Popeyes Louisiana Kitchen - Missing food in my order. Charge additional on top of actual charge. Rudeness of employee. Visited location for solution but no resolution.
Went to location 4802 on Jonesboro, GA on August 26. Had a coupon for 29.99 deal which includes 14 pieces chicken, 7 biscuits and 2 large sides.
I asked the employee to provide hot sauces.
Employee very rudely said we don't have it and go to any other restaurant and get it.
I confirm about 7 Biscuits, she said it's in the Bag.
But was missing in the bag and didn't provide any receipt.
Afterwards, when I checked my credit card I was separately charged 2nd time additionally $3.87.
After two days I visited the location and talked to Assistant Manager and asked for refund of missing 7 Biscuits and separately charged additional amount. But she said, not able to do anything about it.
I provided her my phone number with the promise that will call me to resolve this issue.
But never received any call and issue is never solved.
User's recommendation: Never ever visit that location.
Location: Loganville, Georgia
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