Product: Popeyes Louisiana Kitchen Customer Care Clear all filters (780 of 780 reviews match)
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Popeyes Louisiana Kitchen in Philadelphia, Pennsylvania - Bad experience

I was told they would send me a gift card. This was November 6th. I haven’t received anything
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1 comment
Anonymous
#1779259

Maybe one of the dishonest employees working at the post office took it. They've got thieves working at the post office just like they do anywhere else.

Review
#1711318 Review #1711318 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Popeyes Louisiana Kitchen - Rude managers and staff

1.0
Details
I drove up to the speaker and no one greeted me by voice.So I couldn't make my order. Due to a severe delay in response, I thought well maybe the speaker is broken. I continued to drive around to the window thinking I should able to make my order at the window and I was told I wasn't able to make my order at the window. I explained how that is unfair treatment and going back through the drive-thru wasn't an appropriate solution given the facts I already waited my turn. I would like for the general manager to reach out to me and that hasn't happened.
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Review
#1707563 Review #1707563 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care
Pros
  • Go to popeyes customer pissed off
Cons
  • Poor customer service
  • Lousy service
Reason of review
Poor customer service
Loss
$12
Preferred solution
Orders to be taken at the window when someting like this happens.
Tags
  • bad service
  • Horrendous Customer Service

Popeyes Louisiana Kitchen in Carmichael, California - Don't go to any restaurant. Your life could be at risk.

1.0
Details
I'm very disgusted with Popeyes. They see the violence that is going on about their sandwich and continue to sell it. People are dying and their just worried about making a dollar. This company is not even speaking out about it. I have seen the violence first hand in one of the buildings and the employees just watched.
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1 comment
Anonymous
#1776670

What would "transformer" scammer Elizabeth Carmichael do?

Review
#1706102 Review #1706102 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care
Reason of review
To much violence

Popeyes Louisiana Kitchen in Chicago, Illinois - No turkeys for customers they are all being bought by the employees

1.7
Details
I’ve driven to several locations In Chicago to find a turkey and none them have any left, even the managers said all the Employees have one if not 2
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1 comment
Anonymous
#1777676

All of the Turkeys are in the long line of cars in the drive-thru that is wrapping around the block, waiting to get their chicken samwitches. Too lazy to cook at home, too lazy to go inside of the restaurant to order their food.

Review
#1705609 Review #1705609 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care
Pros
  • Good chicken
Cons
  • Thieves
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • No Turkey

Popeyes Louisiana Kitchen - Stay away

2.2
Details
Popeyes Louisiana Kitchen - Stay away
Popeyes Louisiana Kitchen - Stay away
Popeyes Louisiana Kitchen - Stay away
New Popeyes opened up in West Miami, been in line for over 45 minutes while they had a shift change, employees just standing around. Very disappointed, this does not bode well for its future. People walking out tired of waiting, and still the person who seems to be the manager, doesn’t acknowledge its customers
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Review
#1705511 Review #1705511 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care
Reason of review
Poor customer service
Tags
  • customer serivce conversation

Popeyes Louisiana Kitchen in District D, Louisiana - Very rude customer service.

2.6
Details
I ordered the new all talked about chicken sandwich combo with extra drink. Total was wrong. The fixed it. But very rude when asked it. This was the manager on duty. Loud and obnoxious.
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Review
#1705329 Review #1705329 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care
Pros
  • Convenience
  • Good tasting chicken
Cons
  • Disrespectful cashier
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Nasty Employee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
Popeyes Louisiana Kitchen - Paid for food did not receive
Popeyes Louisiana Kitchen - Paid for food did not receive
Popeyes Louisiana Kitchen - Paid for food did not receive
Popeyes Louisiana Kitchen - Paid for food did not receive
Popeyes Louisiana Kitchen - Paid for food did not receive
Went to the popeyes location on N Harvey Mitchell Parkway (store location 4972) on Thursday November 3rd. Me and my friend ordered 2 chicken sandwiches, two biscuits, and a Dr. Pepper on the app. The order was placed at 6:35pm central time. When we got to the...
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2 comments
Anonymous
#1777642

LOL...Next time walk your @#$# into the store and place your order. Thankfully they gave your sandwich away to people who had the temerity to actually show up at a physical location and make an order either through the drive-through or in the shop. Had your sandwich been there, you would have whined that it was cold and soggy as it sat by the wayside waiting for you to turn up.

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Review
#1702490 Review #1702490 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care
Reason of review
Poor customer service
Loss
$14
Preferred solution
Full refund
Tags
  • Bad Customer Care

Popeyes Louisiana Kitchen in Riyadh, Ar Riyāḑ - To enforce the having all items on the menu

3.4
Details
The popeyes in saudi Arabia airport never has mashed potatoes when i go. Ive been at least 20 times. Also they sometimes serve a hamburger bun and not the popeyes roll.
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1 comment
Anonymous
#1774404

MAY THE FORCE BE WITH YOU!

Review
#1702140 Review #1702140 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care

Popeyes Louisiana Kitchen in San Antonio West, Texas - Complaint ignored

Need to speak to someone! Cannot contact my store. They don’t answer phone.
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Review
#1701624 Review #1701624 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care
Pros
  • Good food
  • Good tasting chicken
Cons
  • Cannot get them to answer phone so i can order
Reason of review
Order processing issue
Preferred solution
Be able to order Turkey for thanksgiving

Contact Popeyes Louisiana Kitchen Customer Service

Mailing Address:
Popeyes Louisiana Kitchen, Inc.
400 Perimeter Center Terrace Suite 1000
Atlanta, Georgia 30346
United States
Phone:
(877) 767-3937
All Popeyes Louisiana Kitchen Contacts

Popeyes Louisiana Kitchen Reviews

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  5. 129 reviews
Popeyes Louisiana Kitchen reviews
2.2
Details
I went on my lunch break however when I got to the door there was a sign that said lobby closed. I got in drive threw and once it was my turn I waited but no one never said anything. So I blew my horn to make sure they knew I a was there. By this time drive threw is in...
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Review
#1701483 Review #1701483 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care
Cons
  • Poor quality and customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Trying To Fight Customers