Today I visited your Popeyes Chicken and Seafood location at 1525 Dundas St East,Whitby,Ontario
at 6.04 pm and earlier when I placed my order.
I purchased 2 orders of popcorn Shrimp and 2 orders of Chicken tenders and the total came to some $20+,
then waited for the order to be filled. This was my 3rd visit to this location THIS WEEK !!!
When the girl asked me what kind of sauce I wanted, told her 2 of the sweet and sour sauce for each order, i.e. 4
in total. What appeared to be a manager (dressed in black) yelled and told me only 1 per order is permitted, policy of Head Office.
Asked her if it was appropriate to loose a customer, and a good customer over an extra sauce, she again reiterated "Head Office" orders and
policy. Advised her that this was the first time ever that I had been refused the extra sauce and it was my third visit this week, that I also
would be writing Head Office and complain. She again said Head Office Policy. I then bought the sauce and paid $0.26 cents, again asked her if
the $0.26 cents was worth loosing a customer over.
Wonder how much you spend on advertising per customer, also not counting the other 10 that will be told and likely not
go in the establishment.
I expect to receive a reply from you or somebody to explain
Location: Etobicoke, Ontario
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