Anonymous

Terrible chicken

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went to popeys in waterloo, iowa. and the chicken fingers were so dried out, i could barely eat them. got two meals and it cost me 25 dollars for some chicken that wasnt good enough to even feed to my dog.
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Reason of review:
Bad quality
Anonymous

Lack of prepared chicken..

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On numerous occasions the latest being today in th vicinity of 4pm when ordering wings I have had to wait while the wings are cooked. Personnel in management didn't seem to care at all! I can see this happening once in a while but this is poor planning and is frequent!!!!
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Reason of review:
Poor customer service
Rehaan Yne

Mean employees nasty work uniforms birnt food

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Whole ordering the crew was real mean having attitudes dirty hats n shirts old food been sitting under the light not having food like chicken strips no honey no sauce
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Reason of review:
Poor customer service
Ashante Ufx

Popeyes Louisiana Kitchen - Customer Care Review

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Popeyes Louisiana Kitchen - Customer Care Review
Updated by user May 13, 2017

B.S.

I don't understand why I have to use 30 words or more....B.S. is B.S.

why? If the incline is blocked, move the block....

if that really too much to ask? For real?

Original review May 06, 2017
I can't get in... the shifty supervisor can't do anything because she can't lift out and move it. What do I want her to do ? Really? I'm gonna call the ADA on Monday morning.... good luck Albany Avenue Hartford Ct. 06112
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Reason of review:
Poor customer service
Hannah Xwc

Operator disconnected

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Walked into store met with a foul odor.
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Reason of review:
Bad quality
Mylena Vtv

Raw Food

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Popeyes Louisiana Kitchen - Raw Food
I ordered dinner for my family and got home my chicken was raw.. we eat here atleast 4 days out of the week and neber had issues till this time. I called back and asked for a manager that i had a complaint. The gentleman advised he could handle the issue. His name was Darryl. I told him what happened and he advised that it would be replaced and apologized for the dinner. I said ok and said ill come by tomorrow and we will eat sandwiches tonight. He said ok. So the next day we pulled in and waa advised by a cashier that your dining room was closed to go through drive through. We did and we advised the dt cashier about it ..tbey asked us 101 questions about it i had my reciept and drobe to the window. The females were rude. And VERY unprofessional. She was on the phone with the GM and said that she wouldnt replace it. I would have to come and see her the next day at thos point im like give her my number so she can call me now. She said he wasnt a manager he was a cook. Thats not my problem as i told her i am a consumer and came to get what i was told i could. They were rude and very ghetto i said what do i do for dinner for my kids she said i dont care but i am not replacing it. I have never been so disrespected in my life. Being a professional myself i will admit this is awful customer service and not POPEYE'S promise. I ahve been a loyal customer for years ,even when we have events at work i always order the food from here but never from this store. NEVER. I have added a photo of my reciept and look forward to hearimg from your establishment.
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Reason of review:
Return, Exchange or Cancellation Policy
Dymon Qsj

Poor customer service

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I came into the store after leaving church to get something to eat before going to another church service. Employee named Biandra, was very rude, and unprofessional. Served me cold french fries and when I asked for fresh fries, had to wait 15 minutes. The restaurant was very dirty, the kitchen, dining area, as well as restroom. I then asked if she was new because she gave me a thigh instead of a breast. I explained to her that the breast has the ribbed bone down the back side of it. Once the fries came up, I asked if I could get them before they get cold and her response waa why are these church people so rude. I then asked her for her name. This is store #2295.
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Reason of review:
Poor customer service
Tresia Shl

Dirty restaurant, staff not washing hands before handling food, picked up open boxes from dirty floor and put food in them.

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On April 29, 2017 at approximately 4:00pm, I went to the Popeye's fried chicken located at 10330 East freeway (off HWY 146) in Baytown, Texas. When I parked in the parking lot, I saw a black male leaning on the front window smoking a cigarette and with a dirty apron on. When I went inside, he followed me and took my order. Then I watched as he put my meal in a to go box without washing his hands prior to handling the food. While waiting, I saw a white male drop several to go boxes on the floor which was filthy. The box lids were open. He left them on the floor for a minute and when he finally picked them up, he did not clean them. He just put them with the other boxes. After I received my food, I looked at the empty dining area and saw that the floor were dirty and it appeared as though no one had cleaned the dining area at all during the day. This is the second time I've seen this at this particular location. I really love Popeye's chicken but refuse to ever eat there again. It is an unsanitary place and should be investigated. I am not usually one to complain. I always try to see the best in people but it was obvious that they did not care about cleanliness or their customers. This was my last time going to that store.
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Loss:
$10
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Simran Uzi

Popeyes Louisiana Kitchen Chicken Review

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Charged a lot for wrong order twice
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Reason of review:
Problems with payment
Barbie Okb

Popeyes Louisiana Kitchen Combo Meal Review

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I ordered an 8 piece and i got 4 very small pieces that looked like drummettes. I am very disappointed in the service i received. I called the manager Nancy and she said the company gives those pieces to serve. Very disatisfied. It was not wirtg $14.00.
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Reason of review:
Not as described/ advertised
Anonymous

Popeyes Louisiana Kitchen - Chicken Review

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The location store #2508 in St Louis Mo is pathetic. I have given them numerous chances because I used to love your food. The location is not clean the employees are lazy and rude. Tonight was the final straw. Nobody in line when I entered and placed my order. I asked for the butterfly shrimp and was told they were out. I then ordered chicken which was already made. Amazingly the person who came in after me ordered the shrimp I was told they did not have and was served shrimp immediately. Rather than complain I decided to see how long my order would take and if they would tell me they found some shrimp. Instead I waited 20 minutes to get cold chicken with no utensils or napkins and not so much as a thank you. I am done with Popeyes and will tell everyone I know about my experience with this horrible franchise. I doubt I ever eat at another location as this has happened too many times. I don't spend my hard earned money to be treated like *** only to get old cold chicken with a bad attitude.
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Reason of review:
Bad quality
Conlan Prc

Popeyes Louisiana Kitchen Cashier Review

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I was treated very rudely and food was not proper.
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Reason of review:
Poor customer service
Anonymous

Tackle Box Review

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I ordered the $5 tackle box (shrimp) and cold, stale shrimp.
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Allean Rfw

Popeyes Louisiana Kitchen - Combo Meal Review

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Popeyes Louisiana Kitchen - Combo Meal Review
No side orders, the food wasnt cooked well enough you could still taste the batter on the shrimp. I ordered from the popeyes at 2595 nottingham way hamilton nj 08619. This is not the first time this had happen I called to explain and was laughed at.
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Reason of review:
Bad quality
Anonymous

Popeyes Louisiana Kitchen Cashier Review

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Cashier did not know menu. Ordered fantail shrimp got something else, chicken strips *** size wrong sides. Terrible place to eat. Mesa az
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Reason of review:
Order processing issue
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