We purchased chicken sandwiches and they were terrible I can't even say that it was chicken

1.0
Popeyes Louisiana Kitchen - We purchased chicken sandwiches and they were terrible I can't even say that it was chicken
The chicken looked like a dead rat. I will never go there again. This place needs to have a inspector to go in it's so terrible

User's recommendation: Do not purchase anything from this store on Buckeye.

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#3551465 Review #3551465 is a subjective opinion of poster.
Location
Garfield Heights, Ohio
New Reviewer

Your Andersons general manager is very disrespectful she should not work be working for this company you guys need to fire her and find someone your company is getting destroyed she spit on my car was

1.0
Anderson California Popeyes general manager staff member is very disrespectful she spit on my car I am not happy

User's recommendation: Fire your general manager and get staff members with respect.

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#3545672 Review #3545672 is a subjective opinion of poster.
Location
Carmichael, California
Loss
$10
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

I’m a employee thats been treated unfair & hasn't gotten payed

Popeyes Louisiana Kitchen - I’m a employee thats been treated unfair & hasn't gotten payed
Popeyes Louisiana Kitchen - I’m a employee thats been treated unfair & hasn't gotten payed
Popeyes Louisiana Kitchen - I’m a employee thats been treated unfair & hasn't gotten payed
Ive been calling both managers for the last week which is my fifth week working there & theyve been ignoring me 1 of them blocked me & their neglecting to pay me my funds & i didnt even receive a check stub for the lil 280 they did give me

User's recommendation: Don’t work there very unprofessional.

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#3538484 Review #3538484 is a subjective opinion of poster.
Location
Rockford, Illinois
Pros
  • Staying away will save you a headache
Cons
  • Bad quality bad accuratecy
Loss
$2000
Preferred solution
To get my funds & they can just release me because that’s highly unprofessional
New Reviewer

Call me 985-314-****

1.0
I just ordered a three piece from the Popeyes in Luling Two brass in the leg mile mashed potatoes I get home I have a leg to thighs hot no mashed potatoes I am very pissed I fed it to the dog
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#3533457 Review #3533457 is a subjective opinion of poster.
Location
Boutte, Louisiana

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Verified Reviewer New Reviewer

Bad old food served

1.0
Spoiled and bad no good food burned Biscuit and poor service bad customer service and just not good was disappointed

User's recommendation: Do not eat there at all.

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#3524226 Review #3524226 is a subjective opinion of poster.
Location
San Antonio, Texas
New Reviewer

Very bad customer service!

Popeyes Louisiana Kitchen - Very bad customer service!
Original review updated by user Apr 28, 2022
I have visited 3 Popeyes stores 1 in East Fort Worth Texas off Eastchase Parkway and 2 in Arlington Tx. One tonight 4/27/2022 on SE Green Oaks and the other one was last month on W. Pioneer Arlington. The individuals who work at all 3 stores are were very immature and...
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1 comment
#2174707

1. Go earlier 2.

If you have to ask for an apology, why bother because it won't be sincere 3. Consider if you really want to eat food that such juvenile, immature people have prepared

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#3522122 Review #3522122 is a subjective opinion of poster.
Location
Arlington, Texas
Loss
$5
Preferred solution
Apology

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Verified Reviewer New Reviewer

Closing early

Monroe Michigan. No one was in line. Employee said that they were closed at 6:00. The racks were full of chicken I ask what are you going to do with all that chicken throw it away and he said yes.

User's recommendation: Contact main office.

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#3521504 Review #3521504 is a subjective opinion of poster.
Location
Columbus, Ohio
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

Inquiring about $10 credit I can't use

I tried to use my $10 credit that you gave me. When I placed my order with your employee on line it changed my credit card and didn't apply my $10 credit. You have to give me my $11.97 charge BACK and my $10 credit also I didn't get my 300 point the same day when I purchased a fish sandwich. HELP me PLEASE.

User's recommendation: Don't use a credit card at Popeyes.

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#3521092 Review #3521092 is a subjective opinion of poster.
Location
Oakhurst, New Jersey
Cons
  • Always a problem when i use a credit card
Loss
$12
Preferred solution
Full refund
New Reviewer

Unsatisfactory customer service

Popeyes Louisiana Kitchen - Unsatisfactory customer service
Original review updated by user Apr 25, 2022
I frequent Popeyes at least 3/4 times a week. Cashier unprofessional, nasty, and disrespectful After asking for special sauce, I was told I could not have any because I didnt buy tender, I said Ms I just spent $34.00 and I cant get 2 sauces and she said no Im not going...
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2 comments
#2218915

You get more flies with honey than with vinegar.

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#3515465 Review #3515465 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Preferred solution
Let the company propose a solution

5 times gone to same place horrible

It's been a week no one has reached out to discuss the issues that clearly are still happening. Read the reviews we all say the same thing. I drive by then every day on my way home. No lines no customers Humm. Yet 1/2 a block away at zaksbys line in drive thru wrapped around the building.
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#3508058 Review #3508058 is a subjective opinion of poster.
Location
Phenix City, Alabama

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Verified Reviewer New Reviewer

Return a call miss,

4.1
Had a order that was not wort buying Butterfly Shrimp was hard & small like extra small shrimp & tenders was hard mostly crust I buy from Popeyes so I know how the food is cooked but 1st time buying shrimp

User's recommendation: You might have better luck depends on time.

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#3499954 Review #3499954 is a subjective opinion of poster.
Location
Lancaster, Texas
New Reviewer

To make a complaint about a chicken dinner that I got from Merrivillle ind

The food was old and I got sick deaf Lee sick from it it took 25 minutes with three cars in line to get to the window once I got to the window she told me that she was the only one working the whole store I hesitated to except the order but I did anyways and it was unfortunate because I got awful sick this is really Im fortunate but I have been at this Popeyes before and they definitely have a problem there I dont know what else to do here I feel like getting a lawyer

User's recommendation: Don’t eat it Popeyes in Merriville.

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#3499078 Review #3499078 is a subjective opinion of poster.
Location
Redkey, Indiana
Cons
  • Overwhelmed staff
  • I was told another 11 minute wait after the 15 in drive thru
  • Lack of good customer relations
Loss
$10
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

I made my order it was $66.00 and i never even got the fiof

1.0
My order was placed but i didnt receive it and still Don't have my refund what the *** $$$$$$$$!!$%%%%##%::&&**;:#!$$@$!!#:;;&\_&;/%/\\\%\***\::#!!#;&&&;:%#!:;&:!!!!#
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#3486237 Review #3486237 is a subjective opinion of poster.
Location
Greenwood Village, Colorado
New Reviewer

Arguing and not helpful

2.1
Popeyes Louisiana Kitchen - Arguing and not helpful
Update by user Apr 13, 2022

I parked, walked in, waited, waited, waited. A full staff and no one recognized me or said hello.

No took my order, finally the manager came over and told me it was drive thru only….no signs anywhere letting customers know that fact.

Door was open, no signs, no said anything about drive thru only, rude staff. Manager told me drive thru only, got my order wrong, and punished me for her incompetence!

Original review posted by user Apr 13, 2022
Ordered 8 piece. And I was told I ordered a 3 piece. Waited because of their screw up. I dont think they spicy ready. Its was an excuse. Arguing with me about what I ordered. Unfriendly staff. After talking my money and order didnt tell me about the 10 piece offer they going for the same price. Blatant disregard for customer satisfaction. Told to pull up and wait because I ordered a 3 piece. She made the mistake.

User's recommendation: Don’t visit this Popeyes manager can’t hear and is rude.

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#3484089 Review #3484089 is a subjective opinion of poster.
Location
Warner Robins, Georgia
Pros
  • When i left
Cons
  • Customer service and wait time
  • Management response is disappointing
  • Order fulfillment
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

My order

1.2
I ordered from store 11247 and spent a good amount of money only for them not to give me the correct order. And its been over a week now and i haven't received my full refund. Im not happy about this.
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#3484044 Review #3484044 is a subjective opinion of poster.
Loss
$100
Preferred solution
Full refund