Popeyes Louisiana Kitchen
Reviews and Complaints
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Verified Reviewer | Manitowoc, WisconsinPopeyes in Manitowoc drive through are copying people credit card numbers
Preferred solution: Apology
User's recommendation: Don’t go through the drive-through and give your credit card to anyone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Whitby, OntarioUnable to order from
Issues with the app and store
Preferred solution: I want a solution!! And I want to be reimbursed for the time I drove all the way to your store to just be told that they don't sell 10 PC chicken anymore.
Pissed
User's recommendation: Don't stop
Wrong an horrible service
- Easy to find
- 30 min wait
- Rude employees and managers
Preferred solution: Full refund
User's recommendation: Hold employees accountable for treating paying customers this way.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Baltimore, MarylandBad service period nasty mouth cashier
Preferred solution: Nothing
User's recommendation: Drive thru ordertaker messy
Terrible service
Preferred solution: Let the company propose a solution
User's recommendation: Don’t go there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Phoenix, ArizonaPeople saying I use y'all account
- No food
- Customer service was awful
- Rudeness of staff
Preferred solution: Let the company propose a solution
User's recommendation: Do not ever go here The employees are rude Don't want to work and try to tell me that they don't have any food And this is a fast food business
The GM manager Popeyes in Monroeville Emelyo
Emelyo I was in drive-through and Monroeville Pittsburgh PA Pennsylvania he was makings assistant manager cry by talking to her yelling in her car names taking her cell phone telling her that he wants to see who is on the phone shes talking to first of all no manager should be allowed to be dating and employee if a employee works there should be no personal dating game going on and I always have a heart cry every day I feel bad for the young lady that desk store need to be closed down immediately and she had to get new and management teams working at store thank you. And I heard a young lady said that Emelyo was always accusing this old man of stealing stuff from his store which Im personally another gentleman I grew up with a gentleman hes not a thief at all or the man so call me or should be fired immediately
Upset
- I love the chicken
Preferred solution: Tell employees to have food cook and not say say sorry we’re out
User's recommendation: by 1030 10:20 PM they don’t want to prep anything they just see them walking around not doing anything but cleaning getting ready to go home why would they just not close at 10 PM
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Verified Reviewer | Fayetteville, GeorgiaBad service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fayetteville, ArkansasPopeyes restaurant Never has chicken
Preferred solution: I would like the restaurant to service people and have chicken. And also treat customers courteously.
User's recommendation: Don’t go to this one in Arkansas
Never has anything
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Verified Buyer | Philadelphia, PennsylvaniaUnsatisfactory customer service
I frequent Popeyes at least 3/4 times a week. Cashier unprofessional, nasty, and disrespectful After asking for special sauce, I was told I could not have any because I didnt buy tender, I said Ms I just spent $34.00 and I cant get 2 sauces and she said no Im not going to loose my job for you, she still never said I had to pay for them so I said
thats fine but when I said ok just give me hot sauce the employee threw the item and after looking in the bag it was grape jelly and honey no hot sauce, when asked to speak with.
a Manager so that I could make my complaint about my service received by the employee I was told no manager on duty and the rest of the young females became ignorant! So I think its best for my family to go else where because this seems to be a pattern for Popeyes employees Ive witnessed employees fight among themselves and customers are not being served.
I as well as other customer just left and went else where!! Its always the same type of staff in all your entities at least 90%
Preferred solution: Let the company propose a solution
User's recommendation: Find somewhere else to eat chicken, someone is going to get seriously hurt in one of your entities!!!!
Bad attitude ghetto loud music arguing and management is mean and loud
Preferred solution: Apology
User's recommendation: Don’t go
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