Most helpful review
The survey on the back of your Popeye's receipt is a scam. They never send you a validation code for a free two piece chicken meal. I have done these surveys the past 4 four times I have eaten at Popeyes and I never received a validation code. Don't bother to take the...
View full review
View full review
91 comments
#1985653

Why no Popeye bring back onion rings?

View more comments
ID
#385337 Review #385337 is a subjective opinion of poster.
Loss
$5
Would not give me a free refill after I ordered 3 combos with Mac & cheese and ate inside with 2 friends. Was told they do not give refills when they have to give drinks from behind the counter. showed the manager the web site where Popeyes give free refills. They also...
View full review
View full review
ID
#3724998 Review #3724998 is a subjective opinion of poster.
Location
Middletown, Delaware
New Reviewer
Emelyo I was in drive-through and Monroeville Pittsburgh PA Pennsylvania he was makings assistant manager cry by talking to her yelling in her car names taking her cell phone telling her that he wants to see who is on the phone shes talking to first of all no manager...
View full review
View full review
ID
#3723836 Review #3723836 is a subjective opinion of poster.
Location
Providence, Rhode Island

Bad attitude ghetto loud music arguing and management is mean and loud

Heard them cussing and yelling. Very poor service. Management always outside or at lobby tables eating

User's recommendation: Don’t go.

View full review
ID
#3715492 Review #3715492 is a subjective opinion of poster.
Location
Wilson, North Carolina
Loss
$10
Preferred solution
Apology
New Reviewer

Bad service every time I visit Popeyes of Commerce, Ga

Popeyes Louisiana Kitchen - Bad service every time I visit Popeyes of Commerce, Ga
Every time I go to Popeyes of Commerce they either are out of items I order, say a special has been discontinued even though they havent been, always end up with incorrect order, very rude General Manager, and poor staff service. I keep saying I will not go back to this Popeyes but then I do bc its near my homeBig mistake.

User's recommendation: Go to Athens..It’s worth driving 30 more minutes if you really want Popeyes than to go to the Popeyes located on Banks Crossing in Commerce, Ga.

View full review
ID
#3714511 Review #3714511 is a subjective opinion of poster.
Location
Commerce, Georgia
Pros
  • On my route home from work
Cons
  • Bad taste in food and order issues
  • Didnt receive all of my food
  • Literally worse service than any other place imaginable
Loss
$21
Preferred solution
Full refund
New Reviewer

Popeyes restaurant Never has chicken

The restaurant I am talking about is in Tontitown Arkansas. We have been three times now and they have no chicken no help will not fix you anything dont care if you stay or go. They might as well close it down.

User's recommendation: Don’t go to this one in Arkansas.

View full review
ID
#3710958 Review #3710958 is a subjective opinion of poster.
Location
Fayetteville, Arkansas
Loss
$30
Preferred solution
I would like the restaurant to service people and have chicken. And also treat customers courteously.
New Reviewer

Bad service period nasty mouth cashier

I ordered xtra gravy cashier game me a hard time All I wanted to do was pay cashier was rude would not charge or give me the gravy I asked for the manager he came put his hand up as to say quiet and take the gravy Im confused this is her job to make sales ring the order up like I said it I said Im a manager at a fast food restaurant she said your not my manager continued to do everything but get the gravy her mouth was file

User's recommendation: Drive thru ordertaker messy.

View full review
ID
#3708794 Review #3708794 is a subjective opinion of poster.
Location
Baltimore, Maryland
Preferred solution
Nothing

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I paid for my order and didn’t get half the food

On the week of 6/19 2022 @ approximately 3:05 -3:30pm I went to Popeyes on Florida ave. In Lakeland Fl my order totaled $42. First of all the order took almost 35 min. Second I got home and half of my order wasnt there. I went back to Popeyes to let them know there was a mistake on my order, the employee got very attitudinal and still didnt get what I paid for

User's recommendation: Never again.

View full review
ID
#3705467 Review #3705467 is a subjective opinion of poster.
Location
Lakeland, Florida
Cons
  • Missing items from order
  • Employee attitude
New Reviewer

Issues with the app and store

How can you offer items and specials on your website and you get to the store and they do not have that anymore!!! or how can you have delivery only specials but don't deliver to everyone!!! Did not get to purchase because store does not sell 10 PC chicken anymore but is still offering it on your app!!!
View full review
ID
#3705068 Review #3705068 is a subjective opinion of poster.
Location
New York, New York
Loss
$22
Preferred solution
I want a solution!! And I want to be reimbursed for the time I drove all the way to your store to just be told that they don't sell 10 PC chicken anymore.

Wrong order, ignorant manager

To begin with my name is Barbara Lochridge not the name you have on my email.This is just another example of what's wrong with your company.People don't listen and issues aren't answered in a timely manner and now you have my name wrong.
View full review
ID
#3703507 Review #3703507 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

Problem with a gift card I purchased

Popeyes Louisiana Kitchen - Problem with a gift card I purchased
I paid for a $25 gift card and when my gift recipient went to use the gift card, they said it was denied zero on the card.

User's recommendation: Call to OK the card before giving it to a person.

View full review
ID
#3701331 Review #3701331 is a subjective opinion of poster.
Location
Round Rock, Texas
Loss
$25
Preferred solution
Let the company propose a solution
New Reviewer

Terrible service

Terrible!! Every time Ive gone there you wait for 39 minutes when there is only 3-4 cars ahead of you only to find out they are out of everything! Employees are always outside talking with other people parked in the lot

User's recommendation: Don’t go there.

View full review
ID
#3700234 Review #3700234 is a subjective opinion of poster.
Location
Springfield, Illinois
Preferred solution
Let the company propose a solution

Found cockroach in my strawberry soda

Still waiting on some response from someone and I hope you all send someone out to check that property. I received a full refund from manager. Would like to have some coupons mailed to me if possible
View full review
ID
#3698182 Review #3698182 is a subjective opinion of poster.
Location
Florissant, Missouri

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Boogers in my food

I bought a chicken box 3 piece an there was a bloody wet booger on the box when I opened it. I was on lunch break pulling to my office I couldn't go back. I called the police an made a report. I called Popeyes they kept hanging up on me and laughing about it. This was during 4/01/2021in the afternoon. In Seminole county Florida. Don't eat here

User's recommendation: Don't eat here ever.

View full review
ID
#3696174 Review #3696174 is a subjective opinion of poster.
Location
Sanford, Florida
Cons
  • Contamination
  • Rude customer service people
  • Illegal
Loss
$7
Preferred solution
Let the company propose a solution

Terrible food and service

Customer service was horrible chicken was hard and old when asked for freshly cooked chicken and was told by manger not to cook more until the other food was gone when I realized that the chicken wasn't fresh call the store back servel time before any one answered when I explained that I was at the hospital with my son the manager told me to come back when I told her I could not she said bring her back food and reciept and hung up in my face and didn't answer her phone anymore how rude

User's recommendation: Never eat at this location again for me to them.

View full review
ID
#3695119 Review #3695119 is a subjective opinion of poster.
Location
Fort Worth, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I received extremely poor service in store located in Collinsville, IL

Theres a relatively new location in Collinsville, IL. My last three visits they were out of mild chicken. They had only spicy. On my last visit there on Monday June 13 they were again out of mild chicken. In lieu of chicken I ordered several tender dinners. I get home to find not only did I not have sides but the tenders were about the size of my baby finger. I immediately call the store and was informed that they used a different distributor. I spent over $30 and barely had enough food for one person. I received very very poor customer service.

User's recommendation: I wouldn’t recommend they patronize this location.

View full review
ID
#3690746 Review #3690746 is a subjective opinion of poster.
Location
Maryville, Illinois
Loss
$30
Preferred solution
Full refund

Brands Related to Popeyes Louisiana Kitchen

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article