This is twice I've been to Popeyes in the south. Once in North Augusta, SC and Ft.
Gordon, GA and both times I've faced an all black staff that seemed to treat their race better than any other. I went to Popeyes for dinner in North Augusta and they never could get my order right. I finally got sick of it and called to complain that I didn't receive all my order. The manager said no problem she would be happy to compensate me the SODA they never gave me and ALL the sides they left out of my order just to mention my name when coming through the drive through cause she knew I was disabled and have problems sitting in their hard chairs.
When I went to pick up my order and mentioned my name I told the lady I wasn't dressed to walk inside and that I was told by the manager to just come in. She yelled at me over the intercom and said well too bad I'm the manager today and I'm saying if you don't come in you won't get served then the black couple behind me had the same issue and they went through the drive though and got served. That's just MESSED up! Now they went out of service cause I threatened a lawsuit and I'm sure many after me did as well.
This time I went to ft Gordon to the px and ordered. I went to go get a soda and was told just before that my number was 88 and the lady asked what sauce I wanted and I said Mardi gras mustard and she asked what chicken I wanted and I said spicy and a kids meal nuggets with fries. Well my son and I go to get our drink and come back to them yelling the number 96 and then I hear 97 and I asked nicely what about number 88 and they looked at me like they knew I was there but never answered so I thought maybe I'm over estimating them and should ask a little louder. I asked two more times and each time my voice got louder and louder and they ignored me until a black soldier said are you going to answer her and the lady said well she can wait cause she ordered the nuggets and its a wait for the nuggets and he said well I wasn't the one who asked don't ignore her look at get and tell her that.
Then she finally told me and I stood there another 15 min until I finally spoke up again and asked how much longer am I going to need to wait cause if the cashier would of told me it was a wait I would of ordered something else for my son this is ridiculous and they finally called my number. Then I checked my order and not one sauce was in it. I asked lady I hate interrupting you but I need some sauce with my order please and she rolled her eyes and called the next person. Then I said again lady I need the sauce I ordered with my order now can I please have it so I can leave and she rolled her eyes again.
I said what the *** is wrong with you guys you can answer a single question I'm asking and I'm not asking for much. You keep ignoring me and acting all shady and its just food what is the deal and the girl finally turned to me and said mamme we are out of that sauce and I said when did you run out cause you asked me when I ordered what I wanted and I told you then has things changed from now and then that bad. Why didn't you tell me then I unless you handed it to the ten or eleven people that were behind me that you took care of first (all black soldiers by the way and the other white guy was waiting just like me) then she exploded on me screaming to were the whole px was watching and that's when I had enough and I went off on her saying what is your deal lady why can't you answer two questions without being shady and giving me an attitude. You've ignored me the whole time I've been waiting on my order and asking what is wrong with my order and then you fail to tell me your out of a sauce when you could of told me while you were ringing me up.
She continued to scream at me and my son so as to embarrass us to make us look bad and not her and I keep at it and asked for the manager and the manager ran to the back and called her out but then she went right back up the register and got to continue while some other lady apologized to me and I said no why can't see apologize to me. She's right there and your still letting her work after what she did. I don't want a free meal I want and apology period!!!! What is wrong with you Popeyes.
Do you have an issue with color?!!! I don't care if someone is purple they are paying your paycheck and don't deserve to be treated like ***. I wouldn't of ever thought about doing half the *** she pulled and would of apologize right away if a customer got upset.
Are you guys racist?!!'....cause if you are tell me now and I'll let alllllll my friends know not to eat there like I did the last one that shut down after doing the same thing to everyone!!!!! You employees and customer service sucks and to have someone doing that *** on post is un except able!!!!
Monetary Loss: $7.
Location: Snellville, Georgia
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