Went to drive thru at location #4802 at Jonesboro, GA on August 26.
Had a coupon for $29.99 deal consist of 14 pieces chicken, 7 Biscuits and two large sides.
At the time of delivery, I asked for Hot Sauce. Very rudely replied that go to any other restaurant and get it.
I asked about 7 Biscuits.
She said it's in the Bag.
After reaching home, when I checked, Biscuits were not in the Bag. Even there was no receipt was given for my order.
When I checked my credit card, there was a separate additional charge of $3.87.
I keep calling the location, but nobody picked up.
After 2 days I personally visited the location and met Assistant Manager, asked for refund of missing items and separately charged additional amount.
She showed her unwillingness to resolve the issue.
I provided my phone number, she promised that will call back to resolve the problem, but never received any response and still my issue in unresolved.
User's recommendation: Never ever visit this location. Worst customer service.
Location: Loganville, Georgia
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