This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourNew Reviewer
I arrived to your store 11790 on sun aug 30 2020 04:45 Pm T=00L I=5 C=300
120 E Central Texas Expy
Harker Heights, Tx 78541
I am aware of the challenges we all have in today time. When you have a new assistant manager, trying to run his team and the store manager not guiding him or her.
This is a recipe for disaster which was the case on said day. I call the store to ask for the manager to air my grievance. I can hear the manager say to pass the phone to the trainee. I request that the manager step away from his computer and talk with me.
As I began to talk with the manager of the error of my order. I told him he needed to help his trainees. Sure that was not my place.. as I stated this to him he felt the need to over talk me an ask what do you want?
You dont tell me what to do..
it is what it is... I had worked for Popeyes as a manager for a time. I know what the standers are this was not it. This was not in alignment with the company I know of.
Mr. Copeland would not have been happy with this.
User's recommendation: Do not visit this location.
Product or Service Mentioned: Popeyes Louisiana Kitchen Restaurant Facility.
Preferred solution: Apology.
Popeyes Louisiana Kitchen Pros: Great flavor.
Popeyes Louisiana Kitchen Cons: Rude employees and manager.
Location: Harker Heights, TX 76548