Product: Popeyes Louisiana Kitchen Drive-through Clear all filters (281 of 281 reviews match)
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Popeyes Louisiana Kitchen in Calumet, Indiana - Staff, food. Customer service

1.6
Details
Popeyes Louisiana Kitchen - Staff, food. Customer service
I called I would like to know my issue was resolved. Paid for food I don’t receive
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Review
#1540340 Review #1540340 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through
Reason of review
Order processing issue

Popeyes Louisiana Kitchen in Enterprise, Alabama - Drive thru sucks.

Went to drive thru window no. Response no help. Waited 10min. To see if order screen was out of order. Drop to window waited continue and continued to wait at least 15minutes. No response clearly employee looked up several times and never assisted me.
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Review
#1537857 Review #1537857 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through
Reason of review
Order processing issue

Popeyes Louisiana Kitchen in Harrisburg, Pennsylvania - Non professional staff

1.7
Details
Popeyes in Harrisburg, PA, store #5448 has the most disrespectful & unprofessional staff I’ve ever came in contact. They didn’t take my order at the window because they stated I didn’t register at the drive thru. I asked for the manager and someone named JoJo came to the window and stated, “she can’t take my order”. Then the GM came and stated the same thing. When I asked for the GM’s name, she stated “GM..I don’t give out my name”. That’s no providing customer service to a paying customer. This incident occurred 5/19/19 at 1:47pm. I’m sure this is not how your company would like to be represented to customers. I’m upset and disappointed at the same time.
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Review
#1537791 Review #1537791 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through
Reason of review
Poor customer service

Popeyes Louisiana Kitchen - For bad service

Refused to serve me for me being upset that they didn’t have chicken available while being a chicken place.
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Review
#1536110 Review #1536110 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through
Reason of review
Poor customer service

Popeyes Louisiana Kitchen in Henderson, Nevada - Wrong order as always

Popeyes Louisiana Kitchen - Wrong order as always
I purchased an 8 piece meal on Saturday 5/12/19. This is not the first incident I had with our local Popeyes located on Stephanie in Henderson, Nevada. I have complained several times about orders in the past . I am just tired of doing it . I am not the only customer that has this complaint with this location. I have gone to other Popeyes and have never had this problem. So the problem with order is I only received 1 breast 2 wings 1 leg and 4 top of legs. Two in my family like the breast and legs and no one is crazy for the tops of legs and we got 4. Without any explanation I didn’t know till I got home. They are always getting orders wrong and I’m sick of it. I am attaching pic of what was in box for proof. Thank you Dee Jockers
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Review
#1533887 Review #1533887 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through
Reason of review
Order processing issue

Popeyes Louisiana Kitchen in District F, Louisiana - Horrible wait time

3.7
Details
I ordered a 3 piece mild and fries on 5/10/19 at 4:08 pm in the drive through. I was told there was a 7 min. wait, I was fine with that. 15 minutes later still no food. I finally walked in and got my own food. I was told that she had forgotten me. The fries were soggy and the biscuit was hard. I wouldn't complain but this has happened more that one at this particular store. Popeyes #3179 , 1713 Martin Luther King Jr. Drive Monroe La 71202
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Review
#1532413 Review #1532413 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through
Reason of review
Order processing issue

Popeyes Louisiana Kitchen in North Charleston, South Carolina - Awful service

In the drive thru at 10;30 and didn’t get served was told they were closed
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Review
#1527553 Review #1527553 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through
Reason of review
Poor customer service

Popeyes Louisiana Kitchen in Hohenwald, Tennessee - Chicken always fried to hard need to change cooking. oil will not answer phone calls

Yesterday I tried to call to tell them about it This happens all the time when l drive Thur I always say don't fry chicken hard when my husband gets home from picking up the chicken he always forget to tell them not to fry it hard
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Review
#1523879 Review #1523879 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through
Reason of review
Poor customer service

Popeyes Louisiana Kitchen in Oak Park, Michigan - My food wasn't right

I went to popeye's and ordered a 2piece white snack spicy and didn't get what I ordered! I went through the drive thru when i placed my order when i saw it wasn't right I ended up going on the inside to see if they would fix my problem the manager told me that i woukd have to wait 15 mins for a spicy wing... I didnt want to wait that long for a piece of chicken so I asked for a refund she told me that they did not do refunds.. I've never heard of that!!! She was absolutely rude! I will NEVER AND I MEAN NEVER EAT AT POPEYE'S AGAIN!
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Review
#1519897 Review #1519897 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through
Reason of review
Order processing issue

Popeyes Louisiana Kitchen in Newport News, Virginia - How i was treated when i ordered food

Please call me so I can explain incident very important
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Review
#1513602 Review #1513602 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through
Reason of review
Poor customer service