Anonymous
map-marker Fort Lauderdale, Florida

Short Review on June&nbs-04:00;13,&nbs-04:00;2016

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Im very upset i filed a complaint for a refund over 2weeks ago and im yet to get respond my name jeronald fiddemon 954-393-**** email fiddemonjj@***.com lookup my complaint and please refund my money tyank you
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Reason of review:
Problems with payment
Anonymous
map-marker Augusta, Georgia

Worse Chicken Ever

After a long day, I decided to stop in at Popeyes. I ordered the 10 piece spicy chicken meal, and a small side of cajun rice, paid 23.64 then was told to pull over and they would bring it out, Waited more than 15 mins, and my cajun rice wasn't in the bag. Server went back to get it, another 5 mins of my time wasted. Got home--chicken packed in two small boxes, batter not crispy, and no spicy chicken. Oh yeah my side of small cajun rice was practically empty. The chicken was gross and the whole experience sucked. Today was screw up chicken day at Popeyes!
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Loss:
$24
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Anonymous
map-marker Memphis, Tennessee

Popeyes Louisiana Kitchen Customer Care Review from Memphis, Tennessee

The Brainerd Road store in Chattanooga is nothing more then a bunch of thiefs. They stole our debit card then ordered us out of the store when we ask about pulling video. Made a police report
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Reason of review:
Poor customer service
Anonymous
map-marker Pasadena, California

Popeyes Louisiana Kitchen Manager Review from Pasadena, California

Lack of staff in Abu Dhabi store... so new staff are getting screwed.. no week off.. Popeyes management is really very bad you need to change..new staff of Popeyes too much screwed... treat your staff as humans not dogs.. we respect your company for opportunity for work we get... but management need to changed treat us good if you expect good hard work from us.. thank you... please help new staff suffering
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Danisha Jvj
map-marker Glassboro, New Jersey

Popeyes Louisiana Kitchen Cashier Review

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I woke up this morning with popeyes chicken on mind. I live in new jersey..i not only paid toll to go to delaware to get some but i ordered a 8pc and got 2 wings 2 drumsticks and 3 ***. I was shoryed one piece and there were no thighs in the box whatsoever. I dont realize it until i got back home in New Jersey. The counter guy was very slow and was not very pleasant at all. Im very dissatisfied with this.
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Reason of review:
Poor customer service
Anonymous
map-marker Las Vegas, Nevada

Popeyes Louisiana Kitchen Sanitary Conditions Review from Las Vegas, Nevada

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Disqusting store10347 flooded floor freezer or frodge puddles on floor behind registers trash everywhere food was burned fries were un ediible magnoloa chicken had no dipping sauce . My order 281 . In at 18.15 june 3 no soda either but fine what ever... nasty store dirty piddle of water was enough to make me think what happened to that store maryland pwky stole its thunder .. disgraceful three employees counter filthly waste of my money . Neber again .
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Reason of review:
Bad quality
Anonymous
map-marker Winston, Georgia

Popeyes Louisiana Kitchen Customer Care Review

The girl taking my order and that brought it out was so *** up she fell out in front of me. Three people ignored me and they screwed my order up.
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Reason of review:
Poor customer service
Anonymous
map-marker Dallas, Texas

Popeyes Louisiana Kitchen Chicken Review

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They shorted me my Large fries, biscuits. The chicken was pink inside, not to mention it was COLD!!!
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Reason of review:
Bad quality
Anonymous
map-marker Kansas City, Missouri

Popeyes Louisiana Kitchen Side Dish Review

I love popeyes chiken, but very pissed u took away livers. But i have to go elswhere For sides. Popeyes sides are, well, they are not edible. Slimmy gr beans, horrible pots&gravy, etc.
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Reason of review:
Bad quality
Anonymous
map-marker Detroit, Michigan

Short Review on June&nbs-04:00;12,&nbs-04:00;2016

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Went to popeys in southbend In on hicory rd. And they told me the could not make my order complete because they was out of chicken and mash potatos.......wow
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Reason of review:
Order processing issue
Anonymous
map-marker Delta, Ohio

Short Review on June&nbs-04:00;14,&nbs-04:00;2016

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In line for 35 minutes food not available were not informed Bad service
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Reason of review:
Poor customer service
Anonymous
map-marker Kerrville, Texas

Popeyes Louisiana Kitchen - Customer Care Review from Kerrville, Texas

Tried to order a 3 piece white and wanted 2 breast. Was told that was extra the cashier threw his hands in the and with bad attitude said you can take it up with the manager who was standing right there and witnessed the whole thing. He then turned around and walked off. The whole thing left a bad taste in my mouth so I left without ordering anything and I won't be back. This was at the Conroe,TX West branch. Sincerely, Joe L Brown
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Reason of review:
Order processing issue
Anonymous
map-marker Schertz, Texas

Popeyes Louisiana Kitchen Chicken Tenders Combo Meal Review

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Ordered a #5. The tenders were nowhere near done. The potatoes did not have extra gravy like I had asked. Come to find out that they mixed my order with someone else's. Store #10325 in Big Spring, Texas.
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Jackson, Mississippi

Short Review on June&nbs-04:00;10,&nbs-04:00;2016

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Popeyes on University and Jordan Lane in Huntsville, AL spelled Magnolia wrong on their sign. The sign read, "Magnolia." I called to inform them and they said the person to fix the sign wasn't there, he was returning the next morning. Really?...Food is excellent, though!!
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Anonymous
map-marker Chicago, Illinois

Popeyes Louisiana Kitchen Manager Review from Chicago, Illinois

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I went into Popeyes to exchange what appeared to be old chicken. I was met with total disrespect. The crew member said that the chicken had been ate, I explained to him that I had just broke into the thigh. He the proceed to throw it away" while saying black people always want something for free, and that he wasn't given me *** and proceeded to walk away calling me a ***. The manager told him to calm down because he continued to argue from the back. A second crew member a lady crew member called me a ***, all while their manager was present. the manager steps up and said lower your voice and not to swear, after being called a *** and a *** by two latinos. He said I should have been talking to from the start. The manager was working the drive thru, so I seen no harm in talking to the crew members" big mistake on my part. I spoke with the manager and he gave me more chicken. The manager heard/ watched all this racism and disrespect occur before he intervened.
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Pros:
  • Price of the meal
Cons:
  • Customer service the crew members were rude
  • Calling me names
  • Was disrespectful toward me
Reason of review:
Poor customer service
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