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The survey on the back of your Popeye's receipt is a scam. They never send you a validation code for a free two piece chicken meal. I have done these surveys the past 4 four times I have eaten at Popeyes and I never received a validation code. Don't bother to take the...
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83 comments
Anonymous
#1770559

I miss the delicious Chicken Samwitches! Brig'Um Back! Brig'Um Back!

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15 3
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Review
#385337 Review #385337 is a subjective opinion of poster.
Loss
$5

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Verified Reviewer

Popeyes Louisiana Kitchen in Hempstead, New York - Double check your orders.

1.0
Details
I ordered a 12 piece meal, which included 2 sides, plus 6 biscuits. I did not receive any of the biscuits plus one of the sides. Tried phoning the Baldwin branch, and I do not have a car to go to the branch, to which no answer. Tried customer service and was on hold for 50 minutes, no answer. Very frustrating... Popeyes, this is not the first time they have done this to me...
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#1713479 Review #1713479 is a subjective opinion of poster.
Cons
  • Poor product
  • Customer service and wait time
Reason of review
Problem with delivery
Preferred solution
Full refund

Popeyes Louisiana Kitchen in Philadelphia, Pennsylvania - Bad experience

I was told they would send me a gift card. This was November 6th. I haven’t received anything
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1 0
1 comment
Anonymous
#1779259

Maybe one of the dishonest employees working at the post office took it. They've got thieves working at the post office just like they do anywhere else.

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4 0
Review
#1711318 Review #1711318 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care

Popeyes Louisiana Kitchen in Dallas, Texas - Problem at store

The manager was very rude and did not communicate with the customers who had been waiting over 45 mins. We were under the impression that the fryer was heating up when actually it was not working. A customer mentioned this to the manager and he was very rude to this customer.
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#1710912 Review #1710912 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Manager

Popeyes Louisiana Kitchen in Fort Riley, Kansas - Terrible terrible terrible service

1.0
Details
Waited 25 minutes to get food. Employees chatting while patrons waited and waited. No apology. Nothing. This was in Lawrence Kansas. Place was dirty. Tables not cleaned. These idiots need to be fired
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1 comment
Anonymous
#1778704

They aren't going to fire anyone. Popeyes is already dealing with shortage in staffing issues.

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0 0
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#1710218 Review #1710218 is a subjective opinion of poster.

Popeyes Louisiana Kitchen in La Puente, California - Messed up order

They didnt want to fix my order they messed up Angry
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#1710173 Review #1710173 is a subjective opinion of poster.

Popeyes Louisiana Kitchen - Angry

No pickles only mayo sandwich
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#1708778 Review #1708778 is a subjective opinion of poster.

Popeyes Louisiana Kitchen in Tuscaloosa, Alabama - Bad service!

1.0
Details
Service was terrible ! & my order was messed up 3 times ! I had fries in my popeyes chicken sandwich bag instead of sandwiches!!? and the manager was very rude !
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1 0
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#1708033 Review #1708033 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Popeyes Louisiana Kitchen - Rude managers and staff

1.0
Details
I drove up to the speaker and no one greeted me by voice.So I couldn't make my order. Due to a severe delay in response, I thought well maybe the speaker is broken. I continued to drive around to the window thinking I should able to make my order at the window and I was told I wasn't able to make my order at the window. I explained how that is unfair treatment and going back through the drive-thru wasn't an appropriate solution given the facts I already waited my turn. I would like for the general manager to reach out to me and that hasn't happened.
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#1707563 Review #1707563 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care
Pros
  • Go to popeyes customer pissed off
Cons
  • Poor customer service
  • Lousy service
Reason of review
Poor customer service
Loss
$12
Preferred solution
Orders to be taken at the window when someting like this happens.
Tags
  • bad service
  • Horrendous Customer Service

1.8
Details
Person was very rude and told me to leave after asking them for extra sauce on my sandwich and they probably know they cannot do it
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0 1
4 comments
Anonymous
#1776785

If you were told to leave then you did FAR MORE then just ask for extra sauce. It must have been when they told you there would be a extra charge and you lost your damn mind.

No business wants to have to deal with the police but they will do so to remove a problem. YOU were the problem. Maybe look to your attitude and behavior before you go blasting a innocent employee. You are clearly a snowflake and we don’t need more of those.

YOU ARE NOT SPECIAL!! YOU ARE A NOBODY!!

YOU DESERVE NOTHING MORE THEN WHAT YOU PAID FOR!! Do us all a favor and post where YOU work so we can all give you a taste of the *** attitude YOU SHOWED!!

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7 1
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#1707094 Review #1707094 is a subjective opinion of poster.

Contact Popeyes Louisiana Kitchen Customer Service

Mailing Address:
Popeyes Louisiana Kitchen, Inc.
400 Perimeter Center Terrace Suite 1000
Atlanta, Georgia 30346
United States
Phone:
(877) 767-3937
All Popeyes Louisiana Kitchen Contacts

Popeyes Louisiana Kitchen Products and Services Reviews

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2.0
Details
I waited in the drive through for 20 minutes with only Myself and one other car. Placed my Order, paid. After I paid I was informed they were out of coke, then I was told they were also out of all strips. I asked for a refund, I was told by the cashier he didn’t know...
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1 0
1 comment
Anonymous
#1777219

Maybe next time you should go to a soup kitchen where the service is just as *** but at least the food will be for free. But I must warn you, they don't have a drive-thru. You'll have to carry your lazy asset inside of the place to get your food.

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5 0
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#1707060 Review #1707060 is a subjective opinion of poster.