48 dollars saved up. The store clerk said I could only use 17 of them because that's how many i should have based on my past purchases. In effect, he accused me of producing these dollars. After arguing with him, I left the popeye dollars on the counter and will not return.
ID
Location
Kitchener, Ontario
Service
Popeyes Louisiana Kitchen Customer Care
New Reviewer
Popeyes Chicken Never Going Back
First off I would like to say that is takes a lot for me to post a comment that is negative about someone or something, but I do not know what else to do. I went to a Popeye's store in Westminster Ca which is about 20 miles away from my house, and ordered some food, which I might add is very expensive. I had a chicken meal for 3 of us, which the chicken should of been original style, and you cannot tell till you take a *** of it to tell which one you got. When I got home I found out to my dismay that for one thing they for got my side item and two it was spice style chicken. I called the store and was tole to call customer service, for they will handle all complaints. Now I know why they told me to call them for when I did and told them my problem, which this chicken cost me around $40.00 and did not eat it for I hate the spice kind. I was told that someone will call me back within 48 hours. I called back a week later and was told yet again that someone will call me back. after two weeks now still no phone call or anything. I guess Popeye`s can stand to lose customers for no one has done anything about the problem. I will not ever go back to Popeye`s again they lost me, for I spent about $100.00 a month there, yes it might not be a lot, but it was earned by me and my family and I feel that they stole from me for I did not get what I paid for. I have not gotten biscuits or them have messed up before with the wrong drink, but this was way beyond that, for no one in my house likes the spice style.
1 comment
ID
Location
Los Angeles, California
Loss
$40
New Reviewer
Popeyes in Whitby,Ontario
Today I visited your Popeyes Chicken and Seafood location at 1525 Dundas St East,Whitby,Ontario at 6.04 pm and earlier when I placed my order. I purchased 2 orders of popcorn Shrimp and 2 orders of Chicken tenders and the total came to some $20+, then waited for the...
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2 comments
PissedConsumer463890
#463890
Finally called me and offered 2 free dinners by the owner
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ID
Location
Etobicoke, Ontario
Product
Popeyes Louisiana Kitchen Shrimp
New Reviewer
Popeyes openly practices race discrimenation .
Twice in a row,Popeyes Rest.#5471,24531 Pass RD,Biloxi,Ms.I ordered a meal and a few min. later a blk family or indiv. would come up and order after I did. They would get their order( like today-03-07-12; 4 blks).The blk empl.put their 4 boxes infront of mine and the receipt in front of mine.I asked for the Manager( a blk male)and he said it just ordered wrong.I said this was the second time, his reply "OH REALLY". I THEN WALKED OUT.I'm writting to BBB right now.
ID
Location
Atlanta, Georgia
Popeye's roanoke va
I think popeyes in Roanoke Va.,is rip off. This guy that running the place is rude,he has been in trouble with law for drugs. I been you other resturaunts outside of Virginia the food was great and not as high price this place was they hurry trying to get you food out ,half the time you have to take it back. You all should get some else to run this place I think he to busy trying to get rich.I love your chicken you have the wrong person running this place.I wish you all had another place in Roanoke that he didn't run, R.Stallings
3 comments
ID
Location
Overland Park, Kansas
Product
Popeyes Louisiana Kitchen Chicken
Loss
$30
Popeyes chicken/ rude employee order incorrect last two times.
Popeyes Chicken located Hwy 27 in Leesburg, Fl. . My husband and I both like their chicken. He prefers mild I like the spicy. We have tried several times to do business with this location. The employees are just plain rude and even when we told them of the mistakes made on our orders they still made mistakes on new orders, example I orders two piece white spicey with rice. My husband ordered three piece dark mild with slaw. We recieved half cooked 4 dark meat spicy and one wing. On the next visit we order the same.and recieved one breast only and three dark piece on my husband's order. We also recieved the same type of rude service. We have decided to take our buiness else where since Popeyes does not seem to need our business
ID
Location
Orlando, Florida
Product
Popeyes Louisiana Kitchen Chicken
New Reviewer
Popeyes Portions and Customer Service
Yesterday I go to Popeyes on West Sahara in Las Vegas. I order 2 orders of naked chicken strips. I paid 8 bucks for 6 tiny strips the size of my thumb. What a joke. There were good tasting but way too much. A fried chicked breast has more meat on it then one of...
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1 comment
John N Mzy
#422234
I sent Popeye's an email complaining about the new self-serve terminals at their Detroit airport location. I never received an acknowledgement, much less a reply.
Total silence. I used to eat at Popeyes all the time while in the marines years ago, but after my experience at the Detroit airport, I will never eat at a popeyes again.
ID
Location
Fort Lauderdale, Florida
Product
Popeyes Louisiana Kitchen Chicken
Loss
$8
The Popeye's closed early, although we called ahead.
We called ahead to the Popeye's store at Watt Road in Knoxville, TN, on January 21, to see what until what time they would be open. The manager told us, "We are open until 11:00." This was at 10:15. When we arrived after a twenty minute drive undertaken only to...
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2 comments
PissedConsumer414027
#414027
:cry :cry :cry :cry Im sure the 10.00 you were going to spend is going to be missed do you think the should be paying all the workers to stay their to fill your order :cry :cry
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ID
Location
Greenville, South Carolina
Service
Popeyes Louisiana Kitchen Manager
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPopeyes survey for winning a prize is a joke. Just to get your email address is all they want.
Did a survey for Popeyes by phone. Answered every question they ask about my visit. Now I am at the part wwhere I give them my phone number to see if I won. I could not even enter my phone number because I guess Popyeys ran out of room in order for me to enter it. I...
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23 comments
PissedConsumer1254450
#1254450
When I did not win, I smash my tv set. I would like Popeye's to pay the cost for a new set. I would also like reimbursement for a new set of teeth because I chipped my tooth when I was smashing the tv.
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ID
Location
Guntersville, Alabama
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Popeyes Louisiana Kitchen
You ate your meal, if they gave everyone money back after they lied and said the meal made them sick and was bad after they ate the meal they would go out of business. If you are one of these people lying for free food, going on food stamps is a lot less shameful than lying to get free food.