Anonymous
map-marker Marion, North Carolina
#4943047 
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Mad as ***

1.0
Popeyes Louisiana Kitchen - Mad as ***
Can never get your order right chicken is rubbery fries same and cold biscuits tough and have faint taste of strawberry and you have to wait in line for 30 minutes just to be told the online order you placed has not been started so by the time you get your food its been an hour in total and the only thing that is hot is the tenders
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User's recommendation: Absolutely not

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Monalisa S Est

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 Verified Buyer
#5110442 
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Complaint

2.4
Popeyes Louisiana Kitchen - Complaint
I was Called names, " Bitch's told to eat *** and that I am *** and giving the finger several times. He also said corporate won't do *** so far, he is absolutely right. This is your manager for the store and his name is Victor. Pflugerville, TX off 685. I have not heard from corporate.
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Loss:
$36
Pros:
  • Different taste of chicken
Cons:
  • Customer service and price for some things

Preferred solution: Apology and for Victor to be fired.

User's recommendation: Victor needs to be fired, and they need training, customer service training.

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Anonymous

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 Verified Buyer | map-marker Goodyear, Arizona
#4801857 
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Complaint

Popeyes Louisiana Kitchen - Complaint
Popeyes Louisiana Kitchen - Complaint
Popeyes Louisiana Kitchen - Complaint
It was a lot to type again so I sent screenshots hope it was ok but the manger needs more training I cant believe he does this over and over again this is not his first time mistreating me and he closed the window on me after I was trying to explain to him what the female manager told him before and he went to get another manager I guess to talk to me but it made me feel intimidated
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User's recommendation: Don’t go through the drive thru

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Rhoda A Piw

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 Verified Buyer | map-marker Winter Haven, Florida
#5111572 
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Food / Customer Service

1.3
Popeyes Louisiana Kitchen - Food / Customer Service
Food/Customer Service was terrible! Your customer ask a question and you have attitude for one, then give answer and do not give what you sign or you said. $60 for chicken for dinner and this is the results!
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Loss:
$60
Pros:
  • Food is good when you have it
Cons:
  • Not taking care of your customers

Preferred solution: The food I ordered and the service I except to receive!

User's recommendation: Go somewhere else!

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Juanmiguel Xht

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 Verified Buyer | map-marker Dallas, Texas
#5107184 
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Senior citzen discount

2.9