Popeyes Louisiana Kitchen
Reviews and Complaints
General question
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Tempe, ArizonaComplaint
Terrible customer service .. did an online order and went thru drive thru to pick.
Employee told me its not ready pull to front and wait. Waited 20 minutes went in .. nobody came to front counter to help. Went to car again waited another 20minutes then went in..
employee said I got you.. Gave me an order that wasnt mine.. I ordered 65.00 dollars worth of food.. I told her this is not my order..
she said sorry we just opened we cant do orders this big.. they opened at 10 am its now 11:15 am .. I said give me my money back.. Im not waiting any longer.
She said she cant because its an online order. I said then make my order.. its now 50 minutes since I ordered. She said they dont have Mac and cheese at this location.then why is it on your menu!
She gave me mashed potatoes instead not even filled up and coleslaw half full .. I was feeding 15 people with this order.. employee tossed the bag of food on counter to me..
worst food and customer service Ive ever experienced!!! I want my money back!!
- Worst customer service ever
Preferred solution: Full refund
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder
- To can dinner
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer*** service
- Too many to list
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mississauga, OntarioTrying to contact by emeil
Terrible service
User's recommendation: Don't go to the Popeyes located in princess anne md they have the worst service
Don’t know
- No pros at all
- Never have products boxes spoons cups no change no money in the store
Preferred solution: I need verification of my beginning and ending of employment with Popeyes
User's recommendation: Just answer the phone so you can solve the customers problem I need verification of my employment and my ending date
Employee altercation
I was told someone would be in contact the next day but never heard a word
General Manager Kevin refused me service due to an extended amount of time it took to access my mobile app code
Service at popeyes
User's recommendation: Don’t go
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Beaumont, TexasBad food
User's recommendation: Don't eat at the location on Phelan in Beaumont
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Indianapolis, Indiana*** poor service
- Have good food
- Bad service n very rude employees
Preferred solution: Full refund
User's recommendation: Don’t come here along as these people are still employed
Drunk or on drugs management
Complaint
ComplaintComplain
User's recommendation: Make sure you check your bags before you drive away from window....most likely than not it's gonna be wrong
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