New Reviewer

Unsatisfactory treatment

i have already spoken wit your corp office. We were 1st time customers but decided to try it. 1st visit was good. the attendant asked me to do the survey to give good feedback and were advised we would receive a free chicken sandwich on our next visit. We went to the drive thru...advd the girl we had a coupon plus our order.... needless to say the coupon code was rejected at the 2nd window... the manager then came over and said that to accept our coupon was at her discretion, and we needed to order a large drink and that t we would only be entitled to a chicken piece of her choice. we declined. and the order we paid for was cold and had mayo when we asked for no mayo..... i feel after taking my time to call your office, and now this email is ridiculous....

User's recommendation: go somewhere else to be treated with respect, and want your food hot and fresh.

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ID
#1815036 Review #1815036 is a subjective opinion of poster.
Location
Lake Placid, Florida
Preferred solution
fire bad employees who do not represent your brand
New Reviewer

ComplaintComplain

My complaint was the Popeyes located at 15050 E 104th Ave in Commerce City 80022. Every time I go that store they get my order wrong. Today March 5th, 2020 at approximately 1245 pm I went inside at the above location ordered my food. Got home and it was wrong. I went back and advised of the wrong order. The female behind the counter acted as if I bothered her. She put the right order in the box and forgot the fries. I reminded her and there again like I bothered her. I asked to speak to the manager and the same female told me the manager is busy. Im from New Orleans and I have never in my life been treated with so disrespect. The workers at the location above act like they dont care and dont care if they get an order right. I will never go back to that location, I will drive to another location out of my way to get my food IF I ever eat Popeyes again. So, to my new order which just picked up. It was mild which didnt order and the fries were cold.

User's recommendation: Don’t go to the 15050 E 104th Ave location close it down!

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ID
#1813742 Review #1813742 is a subjective opinion of poster.
Location
Brighton, Colorado
Loss
$24
Preferred solution
Let the company propose a solution
New Reviewer

Bad service no food