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The survey on the back of your Popeye's receipt is a scam. They never send you a validation code for a free two piece chicken meal. I have done these surveys the past 4 four times I have eaten at Popeyes and I never received a validation code. Don't bother to take the...
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83 comments
Anonymous
#1770559

I miss the delicious Chicken Samwitches! Brig'Um Back! Brig'Um Back!

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Review
#385337 Review #385337 is a subjective opinion of poster.
Loss
$5
1.0
Details
Thats exactly what i did when i visited the popeyes in Martinez,Ga. Service, wait time and food was unsatisfactory. I did what any unhappy customer would do. Well they took my complaint, fired an employee, and then gave them the report with all my personal info on it....
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74 comments
Anonymous
#1761173

I love popeyes, but some employees just take the joy out of the food!! You look at some of their faces and you don't even want to touch the food.

Most employees need to learn customer service!! They don't even speak correctly for you to understand what the *** they talking about!!!

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Review
#1104255 Review #1104255 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care
Cons
  • I did not like the very poor quality of the food
  • Management and the employees
2.2
Details
Popeyes Louisiana Kitchen - Old hard dried out chicken.. 2/3 filled large sides.
Popeyes Louisiana Kitchen - Old hard dried out chicken.. 2/3 filled large sides.
Popeyes Louisiana Kitchen - Old hard dried out chicken.. 2/3 filled large sides.
Popeyes Louisiana Kitchen - Old hard dried out chicken.. 2/3 filled large sides.
Popeyes Louisiana Kitchen - Old hard dried out chicken.. 2/3 filled large sides.
Popeyes Louisiana Kitchen - Old hard dried out chicken.. 2/3 filled large sides.
Popeyes Louisiana Kitchen - Old hard dried out chicken.. 2/3 filled large sides.
Popeyes Louisiana Kitchen - Old hard dried out chicken.. 2/3 filled large sides.
Popeyes Louisiana Kitchen - Old hard dried out chicken.. 2/3 filled large sides.
The chicken absolutely horrible ! I repeated my order 3 timrs at the speaker, order taker told me "just a moment 3 times. Then she had to get someone at the pick-up window. This was the worst chicken i have ever received from this location. My sides were all 2/3 full...
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3 comments
Anonymous
#1725545

Them filling up the sides only 2/3 of the way is just another way they have of gyping you. They gotcha coming in and they gotcha going out!

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Review
#1505563 Review #1505563 is a subjective opinion of poster.
Product
Popeyes Louisiana Kitchen Chicken
Reason of review
Bad quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
Popeyes Louisiana Kitchen - Paid for food did not receive
Popeyes Louisiana Kitchen - Paid for food did not receive
Popeyes Louisiana Kitchen - Paid for food did not receive
Popeyes Louisiana Kitchen - Paid for food did not receive
Popeyes Louisiana Kitchen - Paid for food did not receive
Went to the popeyes location on N Harvey Mitchell Parkway (store location 4972) on Thursday November 3rd. Me and my friend ordered 2 chicken sandwiches, two biscuits, and a Dr. Pepper on the app. The order was placed at 6:35pm central time. When we got to the...
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2 comments
Anonymous
#1777642

LOL...Next time walk your @#$# into the store and place your order. Thankfully they gave your sandwich away to people who had the temerity to actually show up at a physical location and make an order either through the drive-through or in the shop. Had your sandwich been there, you would have whined that it was cold and soggy as it sat by the wayside waiting for you to turn up.

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Review
#1702490 Review #1702490 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care
Reason of review
Poor customer service
Loss
$14
Preferred solution
Full refund
Tags
  • Bad Customer Care

Popeyes Louisiana Kitchen - Stole my money

1.0
Details
Popeyes Louisiana Kitchen - Stole my money
Popeyes Louisiana Kitchen - Stole my money
Popeyes Louisiana Kitchen - Stole my money
Popeyes Louisiana Kitchen - Stole my money
Popeyes Louisiana Kitchen - Stole my money
I ordered online through the app. I go to getcmy food at the restaurant and the rude manager told me they don't do online ordering. I argued with her and showed all the confirmation and the fact that my bank account waa charged. She just kept saying We Dont Do Online Ordering! She then just walks away. I have submitted 1 complaint on their website and multiple Facebook and Tweet Direct messsages which they respond to and say we will escalate your complaint. I have called and submitted my complaint to theor guest relations number 4 times. This happened in Sept. 27th and i have yet to be contacted. They stole my money.
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Review
#1675187 Review #1675187 is a subjective opinion of poster.
Cons
  • Slow service
  • Poor service rude manager
  • Thieves
Reason of review
Poor customer service
Loss
$15
Preferred solution
Full refund
1.0
Details
Popeyes Louisiana Kitchen - Horrible experience
Popeyes Louisiana Kitchen - Horrible experience
Popeyes Louisiana Kitchen - Horrible experience
Popeyes Louisiana Kitchen - Horrible experience
OMG! So yesterday, I ordered $79 worth of food from Popeyes (new one in Pace) - it was completely wrong! Their job to check for accuracy...not mine. I brought in my receipt today with pictures of the wrong order....after waiting for her to call her manager..she said...
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Review
#1701545 Review #1701545 is a subjective opinion of poster.
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered

Popeyes Louisiana Kitchen in Hamden, Connecticut - Popeyes Filthy dirty Rude Manager

1.8
Details
Popeyes Louisiana Kitchen - Popeyes Filthy dirty Rude Manager
Popeyes Louisiana Kitchen - Popeyes Filthy dirty Rude Manager
Popeyes Louisiana Kitchen - Popeyes Filthy dirty Rude Manager
Popeyes Louisiana Kitchen - Popeyes Filthy dirty Rude Manager
Popeyes Louisiana Kitchen - Popeyes Filthy dirty Rude Manager
Popeyes Louisiana Kitchen - Popeyes Filthy dirty Rude Manager
Rude 2nd visit after waiting 1/2 hour for chicken I was told to wait 10 more minutes I asked for a refund she took the receipt like I needed it I have complained to corporate and no change yet a month later here’s how nasty it looks
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Featured
Review
#1401284 Review #1401284 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Sanitary Conditions
Reason of review
Bad quality
Popeyes Louisiana Kitchen - RACISM DISRESPECTFUL HORRID SERVICE
Popeyes Louisiana Kitchen - RACISM DISRESPECTFUL HORRID SERVICE
Popeyes Louisiana Kitchen - RACISM DISRESPECTFUL HORRID SERVICE
Popeyes Louisiana Kitchen - RACISM DISRESPECTFUL HORRID SERVICE
Popeyes Louisiana Kitchen - RACISM DISRESPECTFUL HORRID SERVICE
I Tiona am a young African American woman. I arrived to the Popeyes Location on Bergen Ave Jersey City,NJ to be greeted by a young female who has been working here for quite sometime because ive seen her she has served me on many occasions. Tonight July 21 at 830pm its...
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40 comments
Anonymous
#1579124

You people are always trying to cheat the system. She was doing her job.

Maybe you should get one so you can get a car and not have to take the bus. But with all the free EBT I pay for why would you?

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Review
#1309716 Review #1309716 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Manager
Reason of review
Order processing issue

Popeyes Louisiana Kitchen - Horrible job

1.0
Details
Popeyes Louisiana Kitchen - Horrible job
Popeyes Louisiana Kitchen - Horrible job
alex castillo district manager of northlake tx, store number 12491 . he ia under staffed making us work 120 hours every two weeks , no off days. there is only 5-7 people working when its suppose to be a full staff of 20. doesnt want to compensate wages . doesnt give off days even to those who bring it legitimate paperwork saying otherwise. mice in the building. cracks I the tops of the flour bin. illegal employees and unsanitary kitchen area. people have gotten sick and all and alex doesnt care fires people for not coming in to work on required off days
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Review
#1699352 Review #1699352 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Manager
Cons
  • Experience at your store was too much work on every level
  • Bad experience all the way around
Tags
  • Store 12491

Contact Popeyes Louisiana Kitchen Customer Service

Mailing Address:
Popeyes Louisiana Kitchen, Inc.
400 Perimeter Center Terrace Suite 1000
Atlanta, Georgia 30346
United States
Phone:
(877) 767-3937
All Popeyes Louisiana Kitchen Contacts

Popeyes Louisiana Kitchen Products and Services Reviews

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2.3
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Popeyes Louisiana Kitchen - Horrible service
Popeyes Louisiana Kitchen - Horrible service
I was refused food and service because I requested food close-by closing time. Employees had no food prepared (not a single piece of chicken) and was not willing to cook ANY food I asked for. I was treated very disrespectfully. My business was very clearly unwanted the...
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30 comments
Anonymous
#1609499

Go home and cook...it's better for you.

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Featured
Review
#1107688 Review #1107688 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care
Reason of review
Poor customer service