Popeyes Louisiana Kitchen
Reviews and Complaints

For the third time in as many weeks I have stopped at 3 different locations and asked for mashed potatoes and gravy. Each time I was told that there were no more mashed potatoes and gravy. That was the only thing I wanted to order. How can a chicken place not have mashed potatoes and gravy! Whoever is in corporate need to reassess the training procedures for these employees. Train every single one of them over and over again until they realize the importance of having food at a fast food restaurant. I have seen incompetence many times in my life, but never to this and never with this consistency. This last experience is why I decided to voice my disgust. I was told there were no more mashed potatoes and gravy. I ordered two apple pies, one for my husband and one for my daughter. After standing at the counter for five minutes waiting on them to put cinnamon on the Apple pies and put them in their *** little boxes, I noticed four small orders of mashed potatoes and gravy sitting on the little warming shelf. When I inquired about them, they told me that those were small orders and not large orders and stared at me. I asked them, very kindly, to just give me the Apple pies without the cinnamon, because I was tired of waiting. The cashier, who I might add had the greasiest hair I've ever seen on any person, and I am the mother of three teenage boys, made a snide comment to the lady who handed me my Apple pies about how I was in a huge hurry and I had to get my apple pies now. Wow, just wow! Very few things make this girl as happy as *** mashed potatoes and gravy from Popeyes. Big alligator tears. There is a conspiracy against me! See, I will keep my humor, and my money. Because I'm never going to Popeyes again!