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3.0

I tried to send a complaint to Popeyes after discovering the comments phone number is no good. Then I discover the email address I got off the Popeyes website Iis no good.

Here is the returned email.

On Wed, Jan 9, 2019 at 9:55 PM Mail Delivery Subsystem wrote:

Error Icon

Address not found

Your message wasn't delivered to popeyescommunications@***.com because the address couldn't be found, or is unable to receive mail.

The response from the remote server was:

550 Invalid recipient (#5.1.1)

---------- Forwarded message ----------

From: Anthony Stone

To: "popeyescommunications@***.com"

Subject: Customer service issue

Hello,

My chief complaint about the location at 3525 Alta Mesa in Fort Worth Texas is that the store is usually not open over a half hour before closing time. Tonight I drove to the location to purchase the three piece mixed chicken box with a biscuit. My first issue tonight was that I waited for over three minutes before anyone answered me to place my order. I picked up my order and took it home only to find thst there was no biscuit

So I decide to complain via the web page only to discover that the restaurant does not appear on the drop-down after Iโ€™ve selected the state of Texas in the city of Fort Worth. So then I called the number on the receipt under comments only to find that the number 903โ€“785-**** connected

me with a store in Paris Texas. The man who answered the phone told me this happens all the time so itโ€™s apparent to me that no one cares whether the number is correct or not.

Iโ€™m not sure if any of this information on the receipt is correct or not other than the price I paid for the food that I did not totally get it when I picked up my order. The receipt says Popeyes store number 10541 the transaction occurred on January 9 at 8:53 PM and according to verse my cashier was Maria.

I have this strange feeling that this will fall on deaf ears but Iโ€™m gonna give it one try before I stop going to Popeyes for chicken.

Regards,

Anthony Stone

Reason of review: Poor customer service.

Location: 3525 Altamesa Blvd, Fort Worth, TX 76133, USA

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