Missing items again

It seems like every time I order something from DoorDash theres no sauce and missing items like mashed potatoes etc. Poor chicken quality most times.

User's recommendation: Good luck.

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ID
#1900581 Review #1900581 is a subjective opinion of poster.
Location
Saint Petersburg, Florida
Loss
$20
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Wrong order when got home not enjoyable

Ordered 5 classic chicken sandwiches and large FF got home 20 min later to eat with family and all sandwiches were spicy which we dont like because to spicy and not enjoyable plus no receipt with order I paid cash and the food is no good and Im. Or driving all the way back free I home

User's recommendation: I would not recommend to others if problem is not resolved.

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ID
#1900563 Review #1900563 is a subjective opinion of poster.
Location
Paramus, New Jersey
Product
Popeyes Louisiana Kitchen Chicken Sandwich
Pros
  • Taste of the food
Cons
  • Wrong food
Loss
$27
Preferred solution
Full refund
New Reviewer

Dirty drivethru

Why is the grease on the ground at drivethru speaker? The grease is floating up through the plants or dumped on the ground it will kill the plants and looks very nasty. Please have the store members clean that mess up. Thank you very much. John Trradway
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ID
#1899324 Review #1899324 is a subjective opinion of poster.
New Reviewer

ComplaintComplain

Chicken strips were so so hard my children could not eat them.. I worked a 12 hour shift at the hospital and just wanted to grab dinner so i can feed them quick and sleep... I had to cook dinner on a day where i worked so hard!! The red beans n rice was so smooshy and the shrimp were hard as rocks..

User's recommendation: Make sure the food is fresh and not sitting there all day.

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ID
#1898991 Review #1898991 is a subjective opinion of poster.
Product
Popeyes Louisiana Kitchen Chicken
Pros
  • Taste
  • Easy location
Cons
  • Wait almost 45min in line
Loss
$40
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

One employee (Christina)was rude

Was rude to me and ask her three times what I wanted and still when I got home we didnt get our side orders. Im very disappointed with the service.

User's recommendation: Get rid of Christina with that bad attitude.

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ID
#1898450 Review #1898450 is a subjective opinion of poster.
Product
Popeyes Louisiana Kitchen Combo Meal
Pros
  • Biscuit
Cons
  • Employees were rude
  • Not understanding
Preferred solution
Let the company propose a solution

My order was messed up and the service was horrible

Order 40 dollars worth of food and the order was wrong and the lady was VERY VERY unprofessional and RUDE

User's recommendation: Check your order don't believe it's always right.

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ID
#1897485 Review #1897485 is a subjective opinion of poster.
Location
Elk Grove, California

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Verified Reviewer
New Reviewer

Bad service rude employee wrong order

Every time I go to the store in gramercy the employees are very rude and disrespectful they cursed at me including the manager as well as yelling at me as well. My food is always incorrect and I am always asked to pull up for them to correct my order. I am so sick and tired of dealing with the evening crew. They need a whole new crew & manager.

User's recommendation: Do not go to the Gramercy store location.

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ID
#1897253 Review #1897253 is a subjective opinion of poster.
Location
Lutcher, Louisiana
Service
Popeyes Louisiana Kitchen Manager
New Reviewer

Refund

Popeyes Louisiana Kitchen - Refund
Had used on line app and when I went to store waited 40 minutes and still no order. Went inside and clerk stated the on line app was not working so order not received. The would not refund payment nor would they fill my order. The employees laughed about what happened and all chimes in have a nice day. Worst experience I have ever had with a restaurant.

User's recommendation: Don’t go therein Moline Illinois.

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ID
#1897167 Review #1897167 is a subjective opinion of poster.
Location
South Moline, Illinois
Loss
$24
Preferred solution
Let the company propose a solution

My pay card

I worked for popeyes in Nov. 2019 and haven't yet to be paid for services.
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ID
#1896980 Review #1896980 is a subjective opinion of poster.
Location
Memphis, Tennessee

My pay card

I worked for popeyes in Nov. 2019 and still haven't yet to be paid for services.
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ID
#1896974 Review #1896974 is a subjective opinion of poster.
Location
Memphis, Tennessee

To complain about the drive-through

Im disabled and use a mobility chair I live two blocks over from this location. I use the drive thru only when the lobby is closed to customers and it happen often at this location.If this were a problem it should be posted on the outside that disabled chair not allowed in drive thru if lobby closed. This is something the news media should know about that disabled mobility chairs not able to come to popeyes.

User's recommendation: Every person should be allowed to order in drive thru as long as you're not walking.

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ID
#1895764 Review #1895764 is a subjective opinion of poster.
Location
Redmond, Washington

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Verified Reviewer
New Reviewer

Refund

Popeyes Louisiana Kitchen - Refund
I was charged for food for delivery that I never received.
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ID
#1895493 Review #1895493 is a subjective opinion of poster.
Location
Fort Worth, Texas
Product
Popeyes Louisiana Kitchen Southern Fair Tenders Combo Meal
Loss
$14
Preferred solution
Full refund
New Reviewer

My food was all burn and dry

I sent my fiancee to go get me 4 Tuesday specials a drum was missing and i found hair in it the management got smart on the phone there is no reciept i dont drive so i cant get back out there it happened about 8:40
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ID
#1895490 Review #1895490 is a subjective opinion of poster.
Pros
  • Wrong orders
Cons
  • Order was wrong and hair was in it
  • When i asked meg to make right he was rude
  • Being cheated out of my chicken
Loss
$8
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Undercooked

The food was undercooked was terrible
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ID
#1895483 Review #1895483 is a subjective opinion of poster.
Location
Wichita, Kansas
Loss
$14
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Hard under cooked chicken

I ordered chicken on 13th and hillside it was so hard and undercooked I won’t be back
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1 comment
#1856331

You want a full refund, return the food.

ID
#1895470 Review #1895470 is a subjective opinion of poster.
Location
Wichita, Kansas
Product
Popeyes Louisiana Kitchen Cajun Surf And Turf Combo Meal
Pros
  • I love indulging at popeyes
Cons
  • Chicken hard and undercooked
Loss
$14
Preferred solution
Full refund
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