Popeyes Louisiana Kitchen Reviews

Show reviews that mention
order chicken food popeyes service manager customer store customer service location
Filter review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Paid for Popeyes food....no delivery...

Explore video interviews
Popeyes Louisiana Kitchen - Paid for Popeyes food....no delivery...
Popeyes Louisiana Kitchen - Paid for Popeyes food....no delivery...
I made an order through the Popeyes app and paid for a family meal. I requested it to be delivered from the store nearest to me. But not only was my order taken, and paid for, it was marked as delivered when the store was actually closed with no notification to me a paying customer.

User's recommendation: Call the local store first. If they don’t answer then they probably are closed and can’t take you’re business.

View full review
2 comments
#1904590

Yo dude, you be tripping. Those cats at P00PEYE'S never answer the phone. Any major dude will tell you.

#1932879
@PissedConsumer1904590

this is for laughs and for giggles. I hear that atom cats is hiring!

View more comments (1)
Featured
ID
#1835908 Review #1835908 is a subjective opinion of poster.
Location
South Aurora, Colorado
Service
Popeyes Louisiana Kitchen Delivery Service
Pros
  • Great flavor
  • Great sides
  • Great chicken
Cons
  • Closings
  • Delivery service
  • Whole experience unacceptable
Loss
$34
Preferred solution
Full refund
Most helpful review
The survey on the back of your Popeye's receipt is a scam. They never send you a validation code for a free two piece chicken meal. I have done these surveys the past 4 four times I have eaten at Popeyes and I never received a validation code. Don't bother to take the...
View full review
View full review
91 comments
#1985653

Why no Popeye bring back onion rings?

View more comments
ID
#385337 Review #385337 is a subjective opinion of poster.
Loss
$5
New Reviewer

I am calling Popeyes do the service the food burn an attitude or

I'm pissed off each and every time I come here I have an issue with the wrong food and the list goes on

User's recommendation: Why do I have to go through all this *** just to talk to Customer Service.

View full review
1 comment
#2075483

Go elsewhere.. You'll be doing them a favor

ID
#2958012 Review #2958012 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My order was messed up

I don't eat thighs. I ordered a four-piece and I was given four thighs. This has happened twice in a row. This mistake has cost me 22 dollars total for two days. I should have received a wing, breast, leg and thigh. Plus a free breast and wing spicy. All chicken should be spicy.
View full review
ID
#2950426 Review #2950426 is a subjective opinion of poster.
Pros
  • Great flavor
  • Tasty food
Cons
  • Cant expedite-slow service
  • Didnt receive all of my food
Loss
$22
Preferred solution
Deliver product or service ordered

My check waa short

I worked 32 hours and was never paid and have my clock in and out sheet were provided. Then worked 41.38 hours and was paid for 32 .. I would never work for this place again

User's recommendation: I would never ever recommend this place to eat at. Every time I eat thier it made me sick.

View full review
ID
#2947022 Review #2947022 is a subjective opinion of poster.
Cons
  • Bad management
New Reviewer

Because of the service last past days

The day before my food was not fresh And today an issue with the coupon, The coupons should always specify particular pieces. The shift supervisor refuse to give her name as well.
View full review
1 comment
#2073276

Her name is none of your business... Sounds like you should start eating at home more.

ID
#2944025 Review #2944025 is a subjective opinion of poster.
Pros
  • I love your chicken
Cons
  • Management was not professional
  • Rude employees and manager
  • Cold food
Preferred solution
Price reduction
New Reviewer

Problems ordering

the delivery fee was not free as advertised in the application. ,..... ...... . ............ .......... .. ..
View full review
ID
#2940553 Review #2940553 is a subjective opinion of poster.
Loss
$4
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wrong order

Received a wrong order from a totally different restaurant which is really disappointing, never expected this from uber eats.
View full review
ID
#2937919 Review #2937919 is a subjective opinion of poster.
Pros
  • Taste
Cons
  • Small pieces of chicken
Loss
$26
Preferred solution
Full refund
New Reviewer

Sour slaw old chicken

Went to valley Alabama location and ordered lunch bad mistake. Slaw was sour and my chicken sandwich had old chicken on it. I tried calling them and no answer.. This is the second time I've got bad slaw there.

User's recommendation: Check order before leaving drive thru.

View full review
ID
#2929245 Review #2929245 is a subjective opinion of poster.
Pros
  • Dislike
Loss
$8
Preferred solution
Full refund

My order was not delivered

We placed an order for 12pcs chicken at 12:46pm. The delivery driver arrived at 2:44pm without the order, and he told us that popeyes didn't have an order for our address even thou we fully paid for the order on my debt card the amount paid was $32.61 We will never again order from popeyes at any location.

User's recommendation: Be careful when placing an order online.

View full review
ID
#2926484 Review #2926484 is a subjective opinion of poster.

Why is the Cleburne Tx location always closed

Really nothing happened. All the right words, no actions. Will have to wait and see if there are any actions to correct problems. Lol.

User's recommendation: Don't support this type of business.

View full review
ID
#2925180 Review #2925180 is a subjective opinion of poster.
Location
Alvarado, Texas
New Reviewer

Disrespectful kids

Disrespectful kids I asked for fresh chicken chicken came back and it was black it was Cold and it was no good .got food I did not even order I need to speak with someone they need to do some about them people up there because they are very disrespectful for no reason. and that time of night I will never order from that restaurant again I love Popeyes but Ill never order from them again I need it for $39 refund

User's recommendation: Never to purchase anything from that Popeyes location.

View full review
ID
#2919691 Review #2919691 is a subjective opinion of poster.
Location
Hammond, Indiana
Loss
$40
Preferred solution
Full refund

Comlaint

I purchased a 16 piece family meal and the chicken was old and cold after specifically requesting fresh hot Chicken. When I got home, the kids ate three pieces but my wife and I refused to eat the dried out chicken. My wife suggested I return it to the restaurant for a refund. The manager was rude and did not give me a full refund because three pieces were earn by the kids. This is bad customer service and I expect my order to be replaced with fresh Chicken.

User's recommendation: Check your order before leaving the restaurant.

View full review
ID
#2917292 Review #2917292 is a subjective opinion of poster.
Location
Riverdale, Georgia
New Reviewer
I went to get me some to eat at your Popeyes store located on Matt Dy in Madison Tn 37115 and when I made it home it was the wrong chicken order what I order was leg and thing but they stated that they doesnt have any legs, so I said just give me two things because I...
View full review
View full review
ID
#2913492 Review #2913492 is a subjective opinion of poster.
Location
Nashville-Davidson, Tennessee
Loss
$10
Preferred solution
Let the company propose a solution

Franchise in Saint John NB Canada

Hi, I am looking for franchise of Popyee in Quispamsis/Saint John. i would highly appreciate your guidance in this regard. What is Franchise cost ? For how long the Franchise will be with me what about equipment / Raw material will you deliver it ? how about the real estate can i buy/rent or Popeyes management will be involved. how much staff do i need can i decide on my own or popyees will decide ? how much profit approx i should be getting. anything elase i should be aware of it. Regards Zia khan 905 699 ****
View full review
ID
#2909495 Review #2909495 is a subjective opinion of poster.
Location
Saint John, New Brunswick
New Reviewer

Customer complaint

Manager of oxford Alabama took our order and was very nasty when we told her she messed up the order she refused to fix it and just kept repeating 19.12 over and over she stated they was short staff but I believe thats not the customer fault

User's recommendation: Will not go back.

View full review
ID
#2906802 Review #2906802 is a subjective opinion of poster.
Preferred solution
Apology
New Reviewer

Poor service, Poor Food and inaccurate order

So I ordered on line at your Store on 15 th and National Milwaukee WI. I ordered 2 do meat meals, 1 chicken nuggets 1 classic chicken sandwich. My order was suppose to be ready at 5:30 pm pick up. I got there and had to wait in line . I didnt get my order till 5:50 pm. When I got it the sandwich wasnt in there I waited a additional 5 min to talk to someone. She explained they didnt have any and I would have to go on line to get a refund. I asked if she would substitute something she said yes so a got a order sm of nuggets. I didnt get the right sides. Biscuits hard Angryarock

User's recommendation: Don’t order on line and don’t pick this store.

View full review
ID
#2897248 Review #2897248 is a subjective opinion of poster.
Pros
  • Non
Cons
  • Bad food bad service
  • Bad quality bad accuratecy
Loss
$26
Preferred solution
Full refund

Brands Related to Popeyes Louisiana Kitchen

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article