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Contact Popeyes Louisiana Kitchen Customer Service

Popeyes Louisiana Kitchen Phone Numbers and Emails

Toll-Free Number:

  • (877) 767-3937
Call customer service
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Popeyes Louisiana Kitchen Emails:

Customer Service
App
Investors/ Franchising
Franchising
Legal
DMCA Inquiries, Privacy Inquiries
Media
popeyescommunications@popeyes.com
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Popeyes Louisiana Kitchen Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Popeyes Louisiana Kitchen Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Popeyes Louisiana Kitchen is 8777673937. 32% of customers managed to speak with a real person.

  • The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Popeyes Louisiana Kitchen may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›

How to Contact Popeyes Louisiana Kitchen?

Most Popular Number:

(877) 767-3937
Total calls: 25 227 Issues resolved: 791 Last call: Nov 10, 2025

To contact the corporate office via live chat, click the More button at the top of the main page and pick Contact Us. You should log into your account to reach the Popeyes customer service team about the recent order. Select the topic of your inquiry, or pick the Email an Agent option. The chatbot will provide a contact form you need to fill out to start chatting with the live agent. You can request assistance with orders and information about company products and services. You can also use the chat to share your concerns and suggestions with a corporate office representative or to file a complaint.

The Popeyes phone number for customer care is 1-877-767-3937. It is also a Popeyes corporate number to reach the official representatives. The same contact can be used as the Popeyes complaint number, and the customer support team will find ways to resolve the issue. If you have difficulty using or accessing any element of their website or the mobile site, you can call this number for assistance. The professional operators will provide the information, items, or transactions you seek through a convenient communication method.

If you have questions about your personal data usage, call Popeyes corporate phone number: 1-866-394-2493.

You can reach customer support using the following email address: popeyescommunications@popeyes.com. It is the contact for Popeyes corporate office complaints, suggestions, and compliments. You can also receive detailed instructions on how to solve your issues at this address.

The Restaurant Brands International’s investor relations team is available at investor@rbi.com. If you want to contact the company regarding press matters, email mediainquiries@popeyes.com.

The privacy questions can be discussed using privacy@RBI.com email or by calling the Popeyes corporate office number.

You can also email the customer care team using the chatbot on their Contact Us page.

PissedConsumer Club

Contact Information

Popeyes Louisiana Kitchen Website:

Popeyes Louisiana Kitchen Help Center:

Corporate Office Address:

Popeyes Louisiana Kitchen, Inc.
5707 Blue Lagoon Dr.
Miami, Florida 33126
United States

Other Info (opening hours):

Mailing Address:

Restaurant Brands International Inc.

Attn: Investor Relations

130 King St. W., Ste 300

P.O. Box 339

Toronto, ON Z4 M5X 1E1

Canada

More contact details

Popeyes Louisiana Kitchen Customer Service Reviews

1.5 / 5
Poor
BRET H Ejx
Poor customer service

6085 Stage Road, Bartlett, TN / Long wait... Poor customer service, where do you find these people working at your restaurants...

No customer service at all...

Never again will I ever go to this location... KFC takes care of their guests...

Anisah Csb
Wrong order

Received the wrong order. Ordered honey bbq wings and got regular hot wings and they also forgot my Mac and cheese.

Truong Phs
Unprofessional management and staff

Wanted fresh food was willing to wait the cashier told me 20 minutes and came with my order in 5 minutes ask for manager he came cashier still there arguing with call me out my manager said nothing end having to go to the hospital for stitches very poor management and customer service it shouldve been a problem

Zalika Vdy
Pissed
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

Employees need to pay attention to what theyre doing and stop playing around so much with peoples food. This whole incident couldve been avoided,if only they looked at names on the bag.

How Good is Popeyes Louisiana Kitchen's Customer Service?

Jackie M Qxz
Jackie M Qxz
Feels Disappointed | Oct 19, 2025

I have poured out my Heart and Concerns about a Major and Shocked Concerns About an Order I placed on Line but was Shocked to See What I was Unqualiry sServed in Front of Restaurant bEnoloyees I was Shocked and Did Appointed Not only the Quality of Food But the Customer Service Rude and Disrespectful Experience nMy Heart want I stood Peace I just Need we Customer Service Please vHelp

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Jeniffer D Dnq
Jeniffer D Dnq
Feels Disappointed | Aug 16, 2025

It’s bad customer service. Your manager is rude as well as your employees. The service stinks.

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Jamaree Ift
Jamaree Ift
Feels Disappointed | Aug 02, 2025

They are the biggest *** on earth. They don't care about customer service. I will never go back to Popeyes.

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Jonesha H
Jonesha H
Feels Satisfied | Jul 02, 2025

Was able to get my refund but I will NEVER EVER order from that location again I have never had and issue with Popeyes I am a loyal customer and I deserve to be treated as such but for the help I think u for

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Aidden Nny
Aidden Nny
Feels Disappointed | Jul 02, 2025

My complaint again was the person that was working the register and taking orders was so rude he said that all the fryers was out and it will be about 30 mins or so and he left I thought maybe he was off of work be he came back in and that is when he was real rude , he asked me what did I want and I told him and he stared talking to me rude so I told him I’m looking at chicken and you all needs to accommodate the customers because it’s not out fault and give me the chicken that you have available and he said no way that chicken cost more than what i ordered and he told me to step out the line and took someone else’s order

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Makinzi Tdh
Makinzi Tdh
Feels Disappointed | Jun 30, 2025

NOT HAPPY

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Summary of Popeyes Louisiana Kitchen Customer Service Calls

27.2K TOTAL
CALLS
03:03 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Popeyes Louisiana Kitchen?

Product/ Service Question:

  • “My daughter and myself got food poisoning”
  • “Food”
  • “No food”

Staff Question:

  • “Customer Service”
  • “Speed of service and rude employees”
  • “I just had the worst service possible! Wrong order, and didn’t want to give me a wing for my inconvenience. Terrible service and attitude! #29991”

Employment Question:

  • “Hr payroll”
  • “Payroll”
  • “Paycheck”

Shipping and Delivery Question:

  • “Have not received my order”
  • “Missing items”
  • “Was given the wrong order”

Request for Information Question:

  • “Request refund”
  • “Decatur Illinois Popeyes Chicken is horrible and they don't know how to talk to people and they cook that chicken too hard and it be cold”
  • “No confirmation on turkey purchase”

Payments and Charges Question:

  • “Vendor did not honor coupon for reduced rate”
  • “Double charged”
  • “Pick up turkey order - money deducted from credit card on 10/14 and then credited back on 10/16???? So now I have placed another delivery order! Is this order legit. Order #3394”

Refund Question:

  • “Refund!”
  • “Refund”
  • “Need Refund”

Account Question:

  • “I can't get in ADP and y'all not giving me my check stub from last year I couldn't file my taxes and I need my last check stub for this year”
  • “Where to find the survey code”
  • “Survey code”

Return/ Replace Question:

  • “Meal is wrong and i want it replaced tomorrow beings they closed 15 minutes after purchase order number 38. Store number 11627 thank you please contact me back my hole family is going with no dinner cause they gave me *** box of hot tenders”
  • “Incorrect order and calling restaurant and they continue to hang up on me”
  • “Need to change order to different place”

Cards Question:

  • “Money took off the card but they say that Card was declined”
  • “I lost my Popeyes card ! I have over 1000 poibts”
  • “Unable to use my gift card because employee's didn't know how to use the system”

Activation/ Cancellation Question:

  • “Fiid cancelled”
  • “Trying to cancel my order”
  • “I want to cancel order”

Website/ Application Question:

  • “They like you love you at 7 PM and in the app I was a couple cents short for my order. It was very rude. Love you lots and I had a free drink and a free combo because I wanted to have a lot.”
  • “Placed an order off the app on july 22 and drove to the restaurant and the restaurant was closed I want my money back”
  • “App”

Other Question:

  • “I'm pissed”
  • Terrible experience
  • “Professionalism and bad experience”

Compare Popeyes Louisiana Kitchen Customer Service To

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