Popeyes Louisiana Kitchen
Reviews and Complaints
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Verified ReviewerUnsatisfactory
I have not been contacted by Popeyes nothing has happened
- Dilivery service
- Bad bad
- Bad delivery
Preferred solution: Full refund
User's recommendation: Don’t do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Atlanta, GeorgiaWaiting on phone call from corporate
User's recommendation: Be careful
Poor Service
I placed an order online for pickup in Yonkers, NY. It was not ready at the time stated.
I waited. I approached the Manager. The Manager said the chicken isn't ready yet. I said I wasn't aware, no one explained why there was a wait.
I was order #72 and they were on #85. And there was a pile of chicken behind the Manager. Another young lady worker who was not a Manager approached the Manager, and said what she say? I was standing right in front of this woman when she was inquiring about me, I said I am right here in front of you, and I said I was not aware the chicken was not ready but I never spoke to you about it, and it not necessary for you to get involved.
I spoke the Manager. I am waiting now. She begin muttering something. So, I said to the Manager, excuse me just cancel my order, I won't be spoken down too, and I will file a complaint cause its unnecessary for her to be involved.
The girl started ranting out loud, the Manager held her back, sent her away. The Manager convinced me to stay. I said, fine but that doesn't stop a complaint. What is her name, the one that was screaming.
She wouldn't not give it, I said fine Janea I have yours. Janea the Manager then started getting an attitude and saying, I don't care about a complaint. So, I said, you know what cancel the order I don't want it. The young lady continues to scream in the back.
I'm with my 74 year old father, before we leave my father states why is she still yelling, she doesn't need to do that. She doesn't need to get involved. This isn't how you are supposed to treat customers. We leave out the door.
Another employee comes out and says to my father (who looks 74) - I will *** up. The young man, is saying this to an old man. We don't get scared or walk away we approach him, and the Manager and a Customer got in between because the employee began flexing like her was going to fight.
The staff is horrendous here, and have anger management issues. The Manager has no control.
- Lots of good meals
- Customer service
Preferred solution: Let the company propose a solution
User's recommendation: Choose another location
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad quality experience At store number 3380
- Good tasting chicken
- Missing items from order
Preferred solution: Deliver product or service ordered
Thigh chicken with bone in my sandwich
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkMissing Three Food items
Preferred solution: Some type of document to pick up my three fishing chicken breast
User's recommendation: Open your box of Fried Chicken, inspect your order, don`t trust them.
Poor service, Poor Food and inaccurate order
- Non
- Bad quality bad accuratecy
- Bad food bad service
Preferred solution: Full refund
User's recommendation: Don’t order on line and don’t pick this store
Problems ordering
Preferred solution: Deliver product or service ordered
Because of the service last past days
- I love your chicken
- Management was not professional
- Rude employees and manager
- Cold food
Preferred solution: Price reduction
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Verified Reviewer | Chico, CaliforniaBad managment and appearance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnprofessional drive thru service
- Love the chicken
- Cutomer service
- Disgruntled employees
Preferred solution: Let the company propose a solution
User's recommendation: Don’t go there if you’re in a hurry! If you don’t care about customer service, this is the place for you.
Thanksgiving turkeys
User's recommendation: I won't say
Make a complaint 5551
Preferred solution: ALL WORKERS NEED TO WEAR A HAIR NET!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sebring, FloridaI want the same treatment everyone gets
Need an immediate answer to something
- Food is ok at time
- Service and food
- Didnt honor coupon surveys had 2
Preferred solution: Full refund
User's recommendation: Get what you pay for and deserve.
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I would have called the popo