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The managers and crew leaders you guys have at the Popeyes on willow store #5319 are very rude I go there almost everyday because its close to my house but everyday they give me a hard time today I went and I got the 8 piece family meal I told her one of my sides I want to be Cajun rice but I want some gravy on the side ... I pulled up check my order and they had put my gravy on the rice so as soon as I took it out the bag the cashier said you wanted the gravy on the side huh and I said yes maam now out of nowhere the manager comes yelling talking about I didnt say that And Im like yes maam I did but she is goin on and on yelling for no reason and Im like maam I dont know what is goin on but I did say I wanted it on the side... for me its the attitudes and how they treat the customers I mean it is just rediculous I asked for their names and they refuse to give it to me but Ill gladly point them out my number is 337766**** call any time
User's recommendation: Go to a Popeyes on the other side of town.
Preferred solution: Apology.
Popeyes Louisiana Kitchen Cons: Customer service is horrible.
Location: 200 East Willow Street, Lafayette, LA 70501