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Summary of Popeyes Louisiana Kitchen Customer Service Calls

6186 TOTAL CALLS
85% SUCCESSFUL CONNECTIONS
03:57 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact Popeyes Louisiana Kitchen to Ask about:

Staff:

  • “Refused service”
  • “Order, customer service”
  • “BAD CUSTOMER SERVICEservice”

Employment:

  • “W4”
  • “Employment related”
  • “I need to verify my job confirmation”

Shipping and Delivery:

  • “No brest in poplar bluff mo on 914 wsted 30mimno sorrey and ored 2orders ofpickles did not get.”
  • “I did not receive payment for hours worked”
  • “Wrong order and the number listed is not correct so I can't contact Popeyes on Illinois in Dallas, Tx”

Product/ Service:

  • “Problems with my order and problems with the workers”
  • “Disgusted with quality of the product”
  • “Health insurance”

Request for Information:

  • “Questions about local store not offering televised promotions”
  • “To make a report about store 7036 7-mile and Gratiot in Detroit Michigan is on Facebook or viral about how many nasty restaurant is I got up Facebook video of how terrible it is”
  • “Information about a Popeyes location”

Payments and Charges:

  • “I need direct deposit into my”
  • “Double charged during hurricane evacuation”
  • “Charges”

Cards:

  • “Someone used my debit card at location”
  • “Need to get paid. Update card info, and redeposit”
  • “Card charged twice”

Refund:

  • “Refund or new order”
  • “Issue with refund due to wrong order 3 times”
  • “Wouldnt refund my money made me wait 25 minutes for food”

Return/ Replace:

  • “I was given someone elses order last night so I called the store that made the mistake and I was told to just come back the next day and they would replace the order. Well now it's almost dinner time so I contacted them again but now they wont help”
  • “I got food that had been bite off of. I have called 3 times and no return call.still have the peppers that was bit off of.So since no one from popeyes can reach out to me i going to social media with the pictures”
  • “To replace w2 form”

Website/ Application:

  • “The website shows that the facility opens at 10:00 a.m. I am sitting in the parking lot and it is 1030 and they still have the doors locked”
  • “I filled out an application and it taking a long time to get a number for me”

Account:

  • “I'm trying to complete my account”
  • “Can not get on site with login talenreef and reset password”

Other:

  • “Hotmess”
  • “I'm an employee at Popeyes in Phoenix Arizona and a manager threatened to use physical violence on my on Saturday, September 22.”
  • “Check”

Popeyes Louisiana Kitchen Rating Stats

2.2 out of 5 stars
based on 1292 reviews
See all 2237 reviews

Rating stats

  1. 464 reviews
  2. 381 reviews
  3. 272 reviews
  4. 96 reviews
  5. 79 reviews

About Popeyes Louisiana Kitchen

Top 5 Popeyes Louisiana Kitchen Services

Customer Care, Manager, Drive-through, Cashier, Sanitary Conditions

Top 5 Popeyes Louisiana Kitchen Products

Chicken, Combo Meal, Shrimp, Chicken Wings, Coupon

Top 5 Likes about Popeyes Louisiana Kitchen

Taste, Food, Price of the meal, Biscut, Better services by personal

Top 5 Dislikes about Popeyes Louisiana Kitchen

Customer service, Service, Manager customer service, Sevice attitude food, Food

Summary

Popeyes Louisiana Kitchen is a chain of fast food restaurants all over the world. The first restaurant was opened in the United States, and later Popeyes Louisiana Kitchen were opened in many countries of the world. The company was founded in 1972. Popeyes Louisiana Kitchen menu includes roasted chicken, biscuits, tortillas, roasted baguettes, tenders, and many more. Popeyes is one of the best places to go to satisfy hunger. One of the greatest benefits of Popeyes is that unlike other fast food meals, meals in this restaurant have low level of cholesterol and fats. Popeyes meals will satisfy your hunger and won't harm your health or figure! Popeyes restaurants serve chickens, French fries, mashed potatoes, biscuits and many other fast food dishes.

Popeyes Louisiana Kitchen reviews and complaints

Popeyes Louisiana Kitchen is ranked 47 out of 532 in Fast Food category

Area Served

USA, Canada

Payment Methods

VISAMasterCardPayPal

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Popeyes Louisiana Kitchen Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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