Popeyes Louisiana Kitchen
Reviews and Complaints
310K
CLAIMED LOSSES
5.6K
TOTAL REVIEWS
260K
PAGE VIEWS
21
ISSUES RESOLVED
Popeyes Louisiana Kitchen Net Promoter Score (NPS)
-76
low
NPS
-100
100
- 8% Promoters
- 8% Passives
- 84% Detractors
Popeyes Louisiana Kitchen's estimated NPS of -76 considered to be low. 8% of users would likely recommend Popeyes Louisiana Kitchen to a friend or colleague.
Customer Satisfaction
Popeyes Louisiana Kitchen Reviews
Anonymous
Popeyes Louisiana Kitchen - Customer Care Review
WHY!! ..Every time i come to Popeyes in Bakersfield 93308 California they make me pay and then i have to go park out in the parking lot and WAIT FOR MY FOOD .every time they walk it out to me .. Often they are walking out when i find a parking spot so we are talking maybe a minute!! And im not the only one, often cars are waiting!! .. And i would say 50% of the time there are no cars behind me or in the drive thru yet they make me pull over and park! ..it *** me off and makes me come to your restaurants LESS!!
Reason of review:
Order processing issue
Jade Ghh
Popeyes Louisiana Kitchen Customer Care Review
Everytime I go to Popeyes on East West Connector in Austell GA They always leave something out my order.. Im beginning to think its done on purpose. Several people have noticed the same thing.. AND THEIR ALWAYS SLOW... STORE #5656
Reason of review:
Order processing issue
Anonymous
Popeyes Louisiana Kitchen - Combo Meal Review
My name is Bernard Morris my phone number is 215 582 **** I'm calling in reference to how I was made to feel in your store 11047 the service was up to par but because I decided to return to your store a second time this week I was confronted with the difference and price for the same two piece soda red beans and rice on Thursday the difference was $3 more I was embarrassed because I only what the money it cost me the day before I am a senior citizen and money means a lot to me because I have none the way I was made to feel will stop me from coming to your store again buying chicken should not be embarrassing thank you for the chance to tell you how I feel
Reason of review:
Pricing issue
Estefana Tzz