Popeyes Louisiana Kitchen - Discrimination
To whom it may concern, my family and l believe we have been victims of racial profiling. After church we dove to popeyes on Decatur and Flamingo to get food for the kids we order our food no problem i pay for my food 19.47 no problem.
The cashier comes back to tbe window oh it will take 2 min for the fires can you wait up front. Well it hot what are we going to get for the inconvenience because i paid and then you tell me there is a wait for fires. The cashier ask the manager and the manager says" you get fresh fries". Are you serious what type of customer service is this no would you like a cup of water for the wait i know its hot out.
Then to top it off the manager comes to the window and says there is a 1 min wait for the fries would you like to pull forward no i would like to know why i was not told prior to my order. Then she then says you are not getting anything take your money back which i paid with a card. When i say bo i would like my food please you have my money. She then says she will call the police and we are going to jail.
The police came as if they were coming to kill us because she said my husband who is a veteran pulled a knife on her.which did not happen now after my kids crying being traumatized my husband and i were handcuffed in the heat because of a lie that a non African American women told.
We also received a trespass ticket which means we are banned from that popeyes....Why? Because a black women would not follow here instructions.
Thank you
Chaneice Roby
Reason of review: Poor customer service.
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Next time follow the directions. Popeyes will cut you, Popeyes does not play around.