Most helpful review

Popeyes Survey Validation Code SCam

The survey on the back of your Popeye's receipt is a scam. They never send you a validation code for a free two piece chicken meal. I have done these surveys the past 4 four times I have eaten at Popeyes and I never received a validation code. Don't bother to take the...
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91 comments
#1985653

Why no Popeye bring back onion rings?

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#385337 Review #385337 is a subjective opinion of poster.
Loss
$5

I don’t want to give a review to a Company that don’t care about thier Customers l’m shocking and can’t hardly breathe inside the Popeyes chicken in Shorter main st. Alabama and l filed a complaint to

NI was at the Popeyes chicken in Shorter Alabama and I buy a cajon chicken and I started shocking and can’t breathe and no one even tried to help me inside the restaurant and I was told that I can’t get shocked with the cajon chicken and l’m inside the restaurant and...
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#2254110

What is shocking?

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#3996350 Review #3996350 is a subjective opinion of poster.
Location
Albuquerque, New Mexico

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Incomplete Order

Popeyes Louisiana Kitchen - Incomplete Order
i paid for a 2pc combo with mac&cheese, Hawaiian punch, and nuggets. I did not receive the mac&cheese that I paid for. i called the store twice and received voice mail. I want a refund!!!

User's recommendation: Make sure that you have the staff to double check your order before driving off.

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#3991610 Review #3991610 is a subjective opinion of poster.
Location
Eden Prairie, Minnesota
Loss
$50

Very dissapointed,disappointed, as a business owner I think that the owner should know what I saw today

1.5
To the owner I just want to say I stopped going to your restaurant months ago because service was just horrible inside or out it didn't matter,but my wife still loves it but the problem is she never goes to get so she don't have to deal with the issues...today 20...
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#3982429 Review #3982429 is a subjective opinion of poster.
Location
Augusta, Georgia

I was treated very poorly As a customer

1.6
When you are on a bus you can't go to drive throw and you are talk to anykind of way from the person in charges

User's recommendation: Its time to open back up.

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#3951275 Review #3951275 is a subjective opinion of poster.
Location
Chicago, Illinois

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Verified Reviewer Junior Reviewer

Wrong product received

2.3
I went to the NILES, MI. POPEYES CHICKEN restaurant yesterday late afternoon to buy some chicken. I bought a TWO CAN DINE FOR $9.99 BOX. I also asked for an extra wing on the side. I suppose to do that, the lady at the counter gave me a WING CLASSIC WITH A BISCUIT...($2.49) expensive for a wing!! SO... not only did she NOT put a wing in that box, BUT a drumstick!! DOES anyone know how to do their jobs anymore??? NOT HAPPY TO BE SURE!

User's recommendation: MAKE THE PERSON BEHIND THE COUTER SHOW YOU WHAT THEY SERVED YOU for your takeout order.

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#3943094 Review #3943094 is a subjective opinion of poster.
Location
Springfield, Illinois
Pros
  • Chicken taste good
Cons
  • Price and customer service
Preferred solution
Apology

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Verified Reviewer New Reviewer

Complaint

1.0
Im a loyal Popeyes customer and door dash driver that picks up many orders and delivers many orders for this franchise I was denied useage of the bathroom unless I purchased something and I started to urinate on myself while other customers watching! They are very unprofessional and unsanitary with a toilet without a handle for flushing
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#3936011 Review #3936011 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Loss
$23
Preferred solution
I’m not sure how

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Verified Reviewer New Reviewer

Absolutely horrible customer service

1.0
now you cant take my call ive been trying to get my paycheck for 3 weeks sent dozens of email recieved dozens of emails.. nobody cares that im homeless
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#3935130 Review #3935130 is a subjective opinion of poster.
Location
Wimauma, Florida
Preferred solution
my paycheck

Missing item, extra charge on credit card and rude behavior of employee

1.0
Went to drive thru at location #4802 at Jonesboro, GA on August 26. Had a coupon for $29.99 deal consist of 14 pieces chicken, 7 Biscuits and two large sides. At the time of delivery, I asked for Hot Sauce. Very rudely replied that go to any other restaurant and get...
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#3916581 Review #3916581 is a subjective opinion of poster.
Location
Loganville, Georgia

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Missing food in my order. Charge additional on top of actual charge. Rudeness of employee. Visited location for solution but no resolution.

1.0
Went to location 4802 on Jonesboro, GA on August 26. Had a coupon for 29.99 deal which includes 14 pieces chicken, 7 biscuits and 2 large sides. I asked the employee to provide hot sauces. Employee very rudely said we don't have it and go to any other restaurant and...
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#3916533 Review #3916533 is a subjective opinion of poster.
Location
Loganville, Georgia

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Verified Reviewer New Reviewer

They are nasty

1.1
Very disrespectful, and the person in drive thru can't have to repeat order several times and that's annoying.Don't go there unprofessional managers.
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#3914966 Review #3914966 is a subjective opinion of poster.
Cons
  • Get better
Preferred solution
They need improvement.
New Reviewer

Terrible service very rude won't be back cleveland ohio

1.0
First time there drive thrugirl at window terribly rude i was only ome in line wouldn't answer my questionsvery rude

User's recommendation: Don't go there.

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#3913717 Review #3913717 is a subjective opinion of poster.
Location
Cleveland, Ohio
New Reviewer

HORRIBLE customer service/Wrong order

1.7
Employee was rude when I asked for condiments, employee told me condiments was in the bag. When I pulled off and looked no condiments in the bag. I pulled back around and asked for condiments and employee had an attitude. Asked to speak with manager and that was no help at all. When I got back to work my whole order was wrong. WILL NEVER GO BACK.

User's recommendation: Never go !

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#3909039 Review #3909039 is a subjective opinion of poster.
Location
Tyler, Texas
Cons
  • Horrible customer services and does not care about the orders
Loss
$35
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Place sucks. Don't order anything online cause it'll be something totally different.

1.0
Had multiple items I didn't receive and was told I was refunded my money but NO!!.. NEVER GOT 0.01 BACK.

User's recommendation: Don't buy anything unless in cash in store.

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#3893625 Review #3893625 is a subjective opinion of poster.
Location
Riverview, Florida
Loss
$42
Preferred solution
They money back for the items I didn't receive I paid for.
New Reviewer

Pissed because I LOVE Popeyes

2.0
Popeyes Louisiana Kitchen - Pissed because I LOVE Popeyes
I drove 20 mins for wings to find out that the store did not have any as usual! I almost parked to make the Cajun rice myself..it was dry af! The Macaroni was trash, it literally looked like cheese dip with 7 elbow noodles(pic below) I had to drain it to taste it!

User's recommendation: Don’t get ya blood pressure up.

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#3893258 Review #3893258 is a subjective opinion of poster.
Location
Kansas City, Missouri
Service
Wingstop Customer Care
Pros
  • Best wings ever
Loss
$32
Preferred solution
Full refund

Complaints about food

Popeyes Louisiana Kitchen - Complaints about food
The store is still handing out side items that are out of time. This is documented in a store audit and 3-4 weeks later still a problem.

User's recommendation: Check your order.

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#3886739 Review #3886739 is a subjective opinion of poster.
Location
Dayton, Ohio

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