Manufacturer: Popeyes Louisiana Kitchen Clear all filters (27 of 2062 reviews match)
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Ive been to the new location a total of 4 times in the few months that it has been open. Of those visits i have been served cold food, ive called a complained and it was rectified once. Corporate will not do anything about it and the district manager will not respond to any calls or return them. I want my money back, the customer service is nonexistant. Very rude managers and staff. They act like they are doing you a favor. Is hot fresh food,...
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Today 10/10/2016 The manager on duty had charged more than he should have so the 12 year old girl went back to the car to tell her mom that she needed more money, the mom had bought this same item several times a week so the mom went in to see what had changed from a hour earlier since she was there earlier buying the same item. This male manager was rude and totally disrespected the woman. He then told the woman he would charge her the same as...
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I am extremely upset at the way I was treated!! The young woman that was at the counter looked at me like I was a disease .. Also the manager, who's pants where hanging way below his butt!! This continued to occur for about 10 minutes or so.. If it hadn't been for an older gentleman I would not have been waited on!! This is the second time I have been in this location and the second time I have been treated like this !!! I am not a happy...
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Popeyes Louisiana Kitchen Manager Review

#914791
2.2
Not only was the manager jake beyond rude to the employee that was trying to help me but then was rude to me due to the fact i came back cuz i didnt get my biscit. I wont be returning to this location.
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Popeyes Louisiana Kitchen Manager Review

#888164
4.0
Just left Popeyes store #11262 in Douglasville., the managers Chelsea and Constance are a joke. They had me waiting for 20 mins. In the drive thru for 6 wings.. I will never return there...
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Popeyes Louisiana Kitchen Manager Review

#886685
1.2
Went to store #4448 on 7-1-16 @7:45p. I just have to say that it was the worst service from a manager that I've ever had. I couldn't believe how she treated customers & her staff. We wanted a refund & she refused to give us one. I would love to hear back from upper managment. That way I can go into better detail of the events of that night. Very disappointed with my visit.
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Popeyes Louisiana Kitchen Manager Review

#882521
1.0
Rude Manager at Florence, Al location
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Most especially the store manager by the name of Ryan. Obviously he has no sense of listening skills because the card I received was given to me from a previous manager in that same location that made an error on my order which by the way I had to drive back to the store and pick up myself. So the next time RYAN you accuse a customer of having a false "complimentary card" maybe you should shut your mouth and open your ears before being rude...
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I saw your manager (the female in charge who had the headset and blue shirt on telling the other employees what to do, so i assume she was the manager) being rude and basically bullying an employee by intentionally cutting in front of her at the preparation counter while making orders for the drive thru and forcing the employee to step back numerous times while trying to make my order. the employee seemed new or inexperienced and needing help...
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Anonymous

Anonymous Probably not a good idea to post your personal contact details on a public website...

Lack of staff in Abu Dhabi store...so new staff are getting screwed.. no week off.. Popeyes management is really very bad you need to change..new staff of Popeyes too much screwed... treat your staff as humans not dogs.. we respect your company for opportunity for work we get... but management need to changed treat us good if you expect good hard work from us.. thank you...please help new staff suffering
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Popeyes has awful custermer service the managers are the worst .i went to get 2chicken dinners with rice and sides of potatoes got the wrong chicken 4 sides of rice not potatoes the manager Lauren at the store on Colfax and chambers in Aurora Colorado only offerd me a side or drink I don't need another side of their awful salty rice she had a attitude kept saying omg omg wouldn't give me her corporate number I got it my self and called her back...
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In times passed the male manager on duty apologized and not only gave me the correct amount but would give me extra for my double. Today June 9 2016 i returned to the Popeyes after work to inform them that they only gave me 1 breast when I should of received 2. The female African manager on staff at 4pm refused to give me my left out chichen breast because I didn't have a receipt. I told her you know my face I come in here every Wednesday and...
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The customer service I received was Hiram MGK manager I've never received anything like this at any fast food food restaurant that I have gone to this ranks number 1 and I think it makes number one just because this was a manager who is supposed to set the tone for the day or for the store for that matter how do you tell your employees what to do and what not to do if you're not doing it yourself never again will I come or go to a Popeyes ever.
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On last Sunday at Popeyes # 3032 810 Springfeild Ave.Irvington NJ 07111. 862-849-2251 I asked for a courtesy cup of water and I was told they ran out of couresty cups. I said wow and then the Store iManager Tanisha became nasty. She continue to make comments then she went to a couple of co workers. She kept the fire burning with her mouth. Not professional at all. Now today we went back to same today to order because we had afternoon church...
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Anonymous

Anonymous If you were in the restaurant business then you would understand that cups cost money. When customers learn that you offer 'free' anything, including cups of water, then it us...