First.... I go into the Caldwell location and order my food , I get home and my order was wrong and burnt !
I go back to the store the next day to show them the picture of my food and the girl at that time was real nice , she took down my info and said next time u can order the same thing and it is free . So tonight I go in there and I order my food on them and I order extra sides , stupid me not checking my order . I get home and wrong again ! And they forgot the sides that I paid for again !
I call and ask to speak to the manager , after telling the manager what was wrong I tell him that I was wrong for thinking wings were brown meat . As I was saying that it was my bad that next time I will specify what kind of meat I want, He hung up on me .
What in the world is happening to customer service ? I work in customer service and I would never treat a customer the way i don’t want to be treated !
Product or Service Mentioned: Popeyes Louisiana Kitchen Customer Care.
Reason of review: Order processing issue.