Ladaisha W

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 Verified Reviewer | map-marker Lafayette, Louisiana
#2358214 
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Poor service and poor management

2.6
The Popeyes Chicken on Willow Street in Lafayette, La has very in compassionate management and staff as well. I let them knew I had two coupons for an order, which I totally understand Popeyes Chicken policy about having one coupon per visit. I informed them that I could call on the phone because my mom has thyroid cancer and isn't able to get out to do her own coupon. They then told me hold on let me check with my manager...They told me they were sorry that's policy.... OMG everything about that situation wasn't ok. Then when the manager followed up with me she informed me she wasn't there. So what shift manager is responsible for the could have been overridden policy due to the particular circumstances. I was offered a free 2pc for the inconvenience SMH... How about this location will never get my money nor service ever again Angry. To say I am a former employee of the franchise I would never have thought that these types of people are employees at this franchise very poor manager skills as well as customer service.
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Pros:
  • Chicken
  • You have all kinds of different meals that i enjoy
Cons:
  • Service
  • Rude customer service people
  • Service-attitude-performance - ability to serve

Preferred solution: Will discuss in a corporate call

User's recommendation: Do not go to this ghetto location

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5 comments
#1969146

Hey Laquishiadishanana. One coupon per person per order! Are you stupid?

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0 0
#1969237
@PissedConsumer1969146

KMSL not stupid enough to settle in a career at a chicken joint ... But carry on... They say I'm the stupid one

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0 0
#1969242
@PissedConsumer1969146

Before showing your pure ignorance, do me a favor and grasp the meaning of compression . Obviously life failed you in that department. Please re read the above comment (my original comment !!!!!!!!!!!

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0 0
#1983745
@Girtha Yjl

Compression??? LMAO! FAIL!

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#1969266
@PissedConsumer1969146

*Comprehension

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Anonymous
#2323743 
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Compaint

2.9
I am so upset about how our neighbors and I are treated by the employees at or area store .it used to be so pleasant but now we can figure out what's up lI ordered 3 chicken Brest sandwiches one was and looked and was a regular breast LOL the others were full of just pieces of breading and a small pieces not sure what pieces they were I called the manager to my shock she was very nasty she told me they only cook what comes from in the bags I explained that I was not satisfied and would like to exchange for better sandwiches she advises me to go online and complain. What kind of service is this . She lost me and my neighbors as costumers
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Pros:
  • Good food
Cons:
  • Management and the employees
  • Good food at times

User's recommendation: Please don’t go here u will not be treated well

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Krystalynn Jrg
map-marker Jacksonville, Florida
#2278454 
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Complaint

3.2
I pulled up to drive thru and a group of employees was standing outside one male said we are closed i went next door to get food and pass back by there was a line of cars in the drive thru i turned around came back to drive thru they were serving c
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Pros:
  • I have always had problems with this location
Cons:
  • Was disrespectful toward me

Preferred solution: Discipline

User's recommendation: Discipline

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Krystalynn Jrg
#2274635 
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Complaint

3.3
Jacksonville Fl Dunn Ave Popeyes Group of employees standing outside when I pulled up to drive thru a male in the crowd of about 4 or 5 employees told me Popeye was closed I left and went next door and purchase some food when I past back by Popeyes there were cars in the drive thru I turned around sure enough Popeyes was open why would he lie and the others did not say a word
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Preferred solution: supervisor deal with staff

User's recommendation: The chicken is good but the service is horrible

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Kaliya A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Milwaukee, Wisconsin
#2215987 
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I did not receive payment for hours worked

3.0
I have not been paid yet from them and Ive been working there for almost 2 months now &;;;;;;;;;;;;;;;;; no manager has gotten back to me which led to my mother going up there and now I have to wait til all other employees get paid to receive my money Ive been waiting on
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Loss:
$400
Pros:
  • Good tasting chicken sandwich
  • Clean store
Cons:
  • Rude staff and the terrible food
  • Need more cooks

Preferred solution: Full refund

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Rachel H Eml
map-marker Midvale, Utah
#2212753 
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I need to speak with the district manager of Popeyes in Midvale Utah