New Reviewer

Out of all fried chicken for 25 min at lunchtime

From approx 12:45pm-1:15pm February 28, prime lunch hour, had NO FRIED CHICKEN (Bone-In), either spicy or mild, available for sale. There was no urgency. Cook allowed first batch to completely sell out before even beginning to flour and drop a next batch. There was a line of cars about 9 snaked around building for drive thru. People were told 25 minutes wait. No manager evident. This place is usually a *** show, but come on!
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1 comment
#2143871

If you cannot wait that patiently for your food then eat at home. If they did have the chicken ready for you, you would be complaining about how stale and cold it is.

ID
#3377986 Review #3377986 is a subjective opinion of poster.
Location
North Franklin, Maine
Preferred solution
Let the company propose a solution
New Reviewer

The worse Popeyes Ever

Popeyes Louisiana Kitchen - The worse Popeyes Ever
Popeyes Louisiana Kitchen - The worse Popeyes Ever
Popeyes Louisiana Kitchen - The worse Popeyes Ever
Ever Time I go to this Popeyes its A Issue,My Chicken was BURNED they didnt have Any spicy chicken they didnt have ANY Honey Ir Any kinda Ranch at All,Workers are RUDE,This Popeyes Needs to be CLOSED DOWN PERMANENTLY

User's recommendation: Don’t go there.

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ID
#3373128 Review #3373128 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Preferred solution
Full refund and some Decent Chicken for once,I’ve worked in Food Services and Popeyes is not acceptable…
New Reviewer
We have been supporters of Popeyes since we lived in New Jersey many moons ago. Tonight (2/26) we went to the University- Charlotte NC location to pick up an order we had placed online. To our dismay the chicken taste as though it was sitting and refried. Honestly...
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ID
#3366573 Review #3366573 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Loss
$19

Lack of getting W-2

I feel like Im getting the runaround about getting my sons W2 This should not be happening at all. His name is Bryan Alan Bennett and worked at Popeyes on Commercial Way in Spring Hill last year. I dont understand what the problem is!
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ID
#3363409 Review #3363409 is a subjective opinion of poster.
Location
Spring Hill, Florida
New Reviewer

I am a former employee who never got paid

Our pay day is Thursday I haven't received my payment I am still employed with popeyes I would like to know why I am not being paid
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ID
#3362558 Review #3362558 is a subjective opinion of poster.
Location
Springfield, Ohio

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Verified Reviewer
New Reviewer

Never made good gor my order

They called but never made good for all the food they didn't give me. They told me to watch my email never nothing.

User's recommendation: Make sure you double check your order you will never get someone to answer the phone ill never ger anyone to answer phone.

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ID
#3356672 Review #3356672 is a subjective opinion of poster.
Location
Romulus, Michigan
Pros
  • Love popeyes
Cons
  • Incorrect orders
Loss
$26
Preferred solution
Full refund

Something was in my Mac cheese

I callled and spoke with a shift manager but when I returned the food didnt redo my order talked nasty to me want spend my money there anymore. Some people dont need to work with the public.I dont know what was wrong with the young lady but Im praying for her no customer service at all

User's recommendation: Communication.

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ID
#3355716 Review #3355716 is a subjective opinion of poster.
Location
Smyrna, Georgia
New Reviewer

Bad service

Popeyes Louisiana Kitchen - Bad service
Small fries and they charge for large service terrible complaints seriously about your service its sad

User's recommendation: Don’t go bad lack of common sense.

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ID
#3350146 Review #3350146 is a subjective opinion of poster.
Location
Riverview, Florida
Cons
  • Unprofessional management
Preferred solution
Deliver product or service ordered
New Reviewer

Bad customer service experience

I ordered after waiting for a while in line. I arrived to the pickup window and wanted to amend my order. They would not change it. The manager stated I had to go around and get back in line because she would have to re-ring my order, and refused to do anything else. The line was around the building. This is terrible customer service!!

User's recommendation: Avoid this restaurant.

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ID
#3347493 Review #3347493 is a subjective opinion of poster.
Location
Longview, Texas
Preferred solution
Let the company propose a solution
New Reviewer
To whom it concerns, please refund $6.58, to me, account my order was not completed. I recently (1/26/22)visited a Popeyes Louisiana Kitchen located at, 725 11th Ct W Birmingham, Alabama 35204, store # 2456. - [ ] At approximately 8:20ct, I entered the drive-thru, and,...
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ID
#3347149 Review #3347149 is a subjective opinion of poster.
Location
Birmingham, Alabama
Pros
  • Good product
Cons
  • Poor service rude manager
Loss
$6
Preferred solution
Full refund
New Reviewer

I keep calling 1-87*-***-**** about my incomplete order. They keep telling me someone will call back about my issue. I just want my refund.

Popeyes Louisiana Kitchen - I keep calling 1-87*-***-**** about my incomplete order. They keep telling me someone will call back about my issue. I just want my refund.
I called 1-87*-***-**** on 4 Feb 2022 about my incomplete order. They keep telling me someone will call back about my issue. I called again on 14 Feb 22. I was told the exact same thing AGAIN!! I just want my refund.
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ID
#3339522 Review #3339522 is a subjective opinion of poster.
Location
Forest Heights, Maryland
Cons
  • Not getting complete order
  • Bad attitude
Loss
$10
Preferred solution
Full refund

Follow up on consumer complaint

No one has returned my call or responded to my initial request regarding the safety and mental well being of the employee which was my main concern prior to My issue with the store saying they had no more chicken. Still waiting
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ID
#3325451 Review #3325451 is a subjective opinion of poster.
Location
Buffalo Grove, Illinois

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Verified Reviewer
New Reviewer

We ordered a dinner and it was inedible

We ordered a dinner through ubereats. We received it promptly but the food was disgusting we could not even eat it we had to throw it away. The chicken was rock hard and gross and so are the biscuits. Tasted like it was made a few days before don't go there
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ID
#3325055 Review #3325055 is a subjective opinion of poster.
Location
Yakima, Washington
Pros
  • Fast service
Cons
  • Food
Loss
$25
Preferred solution
Full refund

Messed up order a

Still hasn't been resolved. This has been going on for over a month. Employee and Human Resources are extremely rude and talk down to you. I purchased a Family Size Chicken box dinner. Paid extra for all white meat. Received mixed chicken. As of today February, 7,2022 still waiting for correction. Smh
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ID
#3321930 Review #3321930 is a subjective opinion of poster.
Location
Fayetteville, North Carolina
New Reviewer

Paycheck not available on time

I haven't received my paycheck and in my last paycheck I found I was underpaid considering my starting wage of $15.75 per hour. My manager constantly forgets to put me on the schedule and I feel unappreciated and not valued at work. Nome of my managers listen except the ones from Calgary. I work in the victoria Tuscany team
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ID
#3314630 Review #3314630 is a subjective opinion of poster.
Location
Victoria, British Columbia
Pros
  • I like the food
Cons
  • Management doesnt listen
  • Management and the employees
  • Not being paid for time working
Loss
$767
Preferred solution
My paycheck