New Reviewer

The service is horrible & all wrong

Made a order for a chicken sandwich no pickles & a large Doctor paper did not get my drink & there was pickles on my sandwich

User's recommendation: The man behind the counter was a smart *** & said it was my fault I was in the drive through.

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ID
#3641514 Review #3641514 is a subjective opinion of poster.
Location
Riverview, Florida
Preferred solution
Let the company propose a solution

Online order lost

Popeyes Louisiana Kitchen - Online order lost
Online order was paid for and lost. Upon arrival, I entered the store and was immediately instructed to go to the drive thru to receive order. After waiting in the line and being asked to wait, the drive thru operator stated she could not find my order, so I offered to...
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ID
#3632592 Review #3632592 is a subjective opinion of poster.
Location
San Antonio, Texas

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Verified Reviewer
New Reviewer

People saying I use y'all account

They tried to tell me that they Didn't have any food And if that's the case why are you guys in business? This supposed a fast food business

User's recommendation: Do not ever go here The employees are rude Don't want to work and try to tell me that they don't have any food And this is a fast food business.

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ID
#3631101 Review #3631101 is a subjective opinion of poster.
Location
Phoenix, Arizona
Cons
  • Rudeness of staff
  • Customer service was awful
  • No food
Preferred solution
Let the company propose a solution
New Reviewer

Employee coughed while taking order and store operating without soda at all wrong order givin

Untrained employees coughing in speaker while ordering food No soda in store what so ever not being served after being told by Mr Dennis that my food would be comped waiting in line drive thru to get the order ordering 2 dark pieces this store is a complete mess.The Hispanic employee with the glasses needs to be retrained its just sad

User's recommendation: BETTER TRAINING THESE KIDS THINK CUSTOMER SERVICE IS A JOKE.

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1 comment
#2189211

I want them to know that that is the only close Popeyes in miles why should I drive that far to get rude Customer service and wrong order and the worse part to have have my order coughed while my order is being taken not to mention no soda in the store and the worse experience at a popeyes I have ever had.

ID
#3623566 Review #3623566 is a subjective opinion of poster.
Location
Kansas City, Kansas

Rude employees and rude managers

Hi my name is Elizabeth Ponder-Murphy and I use a website today called uber eats to order food from popeyes in Fort Myers Florida on palm beach blvd and the employees and manager was very rude to the uber driver because of mistake they did they gave my food to wrong...
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ID
#3620941 Review #3620941 is a subjective opinion of poster.
Location
Tampa, Florida
Pros
  • Service and food
Cons
  • Service and attitude of the empioyee
  • Bad experience all the way around
New Reviewer

Terrible customer service and food