I was visiting an establishment located 2707 W. 95th Street in Evergreen Park, IL with 2 can dine $10 coupon for a 5pc Mixed, w/2sides & 2biscuits.
Excited not to cook but heartbroken when informed that I could only be allowed the 5 mixed pcs that the store chose and not my preferred 5 mixed options. The coupon does not stipulate that I must get 2 legs or 2 thighs as part of the offer. I feel like this is a ploy and takes away my option as defined on the coupon itself. The Manager very curtly stated that the coupon didn't say that I get to choose my pieces either.
How is this even good customer service.
I took offence at that point and very politely stated, you’re right, that's my point; the coupon leaves to option open and I choose my own option not you. I ended with me stating that I would take this up with the corporate office.
Product or Service Mentioned: Popeyes Louisiana Kitchen Coupon.
Reason of review: Bad quality.