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12/13/18 @9:40pm I was denied to order food at this time because the lobby was closed as I was told by the rude and disrespectful employee that was to late. She continued to raise her voice.

When ask to talk to manager the manager never came out to talk to me. I ask for the employee name and she rudely said โ€œwhy do you need to know my name ? Iโ€™m not gonna tell you it! Then proceed to be more rude and disrespectful and said her name was Jesus.

I coming out of a 14 hr shift and all I wanted was to order a meal for me and my family. When there was another family in the lobby who order food before me and got there meal but I couldnโ€™t. I really enjoy the food at popeyes it actually one of my favorite and I never had a problem with customer service but this location in Tomball,Tx near H-E-B has the most worst horrible service I ever experienced in my life.

It felt like I was on there time when there was still 20 mins before they closed. Iโ€™m a very unhappy customer and I wouldnโ€™t want to go back to that location ever

Reason of review: Order processing issue.

Location: 1414 Graham Dr, Tomball, TX 77375, USA

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