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I went to Popeyes store 12054 on 04/05/21 at 7:31pm drive through and service was normal however my order was wrong I had cold hard fries, missing my drinks, and one order had 3 strips and the other 4 strips of chicken. I tried calling the store, but the line didn't go through when calling, so I called customer service.

Furthermore, I was told someone would reach out to me each time I called. I even called on 04/19/21 and was told the same thing again no one reached out. This company I usually speak highly of over KFC but after this experience I will not be returning, and I will not refer anyone to the company. I thought customer service would at least resolve the issue as MC Donald's, KFC or etc.

Would but they were no help and useless.

I traveled out of my living area to this location, and it is a bit far and for what? I wasted my time and money.

User's recommendation: It's better to go to KFC than here.

Monetary Loss: $26.

Preferred solution: Full refund and an apology for such horrible time fixing the issues...

Popeyes Louisiana Kitchen Cons: Poor quality and customer service, Poor customer experience, Incorrect orders, Awful services.

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