Popeyes Louisiana Kitchen - RACISM DISRESPECTFUL HORRID SERVICE
I Tiona am a young African American woman. I arrived to the Popeyes Location on Bergen Ave Jersey City,NJ to be greeted by a young female who has been working here for quite sometime because ive seen her she has served me on many occasions.
Tonight July 21 at 830pm its POURING RAIN I Got Off My BUS To grab dinner and when i went to place my order with the SAME young lady who has taken my order over a dozen times i give her my receipt with my survey code she takes the recipt then says "Wait 1 Second" she walks to the back and comes out with another young lady who says to me "No you cant use this" so i reply "is there some kind of problem?" She replies " Yeah.. You only have 1 receipt but it says you paid with a debit card so we need both receipts" so i reply "well here is the debit card im going to use the exact same one will this suffice?" Her reply (very Rude) "NO ITS NOT!! AND ANYWAY YOU DID NOT MAKE THE PURCHASE AT MY STORE SO GO BACK TO THE STORE WHERE YOU MADE THE FIRST PURCHASE CAUSE WE NOT ACCEPTING THIS!!!" Now Im In full shock!! I say to her well Miss this is not my first time making a purchase with the survey here at this location with receipts from the other popeyes on Monmouth Street When im at work!" Her reply yet again VERY LOUD "WELL I DONT CARE I SAID NO THATS IT IF YOU DONT LIKE YOU CAN GO..." then i along with 3 other customers start to ask her why the atttitude why so nasty..
I DONT CARE WHATEVER YOU CAN GO!!! So iasked can you show me where it says we have to use the redemption code at original store of purchase and her reply 'I DONT HAVE TO SHOW ANYTHING IM TELLING YOU WITH MY MOUTH" SO I Reply is this how you treat ALL customers is this how you treat all customers of color??! She is now speaking to fellow coworkers in her native language i reply this will NOT be accepted this will not be tolerated i can have coprate on the line and ask if this is acceptable her reply I DONT CARE WHAT YOU SAY WHAT EVER GET OUT LITTLE BLACK GIRL ALL YOU BLACK THINK LIKE YOU BOSS IM BOSS MY STORE GET OUT and raises her hand to give the "peace" sign. I am willing to give my credit/debit card information to represent how loyal a customer i am to the Popeyes family but to be treated in such a way as if I OR MY MONEY does not matter is hurtful.
I felt embarassed i was wet from the rain on top of it all i got off my bus timed myself to place my order grab the order and be done in time for the next bus so i dont get even wetter. But that did not happen.
I am so hurt and i hope i recieve some sort of acknowledgement for this matter. I can be reached by phone at (97e)816-**** or email davistiona1985@***.com
Reason of review: Order processing issue.
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Comments
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I am going to say and state something else about this reviewer. This reviewer has deleted photos and videos of the false claims.
And this reviewer has admitted to lying and fabricating details.
This reviewer is a fraud and a scammer! Please be aware!
Alert: This reviewer is the same person that has some deleted you tube videos from false claims and false reviews onto Walmart. Her name is Michelle.
And she goes by different aliases! Please be aware of her!
She's a phony and fraud! She has done this onto other webpages.
attention all white people who are commenting. There is no such thing as the race card.
That was made up by you white people to make black people like me look like a victim.
I am able to tell there are alot of you who are starting *** If you don't believe me, check out my youtube video onto how i am going to explain there is no such thing, as the race card card. All black people like me are always being treated differently.
Well all know about your different videos. And we all know that they have been deleted and reported.
You're just looking for attention and fame for the entitled person you are! A sore loser!
You people are always trying to cheat the system. She was doing her job.
Maybe you should get one so you can get a car and not have to take the bus. But with all the free EBT I pay for why would you?
WHY ARE YOU FINDING TIME IN YOUR BUSY WORK SCHEDULE REPLYING TO A POPEYES COMPLAINT..... HERE'S THE FUNNY PART TO THIS... YOUR WORDS DONT MEAN A DAMN THING
Umm, this is an review website. Everybody is allowed to respond to anybody.
People are allowed to call out and confront entitled people for the way they act. Just like this person, the reviewer.
Sounds like you should not be playing the race and entitlement card. If you're going to play stupid games and prizes with the employees and managers then you're going to get burned!
Life Lesson: You should have someone teach you and educate you onto that! Dummy!
Agreed. We need to stop customers like this! No employee or manager need to deal with customers like this!
Oh, boo-hoo. You're just mad and angry because people are calling out and confronting customers that deserve it. Why don't you take your hate speech and stick up your...
Sounds like you got a little too much time on your hands. Just like the person writing all over the money. Only someone with plenty of free time on their hands would take the time to write all over the money just as someone with way too much time on their hands would take the time to construct mean spirited complaints to people who are complaining about the poor quality of the food and service that they are getting at one of the all too common sleazy fast food "restaurants", where they feed you breezy meals and where the way that they treat you makes you feel like dirt.
and clearly this customer is playing the race and entitlement card. People are allowed to call out and confront customers for lying and fabricating!
Nobody has to much time onto their hands for calling out entitled people. It's not everybody else's fault you're stuck at being stupid for not understanding that!
If anybody's word does not mean anything, it is yours. It's clear you're the one from the review. And you're just mad and angry for people calling you for the way you're acting.
Actually she was not doing her job. Popeyes allows redemption codes from any store as long as it is in the same district.
Maybe you should educate yourself and leave your little fast food job. Then maybe you wonโt be so angry.
And someone needs to teach you and educate you just because someone is commenting does not mean that they are form the store or the company! People are always able to tell when customers like you lie and fabricate details.
That's proof all you're doing is looking to start something with the employees and managers or trying to get something for fee. You're stuck onto stupid.
Agreed.
You need to stop assuming the people are from the company or the store. You're the type of customer that is a attention seeker.
You're 100 percent accurate. This customer is just looking for attention and fame. It's so bad and sad to see any manager or employee deal with a customer that acts like this.
Everybody is able to tell who it is at fault here. It is the customer that is lying and fabricating details.
Maybe you should educate yourself to and stop playing the race and entitlement card. You're one those "My Way" types. You're a customer from h.
No employee or manager should serve you. And no company or store should reach out to you for being a liar and fabricator!