Unclaimed
Popeyes Louisiana Kitchen
Reviews and Complaints
240K
CLAIMED LOSSES
5K
TOTAL REVIEWS
250K
PAGE VIEWS
19
ISSUES RESOLVED
Popeyes Louisiana Kitchen Reviews
New Reviewer
Out of all fried chicken for 25 min at lunchtime
From approx 12:45pm-1:15pm February 28, prime lunch hour, had NO FRIED CHICKEN (Bone-In), either spicy or mild, available for sale. There was no urgency. Cook allowed first batch to completely sell out before even beginning to flour and drop a next batch. There was a line of cars about 9 snaked around building for drive thru. People were told 25 minutes wait. No manager evident. This place is usually a *** show, but come on!
1 comment
ID
Location
North Franklin, Maine
Preferred solution
Let the company propose a solution
New Reviewer
The worse Popeyes Ever
Ever Time I go to this Popeyes its A Issue,My Chicken was BURNED they didnt have Any spicy chicken they didnt have ANY Honey Ir Any kinda Ranch at All,Workers are RUDE,This Popeyes Needs to be CLOSED DOWN PERMANENTLY
User's recommendation: Don’t go there.
ID
Location
Cincinnati, Ohio
Preferred solution
Full refund and some Decent Chicken for once,I’ve worked in Food Services and Popeyes is not acceptable…
New Reviewer
We have been supporters of Popeyes since we lived in New Jersey many moons ago. Tonight (2/26) we went to the University- Charlotte NC location to pick up an order we had placed online. To our dismay the chicken taste as though it was sitting and refried. Honestly...
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ID
Location
Charlotte, North Carolina
Loss
$19
Lack of getting W-2
I feel like Im getting the runaround about getting my sons W2 This should not be happening at all. His name is Bryan Alan Bennett and worked at Popeyes on Commercial Way in Spring Hill last year. I dont understand what the problem is!
ID
Location
Spring Hill, Florida
New Reviewer
I am a former employee who never got paid
Our pay day is Thursday I haven't received my payment I am still employed with popeyes I would like to know why I am not being paid
ID
Location
Springfield, Ohio
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNever made good gor my order
They called but never made good for all the food they didn't give me. They told me to watch my email never nothing.
User's recommendation: Make sure you double check your order you will never get someone to answer the phone ill never ger anyone to answer phone.
ID
Location
Romulus, Michigan
Pros
- Love popeyes
Cons
- Incorrect orders
Loss
$26
Preferred solution
Full refund
Something was in my Mac cheese
I callled and spoke with a shift manager but when I returned the food didnt redo my order talked nasty to me want spend my money there anymore. Some people dont need to work with the public.I dont know what was wrong with the young lady but Im praying for her no customer service at all
User's recommendation: Communication.
ID
Location
Smyrna, Georgia
New Reviewer
Bad service
Small fries and they charge for large service terrible complaints seriously about your service its sad
User's recommendation: Don’t go bad lack of common sense.
ID
Location
Riverview, Florida
Cons
- Unprofessional management
Preferred solution
Deliver product or service ordered
New Reviewer
Bad customer service experience
I ordered after waiting for a while in line. I arrived to the pickup window and wanted to amend my order. They would not change it. The manager stated I had to go around and get back in line because she would have to re-ring my order, and refused to do anything else. The line was around the building. This is terrible customer service!!
User's recommendation: Avoid this restaurant.
ID
Location
Longview, Texas
Preferred solution
Let the company propose a solution
New Reviewer
To whom it concerns, please refund $6.58, to me, account my order was not completed. I recently (1/26/22)visited a Popeyes Louisiana Kitchen located at, 725 11th Ct W Birmingham, Alabama 35204, store # 2456. - [ ] At approximately 8:20ct, I entered the drive-thru, and,...
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ID
Location
Birmingham, Alabama
Pros
- Good product
Cons
- Poor service rude manager
Loss
$6
Preferred solution
Full refund
New Reviewer
I keep calling 1-87*-***-**** about my incomplete order. They keep telling me someone will call back about my issue. I just want my refund.
I called 1-87*-***-**** on 4 Feb 2022 about my incomplete order. They keep telling me someone will call back about my issue. I called again on 14 Feb 22. I was told the exact same thing AGAIN!! I just want my refund.
ID
Location
Forest Heights, Maryland
Cons
- Not getting complete order
- Bad attitude
Loss
$10
Preferred solution
Full refund
Follow up on consumer complaint
No one has returned my call or responded to my initial request regarding the safety and mental well being of the employee which was my main concern prior to My issue with the store saying they had no more chicken. Still waiting
ID
Location
Buffalo Grove, Illinois
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerWe ordered a dinner and it was inedible
We ordered a dinner through ubereats. We received it promptly but the food was disgusting we could not even eat it we had to throw it away. The chicken was rock hard and gross and so are the biscuits. Tasted like it was made a few days before don't go there
ID
Location
Yakima, Washington
Pros
- Fast service
Cons
- Food
Loss
$25
Preferred solution
Full refund
Messed up order a
Still hasn't been resolved. This has been going on for over a month. Employee and Human Resources are extremely rude and talk down to you. I purchased a Family Size Chicken box dinner. Paid extra for all white meat. Received mixed chicken. As of today February, 7,2022 still waiting for correction. Smh
ID
Location
Fayetteville, North Carolina
New Reviewer
Paycheck not available on time
I haven't received my paycheck and in my last paycheck I found I was underpaid considering my starting wage of $15.75 per hour. My manager constantly forgets to put me on the schedule and I feel unappreciated and not valued at work. Nome of my managers listen except the ones from Calgary. I work in the victoria Tuscany team
ID
Location
Victoria, British Columbia
Pros
- I like the food
Cons
- Management doesnt listen
- Management and the employees
- Not being paid for time working
Loss
$767
Preferred solution
My paycheck
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Popeyes Louisiana Kitchen
If you cannot wait that patiently for your food then eat at home. If they did have the chicken ready for you, you would be complaining about how stale and cold it is.