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I went to Popeyes last night. I ordered a 2 piece chicken dinner and a 3 piece fish dinner.

I went through the drive thru. They were out of coleslaw. When I got to the window, the guy handed me a bag with 1 box in it. He shut the door.I waited for him to come back to the window and ask if all my food was in the 1 box.

He said yes. I said you put the fish and chicken together? Then he ask someone and they said the fish was still cooking. He told me to pull in a spot, it would be 2 minutes.

I waited 10 minutes. My food that he gave me was getting cold. I went inside to get my money back and they called for a manager, which took another 5 minutes to come out. She gave me my money back and never apologized.

I went to KFC and got treated great. I will never go back to Popeyes.

The staff is horrible. I live in Lexington Ky

Reason of review: Order processing issue.

Location: Lexington, Kentucky

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