This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaining about a location

Long wait 1hour wait in drive thru, only 1 employee was working while other play around
View full review
ID
#1890429 Review #1890429 is a subjective opinion of poster.
Location
Orlando, Florida

Unprofessionalism of a manager

Popeyes Louisiana Kitchen - Unprofessionalism of a manager
Kendra was very unprofessional and used profound language toward me as if she wanted to fight as she lied to james about my hours

User's recommendation: Work somewhere else until a new gm is promoted.

View full review
ID
#1888965 Review #1888965 is a subjective opinion of poster.
Location
Warren, Michigan
New Reviewer

Order not correct

2 sides missing from order. Also they said they were out of soda???? I don't drink tea so the drinks will be thrown away. Waste of $30!
View full review
ID
#1888756 Review #1888756 is a subjective opinion of poster.
Location
Fort Myers, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Horrible Service

Was given the wrong order when I asked about my order everyone was brain dead they couldnt even understand what I ordered and it was black and white on the receipt

User's recommendation: Don’t go to the Livonia Mi location.

View full review
ID
#1887380 Review #1887380 is a subjective opinion of poster.
Location
Livonia, Michigan
Product
Popeyes Louisiana Kitchen Popcorn Shrimp Combo Meal
Pros
  • Chicken
Cons
  • Poor quality and customer service
Preferred solution
Let the company propose a solution

Cold sandwich and when I said it was cold the person argued with me and then another person said I will bring out another sandwich 20 mins later I had to go through drive up again waited another 10 no

Treated rudely after telling them my sandwich was cold a person argued with me then they made me wait 20 mins for a new one. It never came went through drive up again waited 10 no sandwich finally stopped the manager after he came out for someone else and he brought it out no apologies not a word 48 mins for 2 chicken sandwich.

User's recommendation: Don't go to this popeyes in South Portland maine.

View full review
ID
#1882835 Review #1882835 is a subjective opinion of poster.
Location
Cambridge, Massachusetts

Unsatisfactory performance

Order was disgusting because it was cooked in old grease. I was given a case number and told that I would receive a call back
View full review
ID
#1881656 Review #1881656 is a subjective opinion of poster.
Location
Cleveland, Ohio
New Reviewer

Poor Food Quality, stale food all the way arpund

Popeyes Louisiana Kitchen - Poor Food Quality, stale food all the way arpund
Popeyes Louisiana Kitchen - Poor Food Quality, stale food all the way arpund
Popeyes Louisiana Kitchen - Poor Food Quality, stale food all the way arpund
Popeyes Louisiana Kitchen - Poor Food Quality, stale food all the way arpund
Popeyes Louisiana Kitchen - Poor Food Quality, stale food all the way arpund
Popeyes Louisiana Kitchen - Poor Food Quality, stale food all the way arpund
Greetings, In the midst of eating, I have stopped to share this experience. As my wife and I were out, we decided to stop at the Popeyes near our home I have been trying to get her to experience rhe Chicken sandwich. We ordered 3 combo meals (Chicken) and surf and...
View full review
View full review
ID
#1878834 Review #1878834 is a subjective opinion of poster.
Location
Houston, Texas
Product
Popeyes Louisiana Kitchen Cajun Surf And Turf Combo Meal
Pros
  • Price and variety
Cons
  • Staged old food served
Loss
$29
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Need to get my w2 from this company

I never got my w-2 for 2019 ive been leaveing messages for someone to call and iv never got a call back
View full review
ID
#1876701 Review #1876701 is a subjective opinion of poster.
Location
Southeast Jefferson, Kentucky
Pros
  • I loved my job
Cons
  • Rude employees and manager
Preferred solution
Email me my w-2

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Service and,food, was horrible

Waited in line to order roughly 25 min, then I order and pay and was told pull into front of store gonna be about another 15 min, so after 40 min of waiting I get my food go to leave and look at order and it wasn't what I orderd.. could not sit another 40 min to wait for food again.. tried calling store to hopefully have it fixed and they would not answerII
View full review
ID
#1871743 Review #1871743 is a subjective opinion of poster.
Location
Seattle, Washington
Loss
$24
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaint about manager and female drive thru employee.

Due to Covirus19 this locations inside was closed and the wife and I went through the drive thru.At the speaker we were told by the female employee "the wait on any chicken would be 30 to 45mins" I simply said "thanks but no thanks" as I moved to leave she said" same...
View full review
View full review
ID
#1871326 Review #1871326 is a subjective opinion of poster.
Location
Redford, Michigan
Product
Popeyes Louisiana Kitchen Extra Crispy Chicken
Pros
  • Chicken taste great
  • Great taste
Cons
  • Customer respect
  • Customer service and wait time
Preferred solution
Let the company propose a solution
New Reviewer

My order was messed up

I was told I couldn't purchase the chicken sandwich combo that was the deal of the because there were no drinks available, when I was placing the order. I was offered fries instead. There were 2/3 cars ahead of me and when I made it to the window a lady came to the window and told me that they only had 1 piece of chicken available/one sandwich available. I told her that I still needed 4 deals, then she told the cashier that he could go ahead and ring me up, He then told me to pull up, and that there would be a 10 or 15 minute wait. The actual cashier(Carlos) was really nice, but when I went home there were only 4 sandwiches in the sack. I had already gone across to Sonic to get drinks, then had to make tater tots tht were in my freezer. This means I had a cold sandwich, that had to be reheated. I have been calling the store since that night, and there is either no answer or they pick up and immediately hang up. Popeyes store #5589/3561 Forest Lane Dallas, TX 75234. Sat April 9th9:17 pm./Order #22.
View full review
1 comment
#1861310

I have not been contacted by the company.

ID
#1863626 Review #1863626 is a subjective opinion of poster.
Pros
  • Food is good when you have it
  • And have it fresh
Cons
  • Missing food
  • Unable to contact anyone
  • Items not available
Loss
$22
Preferred solution
Let the company propose a solution
New Reviewer

Not happy

Tried to support you during the Corona Virus crises and ordered the 3 piece tender combo . Not much of a tender, No meat, all crunchy batter cooked in old grease. Biscuit hard and old. My red beans and rice was only a cup full of rice no red beans. A waist of my money and still hungry. Next time going to Steak n Shake!

User's recommendation: Don't waist your money until they can take more pride in their food.

View full review
ID
#1863197 Review #1863197 is a subjective opinion of poster.
Loss
$15
Preferred solution
Take pride in your food and make sure people want to come back.
New Reviewer

Complaint with my order

Popeyes Louisiana Kitchen - Complaint with my order
SadGot home my order I was wrong the roles were hard as a rock and I live 15 miles from the nearest Popeyes
View full review
ID
#1856585 Review #1856585 is a subjective opinion of poster.
Location
Winston Salem, North Carolina
Service
Popeyes Louisiana Kitchen Customer Care
Pros
  • Good food
  • Chicken taste great
Cons
  • Incompetent workers
Loss
$28
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Badservice

The manager wasn't friendly at all. The employees and mangers was just standing there doing nothing. My fries was cold and half of my chicken. The manager wouldn't even take my coupon for my baby. The virus is out here and I was trying to have enough food for us to eat on. She tuned me down behind a extra coupon.

User's recommendation: Maybe.

View full review
ID
#1850965 Review #1850965 is a subjective opinion of poster.
Location
Southeast Montgomery, Texas
Service
Popeyes Louisiana Kitchen Manager
Cons
  • Customer service from the managers
Loss
$9
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Really bad service @store #13286

Very poor service from a team member (Terrace)toss my bag of food (bag fell over) to th drive thru lady (she was nice) and team member ( Terrace) was using a lot of profanity towards his coworkers and me..I told th lady at th window thank you, I will call corporate office.

User's recommendation: None at this time.

View full review
ID
#1846749 Review #1846749 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
  • 1
  • ...
  • 4
  • 5
  • 6
  • 7
  • 8
  • ...
  • 39