Popeyes Louisiana Kitchen
Reviews and Complaints

I frequent Popeyes at least 3/4 times a week. Cashier unprofessional, nasty, and disrespectful After asking for special sauce, I was told I could not have any because I didnt buy tender, I said Ms I just spent $34.00 and I cant get 2 sauces and she said no Im not going to loose my job for you, she still never said I had to pay for them so I said thats fine but when I said ok just give me hot sauce the employee threw the item and after looking in the bag it was grape jelly and honey no hot sauce, when asked to speak with. a Manager so that I could make my complaint about my service received by the employee I was told no manager on duty and the rest of the young females became ignorant! So I think its best for my family to go else where because this seems to be a pattern for Popeyes employees Ive witnessed employees fight among themselves and customers are not being served. I as well as other customer just left and went else where!! Its always the same type of staff in all your entities at least 90%

A recent order was messed up so returned back to the store a week or so later since I live in Bennington. I spoke with a manager whom said to give his name and I'd be in the book. I returned that day with my wife and we proceeded to explain the issue. The manager stated she was District Manager and the manger we spoke to he is no longer here. Long story short pull the camera!! The manager threw the food at my wife she jumped through the window VERY irrate and screaming because I said she forgot the shrimp. She went on to say we do not sell Shrimp like that!! My wife replied you forgot the shrimp we paid for because you were out of butterfly shrimp and threw the shrimp at my wife saying get your *** out of here!!!

I have visited 3 Popeyes stores 1 in East Fort Worth Texas off Eastchase Parkway and 2 in Arlington Tx. One tonight 4/27/2022 on SE Green Oaks and the other one was last month on W. Pioneer Arlington. The individuals who work at all 3 stores are were very immature and unprofessional! If your store closes at 10 or 11 pm but the consumer arrives to the store before then have the balls to come to the window or over the intercom and say we are closed or we do not have any food to serve. Do not wave me off or run and hide laughing at me. I paid for food on my mobile app and the funds were taken out my account at 10:40 ish but you already closed. I am sick of being treated the same way at all 3 different Popeyes in this area I would like to speak to the regional manager and owners for each of these stores. I have a video for one of my experiences.