Product: Popeyes Louisiana Kitchen Drive-through Clear all filters (281 of 281 reviews match)
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Popeyes Louisiana Kitchen in Augusta, Georgia - The food is not cook correct Biscut are hard as a rock. 6pm

1.5
Details
Popeyes Louisiana Kitchen - The food is not cook correct Biscut are hard as a rock. 6pm
Go to your Popeyes on Walton way in Augusta Georgia. The biscuits are hard as a rock this is ridiculous this time a day. I don’t like this kind of customer service. This makes me very unhappy my Grandmother loves these biscuits.
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Review
#1624476 Review #1624476 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through
Reason of review
Poor customer service
Loss
$5
Preferred solution
Let the company propose a solution

Popeyes Louisiana Kitchen - Customer complaint

3.5
Details
I ordered chicken tenders in the drive thru. A new batch was being made so it was going to be a longer wait. I used to work in fast food so I understood and had no issues. They finally bring out my food over 20 minutes later. 20 minutes! This was my first visit after being highly dissatisfied at my last visit. I dont think I will be going back to this location - which happens to be the only location near me. I would like my money back.
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Review
#1604425 Review #1604425 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through
Reason of review
Problem with delivery
Loss
$12
Preferred solution
Full refund
1.0
Details
I was in the drive thru behind two other cars for a Lil over than 12 minutes. When finally at the speaker to place the order it took another 5 min. When I placed order I was told there were no more chicken tenders then was told to wait do they can check. I placed an...
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3 comments
Anonymous
#1733762

salvation army. go eat there, see how you like it.

i suggest drinking a forty and a shot of whiskey first. the battle axe lady won't let you have seconds.

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Review
#1601551 Review #1601551 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through
Cons
  • Waiting time
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Placed order in Drive throw for 11 pieces spicy fried chicken with two large sides on Saturday 6/20/19 at 6 pm et. We told it would take 4 minutes. 30 minutes later went into the store. Was told our order was given away and the store staff laughed. Offered us 1 extra...
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1 comment
Anonymous
#1720146

Maybe next time you should carry your asset into the store and order your food from the front counter. I'd advise you to only pay with cash money from now on. And don't forget that the dummies at Poopeye's refuse to accept $50 or $100 bills.

Review
#1595063 Review #1595063 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through
Cons
  • Store is not clean and staff is extremely unprofessional
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Don T Ask For Spicy Chicken

Popeyes Louisiana Kitchen in Semmes, Alabama - Worst ever

Today I go through the drive thru and order an 11pc wit 2sides and 2 extra sides of Fry's with a gal of tea .. I make it home to find my whole gal of tea leaked out due to the server not fighting it .I was missing a fry and after waiting 4 mins my Fry's were cold to top it all off I was short 1pc of chicken .I will never go back Angry
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Review
#1588185 Review #1588185 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through
Cons
  • Tons
Reason of review
Order processing issue
Loss
$40
Preferred solution
Let the company propose a solution

Popeyes Louisiana Kitchen in Cabot, Arkansas - Burned chicken and no bisquits

ordered eleven piece spicy with two sides and 5 biscuits. after very long wait, got food through drive through, chicken was so burnt it weighed nothing, my dogs struggled to eat what we wouldn't try. we got no biscuits. no honey or hot sauce was offered. small amount of gravy on half filled potatoes. we got 5 legs, two breasts, two thighs, one wing, and some unknown piece. we were very disappointed.
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Review
#1587087 Review #1587087 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through

Popeyes Louisiana Kitchen in Greenville, South Carolina - Very terrible drive thru experience!!!!!!!!

1.0
Details
If this could give them a -5 stars I would!!!!! I waited for someone to come over the intercom at the drive thru for 20 minutes. When someone did say something, first it was a very rude man "You're gonna have to wait a minute!". Then a girl ask what I wanted to order and when I did she didn't say anything else. I pulled around to the window and all of the workers that I could see(4 of them), were just standing around, laughing, and talking! If you plan to go to this Popeye's, please save your money and time for another place that appreciates your business.
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Review
#1579429 Review #1579429 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Popeyes Louisiana Kitchen in Roselle, Illinois - Slow very slow

4.0
Details
I waited over 5 minutes in front of the drive thru speaker just to place an order. An additional 15 minutes inline to get my meal. It total the whole process took over 20 minutes. That to me is not fast food. Why does it take on average 5 minutes a car to get their order once at the window. . Poplar bluff MO 63901
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Review
#1574148 Review #1574148 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through
Pros
  • Food
Cons
  • How long it took to get the food
Reason of review
Poor customer service
Loss
$10
Preferred solution
Let the company propose a solution
I literally waited 45 minutes in the drive through. They were out of the 2 items (cole slaw & spicy honey chicken) that I went there for. So, I ordered chicken tenders, mashed potatoes and mac n cheese. I was in line for about 15 minutes before my car even made it to...
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Review
#1564448 Review #1564448 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through
Cons
  • Items missing from order
  • Did not have the items i wanted
  • Waiting 45 minutes in the drive through
Reason of review
Poor customer service
Loss
$24
Preferred solution
Let the company propose a solution

Popeyes Louisiana Kitchen in Aurora, Illinois - Bad food

1.3
Details
Very rude and inconsiderate. Not willing to accommodate for inconvenience
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Review
#1562411 Review #1562411 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through