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Verified Reviewer
New Reviewer

Complaint

Update by user Oct 08, 2021

These problems are still continuously ongoing!

Original review posted by user Sep 06, 2021
AGAIN my order was incomplete. Also the food did not taste good like it has in the past. This is not the first time I have had this experience. Many others have had very bad experiences when visiting and when they have had Popeyes delivery to them.

User's recommendation: Avoid the Popeyes in Joplin Missouri untill they fix all of their problems.

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ID
#2845669 Review #2845669 is a subjective opinion of poster.
Pros
  • Cajun gravy
Cons
  • Unprofessional management
  • Nasty attitude store manager
  • Poor management
Loss
$99
Preferred solution
A refund and the resolution of all their other issues too.
New Reviewer

And the store is never open and never have any food when there are open.

The manager all the way down to the newest employee are very and Inconsiderate,unprofessional and unclean. This store is never fully stocked with serving boxes to serve the food to customers, never have enough of food very bad attitudes and again unprofessional when waited on customers very long wait time this store really needs new management and a whole new team of respectful clean professional employees.

User's recommendation: Call before you go there to see if there any food .

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1 comment
#2056524

So what you're saying is.. You're a fool for keep going there?

They certainly don't keep your help providing directions. Go to KFC is you're that unhappy.

ID
#2831883 Review #2831883 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin
Product
Popeyes Louisiana Kitchen Chicken
Pros
  • Cater deal option confirmed via phone
  • Sides that came with the order
Cons
  • Horrible service
  • Ordered wings waited 15minforthemonlygot1
  • Da way dat popeyes be so extremely cold inside da sto
Preferred solution
Let the company propose a solution

Asked if there was still an issue with Popeyes.

Yes there is still an issue Popeyes . I spoke to representative and explained my concerns. He stated he would send me gift card and contact the store. I dont know if he contacted the store but I have not received the gift card.
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ID
#2767816 Review #2767816 is a subjective opinion of poster.
Location
Greenwood, Indiana

Closing of store and not telling customers waiting in line

There are long waits because of staff shortage which is understandable. The one time I went, I waited almost 50 minutes and maybe 2 cars in line moved. At least 4 food delivery people had gone inside the store to pick up orders. I finally got tired of waiting and left....
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ID
#2745745 Review #2745745 is a subjective opinion of poster.
Location
Myrtle Beach, South Carolina

Extremely dissatisfied

Refused to sell me 3rd entree in drive through shorted me bisquirs blew my mind never expected sush ignorant behavior..never to return drove 30 mins to get the
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1 comment
#2043461

The next time you cash your paycheck at Walmart, you'll be back. Your grammar is horrific, have someone with at least a 3rd grade education help you next time.

ID
#2745038 Review #2745038 is a subjective opinion of poster.
Location
Lansing, Michigan
New Reviewer

Bad service & old food

The service was horrible. The lobby every table was dirty and when the girl cleaned them she had gloves on and just wiped the tables with her hand and threw it on the floor. Our food was old and dry bought the 8 piece meal and they never gave us our rolls. Went back to tell them the chicken was old and very dry and did cook us a new batch but had to wait for that and when we asked why we didn't get our biscut they said we didn't have any made. The cooking area was filthy and it took them 5 min or more to acknowledge us. A very b ad experience. Someone higher up needs to go and secret shop on them.acknowledge we were
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1 comment
#2041810

So it sounds like you need to stop going there... Try cooking a meal at home. Problem solved.

ID
#2732190 Review #2732190 is a subjective opinion of poster.
Location
Danielson, Connecticut

Pd for order not received

I placed an order online and when we went to pick up food; the store was closed. The calling store didn't receive a response. I finally reached out to customer service and I was told a credit was being credited as we spoke. LIE. I will never order online again. Called next day and rep was able to resolve the i
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ID
#2716080 Review #2716080 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin

Incomplete order

This is not the first time , we went to the drive through we order some chicken, coleslaw and apples pie, when we arrive home no apple pies, I usually dont eat fast food but I decided to do it today as a treat, what a bad experience when I opened the bag and we didnt have the apple pies,,so disappointed cause it was far so to go back. When you go to the drive through make sure you check the order before you leave. Disappointed

User's recommendation: Check your order before you leave.

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ID
#2672332 Review #2672332 is a subjective opinion of poster.
Location
Safety Harbor, Florida
New Reviewer

Onion Rings

I really loved your onion rings why did you discontinue them. I want them back! My whole family and friends loved them and want them back.

User's recommendation: Bring back the onion rings.

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2 comments
#2027278

Would you pay double or triple the price to have them back? Coat vs demand vs profil

#2031563
@PissedConsumer2027278

"Coat" vs demand??? LMAO!!!

COAT!

Hhahahaha! Did you mean COST?!!!!

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ID
#2635257 Review #2635257 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

I have several complaints one being that I have talk to you instead of talking to a human being

Every time you go to your jet your Popeyes the one in Cleveland on Lee Road and the one in Warrensville or Norfield Cleveland but the last two days Saturday and yesterday they dont have anything but check it but only certain pieces of chicken and biscuits thats it no...
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ID
#2546886 Review #2546886 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Advertisement
Preferred solution
Let the company propose a solution

Order was cold and incorrect

Cold food and wasnt what we ordered and didnt get the drinks we had ordered with our meals and instead of fries and mashed potatoes with the tender combo and was suppose to be a 2 piece white meat combo we got red beans that was not what we ordered
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ID
#2514416 Review #2514416 is a subjective opinion of poster.
Location
Houma, Louisiana
New Reviewer

Never getting what I order.

Three times I have visited the Popeyes Restaurant in North Jackson in Tennessee and all three times the order was all wrong. They are extremely slow. We were in line for 45 minutes. I should have checked the order before driving away however, after 45min I was so happy to be leaving I assumed the order was right I saw an employee walking out of the establishment, so I said, excuse me, can I, and that's as far as I got, and she put her hand up and said, I'm on break. I replied All I want to do is ask you a, and again she yelled, No! I'm on break. That is the only time anyone has ever been rude to me. I think they should spend more time working, and less time playing.

User's recommendation: If your in Jackson Tennessee, gto a different location.

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ID
#2485363 Review #2485363 is a subjective opinion of poster.
Location
Jackson, Tennessee
Pros
  • Great tasting chicken
  • Wrong orders
  • And french fries

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Verified Reviewer
New Reviewer

They give me what i paid for and didn't apologize for the mistake.

I ordered a 5 piece spicy with an 8.99 coupon from my mobile app. I also ordered a spicy chicken sandwich. When I got home I discovered i had a breast and all dark meat. And my chicken sandwich was classic and not spicy. I took it back. I took it back. I asked the...
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ID
#2476687 Review #2476687 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Customer service

I waited in line for over 35 minutes before a customer who waited just as long came out of the drive thru to tell me the fryers were down and wouldnt be up for at least 30 more minutes. Why wouldnt they have someone outside or put a sign up? My next experience was...
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1 comment
#1990601

When someone like you acts like a child they have no right calling grown women girls.

ID
#2449599 Review #2449599 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Cashier
Pros
  • Great food
Cons
  • Terrible customer service
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My W-2s have not come in yet

They were suppose to be here a long time ago!!! I want to file my taxes!Sarcastic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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ID
#2438485 Review #2438485 is a subjective opinion of poster.
Location
Surprise, Arizona