Popeyes Louisiana Kitchen Manager Review

The manager Jose was terrible very rude my order was placed I was given the wrong order I went back into the store remind you I had to wait till they replace my order I'm on a short lunch break no receipt is given and so I ask as a courtesy for my inconvenience a small side order no remorse this is my popeyes chicken always go to on every Tuesday will not be going back for the way I was treated
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ID
#881298 Review #881298 is a subjective opinion of poster.
Location
Aldine, Texas
Service
Popeyes Louisiana Kitchen Manager
Reason of review
Poor customer service

Popeyes Louisiana Kitchen - Manager Review from Chicago, Illinois

I just visited store2326 in gary indiana. After waiting over 10 minutes for my food i stood back in line to request a refund. The clerk called the manager who was slow to respond to my request. She eventually credited my debit card but failed to apologize or make ammends. The mgr then went on her break and ate in front of hungry customers. This was rude and unprofessional. I had a similiar experience on fathers day and waitrd about 20 minutes. The crew gave me an insincere apology as they handed me my food. The staff was very playful and madeInapproproate comments.
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ID
#875505 Review #875505 is a subjective opinion of poster.
Location
Chicago, Illinois
Service
Popeyes Louisiana Kitchen Manager
Cons
  • Really bad service
Reason of review
Poor customer service

Popeyes Louisiana Kitchen - Sweet Heat Sauce Review from Salt Lake City, Utah

Why don't you juat have HONEY, INSTEAD OF THAT UNHEALTHY honey sauce?
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1 comment
#1178669

My guess would be because like the honey sauce they do have! Instead of being just plain honey, it has hot sauce, vinegar and spices added.

People like that extra "kick" that honey sauce provides with their chicken.

What makes you say this sauce is unhealthy? It is no more unhealthy than eating fried chicken and fries at a fastfood joint!

ID
#872487 Review #872487 is a subjective opinion of poster.
Location
Salt Lake City, Utah
Product
Popeyes Louisiana Kitchen Sweet Heat Sauce
Pros
  • Chicken
Reason of review
Bad quality

Popeyes Louisiana Kitchen Chicken Review from Chicago, Illinois

So I called a week in advanced to place a order for 50 pices of chicken. 20 spicy 30 mild. I get there to pick my chicken up its not ready and then the girl puts it all together for me and I open it and I asked her.... are you sure there ar 50 pieces in here? She said yes to me. So i trusted her went home and placed it in my oven for a little bit I then placed the food out a little after 4pm and everyone was making a plate. I only had 25 adult guests and 3 little kids everyone took one piece of chicken And there was two drumsticks left. So I called to tell the manager at Popeyes in Elgin on Big Timber rd. That we only got 30 pieces of chicken . So to make a long story short he said I was a Liar he knows for a fact they gave us 50 pieces. I informed him that is not possible because i have 28 guests and everyone grabbed one piece of chicken. He said im lying and there is nothing he can do for me was very rude never did get his name and he hung up on me. So I called back because im sorry I have guests at my house I need to feed them so i want my other 20 pieces of chicken. He hung up on me again he wouldn't even let me talk nothing!!!!! So unprofessional. I to am a manager at a restaurant I know we are not all perfect and mistakes happen. He dealt with me like I was some young kid trying to get a free meal. We love popeyes that is why we wanted it my family gathering and for us to be treated like this really makes me mad. We usually drive to the one on randall road in carpentersville because we always have issues at this location. I gave them another try because I had alot to do for my family gathering so I wanted it to be close to home. Then I had to go purchase 20 more pieces of chicken from kentucky fried chicken. So now I am out even more money all because this gentleman would not listen to me and correct the problem at hand. My ticket number is #123 yuriza was my cashier on june 25th . Someone needs to contact me.
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ID
#872281 Review #872281 is a subjective opinion of poster.
Location
Chicago, Illinois
Product
Popeyes Louisiana Kitchen Chicken
Reason of review
Not as described/ advertised

Popeyes Louisiana Kitchen Manager Review

I always go to the popeyes at parkside avenue and the *** manager there is a *** I tell her that I want the summer special for 22 dollars without wings there is no mention of the chicken parts I have to have and she refuse to give me my order after I have been going there for years before that *** *** was even employed there
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ID
#868306 Review #868306 is a subjective opinion of poster.
Location
Brooklyn, New York
Service
Popeyes Louisiana Kitchen Manager
Reason of review
Poor customer service

Popeyes Louisiana Kitchen Sanitary Conditions Review

Popeyes Louisiana Kitchen - Simple Review #1465916183
Popeyes Louisiana Kitchen - Simple Review #1465916183
Popeyes Louisiana Kitchen - Simple Review #1465916183
Black mold showered me and my daughter while eating. It covered the table, food, and me. I have been coughing and headaches since last Friday.It was completely documented with pictures and video.
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ID
#865388 Review #865388 is a subjective opinion of poster.
Location
Austin, Texas
Service
Popeyes Louisiana Kitchen Sanitary Conditions
Reason of review
Poor customer service

Popeyes Louisiana Kitchen Manager Review from Brooklyn, New York

My name is Ray Coston and I am a 55 year old African American male with a Bachelor's Degree in Organizational Management from Nyack College in Nyack New York. As a professional I make a 6 figure salary. I am also pursuing my MBA from Nyack College as well. On june 8th 2016 i went to the Popeyes at 1569 Broadway Avenue Brooklyn NY 11221 to purchase a 8 piece chicken special that they sell every Wednesday. I have been taking advantage of this promotion for over a year. In several occasions they shorted my order and i had to return to get in straight. In times passed the male manager on duty apologized and not only gave me the correct amount but would give me extra for my double. Today June 9 2016 i returned to the Popeyes after work to inform them that they only gave me 1 breast when I should of received 2. The female African manager on staff at 4pm refused to give me my left out chichen breast because I didn't have a receipt. I told her you know my face I come in here every Wednesday and order the same thing and you are going to run the risk of losing my weekly business over a chicken breast? She then tells me that every piece of chicken is counted and if she gives me my left out piece of chicken without my receipt she'll have to pay for it out of her pocket. I said to her there should be an unbalanced count on the chicken from yesterday. The bottom line is this manager is not looking out for her companies best interest nor the satisfaction of a faithful customer. I would like this problem to be solved. I enjoy Popeyes chicken but i will never do business with this store in my neighborhood until this is resolved. My email address is rcoston@***.com and my personal cell phone number is 516521****. I look forward to hearing from Popeyes headquarters. Thank you Mr. Ray A. Coston.
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1 comment
#1989865

Does it really matter that you have degrees from Nyack College? Do you think that makes you more believable?

ID
#862983 Review #862983 is a subjective opinion of poster.
Location
Brooklyn, New York
Service
Popeyes Louisiana Kitchen Manager
Reason of review
Poor customer service

Popeyes Louisiana Kitchen Bonafide Spicy Chicken Review

This is the second time i go to drive thru and i pay for 8 pc all chicken mixed and when we get home they only put all dark meat and charge us the price for mixed. Not cool at all to get charged extra for something I didn't get. I call back k and they have poor customer service very rude like if it where my fault! Store #0171-**** in Tampa Fl on Wed June 8, 2016 time 19:18, check # 125****-*
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ID
#862418 Review #862418 is a subjective opinion of poster.
Location
Tampa, Florida
Product
Popeyes Louisiana Kitchen Bonafide Spicy Chicken
Reason of review
Problems with payment

Popeyes Louisiana Kitchen Manager Review

I was treated terrible at store 10519. By manager Belinda she refused to give me condiments for my order. And she called me black ***. Told me to leave with nothing.
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ID
#860746 Review #860746 is a subjective opinion of poster.
Location
Los Angeles, California
Service
Popeyes Louisiana Kitchen Manager
Reason of review
Poor customer service

Popeyes Louisiana Kitchen Customer Care Review

I went in and only wanted 2 apple pies. The man behind the counter lied to me and told me they didn't serve deserts at all on Sunday's to avoid making them. He also wasn't wearing a uniform >:-(
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ID
#860542 Review #860542 is a subjective opinion of poster.
Location
Saint Paul, Minnesota
Service
Popeyes Louisiana Kitchen Customer Care
Reason of review
Order processing issue

Popeyes Louisiana Kitchen Drive-Through Review

My wife and I went to the popeyes in Henry county ga off n Henry boulevard and received deplorable service employees refused to acknowledge us both at window and at the drive through speaker. The service here was no surprise this lady cation always provides subpar service
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ID
#857987 Review #857987 is a subjective opinion of poster.
Location
Overland Park, Kansas
Service
Popeyes Louisiana Kitchen Drive-through
Reason of review
Poor customer service
New Reviewer

Popeyes Louisiana Kitchen Cashier Review

I woke up this morning with popeyes chicken on mind. I live in new jersey..i not only paid toll to go to delaware to get some but i ordered a 8pc and got 2 wings 2 drumsticks and 3 ***. I was shoryed one piece and there were no thighs in the box whatsoever. I dont realize it until i got back home in New Jersey. The counter guy was very slow and was not very pleasant at all. Im very dissatisfied with this.
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ID
#853534 Review #853534 is a subjective opinion of poster.
Location
Glassboro, New Jersey
Service
Popeyes Louisiana Kitchen Cashier
Reason of review
Poor customer service

Popeyes Louisiana Kitchen Manager Review

Julie general manager of Popeye 4554 mack road in Sacramento California 95823 refused compensation on a previous order where I short 1 piece pf chicken on a 3 piece order. Called in and reported mistake and was told come in at a later date and I would be compensated.
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ID
#851086 Review #851086 is a subjective opinion of poster.
Location
Sacramento, California
Service
Popeyes Louisiana Kitchen Manager
Reason of review
Problems with payment

Popeyes Louisiana Kitchen Pie Review

I purchased a 4 piece chicken platter with white meat and 2 apple pies that were not put in my bag. When i called the store i was told that my order number couldn't be found but that i could bring the ticket to the store for replacement of the items. It will cost me more in fuel than the items were worth. And the manager was very dry on the phone.
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ID
#850778 Review #850778 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Product
Popeyes Louisiana Kitchen Pie
Reason of review
Order processing issue

Popeyes Louisiana Kitchen Drive-through Review from Naperville, Illinois

Popeyes Louisiana Kitchen Drive-through Review from Naperville, Illinois
I went to Popeyes on 7458 w Appleton Ave, Milw, WI @ 4:39 pm for a quick snack (a 3 pc southern tender special to be exact-5 bucks). Lucky for me only 1 person was in the drive through (so i thought). I placed my order & the lady said hold on i need to chk on those tenders. After a few mins she returned, Said ok we have them drive around fr ur total, so I did. After waiting 7 more mins fr the only car in front of me I pulled to the window and was asked what side I wanted. I Said fries but if thy r not hot then beans & rice. She advised thy did not hv any hot so i SD ok. She took my money then SD can u pull over for a 6 min Wt we wnt to gv u ur tenders hot? 20 mins later I went to the door & 4 whatever reason it was locked...a customer opened it fr me. I advised I'd bn wtg 20 mins fr my ord. lady says we don't hv southern tenders, want a diff kind ....i say no just gv me chicken ( i see they hv plenty) she looks at my rcpt makes my order, ask me if i want a pie & sends me on my way without as much as N apology. I get home I hv mashed potatoes I didnt order & this pie that has 12:20 written on it? IS THAT EVEN SAFE TO EAT at 5pm? No more PP chkn 4 me! Done!
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ID
#850379 Review #850379 is a subjective opinion of poster.
Location
Naperville, Illinois
Service
Popeyes Louisiana Kitchen Drive-through
Cons
  • Service
  • Not being given what i asked for
Reason of review
Poor customer service
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