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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details

Update by user Nov 11

never going back ever again

Original review posted by user Nov 11

Ordered 2 sandwiches, one reg. & one spicy, told the girl no sauce on both. Got home and sure enough they did not listen, sauce was on both, the sandwiches were soggy as well, the chicken patty was extra crispy, to crispy, to much breading,...
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1 comment
Anonymous
#1776033

You should have unwrapped you samwitches before you left the property, and if they were slathered in unwanted mayo then you should have either gone back inside the store and got it fixed,, or if you were too lazy, go back through the drive through again. My friend, they have done the same exact thing to my twice so far.

Both times I had ordered two samwitches with no mayo, and both times they slathered it on there anyway. So altogether, they threw four samwitches in the trash, even though I pointed out to the employee which samwitch that I had opened. The other bag wasn't even opened. I don't think that I would have contaminated any more than the employee who handed them to me, who was handling dirty cash at the register.

They should have put those samwitches aside for the hungry and/or the homeless to enjoy. What a waste.

Resolved
Review
#1705527 Review #1705527 is a subjective opinion of poster.
Product
Popeyes Louisiana Kitchen Sandwich
Reason of review
Bad quality
Loss
$11
Preferred solution
new employees

Resolved: Popeyes Louisiana Kitchen in San Antonio West, Texas - I need my W-2

5.0
Details

Update by user Oct 23

90,000

Original review posted by user Oct 23

I need my W-2I really do need my W-2 so I can get taken of the years and get in contact
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2 comments
Anonymous
#1767090

I'm fed up with Popeye's!.............KFC, here I come!

Anonymous
#1768754
@Anonymous

Suck butt pieces wrong orders and sorry hired counter help and mgr mt dont care yes KFC is remaining on to but that's a diff story.ill just make my own lunches better by 100 percent... they're all wanting ur money and dont really care if they get bad reviews or complaints.

Mine from popeyes wasnt favorable either I guess filed as no response..Figures lesson learned. Crying shame it was good chicken .....

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Resolved
Review
#1687538 Review #1687538 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Dine-In Service
Pros
  • Quick and easy on way to work
Cons
  • Ordered wings waited 15minforthemonlygot1
  • Manner in which i was treated at drive thru window
  • False advertisement from commercial advertisement
Reason of review
Work Experience or Job Application
Loss
$1500
Preferred solution
Full refund
Tags
  • Worse Chicken Ever
2.8
Details
Dear Popeyes, In consideration to your apology, the 5.00 voucher sent to me was a slap in the face. It did not even cover the issues with my order. I cannot even order a dinner of my choice? The disrespectful manner of the manager was disgraceful and appalling and the...
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5 comments
Anonymous
#1764756

Good riddance to you. Special orders are not very practical at fast food places. Learn to cook at home.

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Resolved
Review
#1685319 Review #1685319 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Manager
Pros
  • Food
Cons
  • Terrible service
  • Rude workers
Reason of review
Poor customer service

Resolved: Popeyes Louisiana Kitchen in Arlington, Texas - Bad food

Update by user Oct 08

Not yet being processed

Original review posted by user Oct 08

Please send a coupon thank you
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Resolved
Review
#1674974 Review #1674974 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details

Update by user Sep 18

NOT RESOLVED

Original review posted by user Sep 18

These people never answer their phone.It would be nice if they were more like Chickfila.When they make a mistake they apologise and normally give a free meal to make up for it. To bad my family likes popeyes but I dont want to feel like Ive was cheated out...
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Resolved
Review
#1657180 Review #1657180 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care
Pros
  • Biscuit
  • New prices
Cons
  • Incorrect order
  • Condition of food served
  • Everything with this restraunt
Reason of review
Poor customer service
Loss
$20
Preferred solution
Dont know very disappointed
Tags
  • Ar Terrible Customer Service- Ras

Resolved: Popeyes Louisiana Kitchen - Dry food and bad service

3.2
Details
Hideous customer service and the food was so dry and without taste. I used to love the Cajun Chicken Box but god it is awful now!!
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Resolved
Review
#1629638 Review #1629638 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care
Pros
  • Price
Cons
  • Whole experience
Reason of review
Poor customer service
Tags
  • Bad service people
2.0
Details
Popeyes Louisiana Kitchen - Grossly Undercooked and Served Chicken

Update by user Jun 19

This issue has not been resolved!

Original review posted by user Jun 19

I purchased chicken strips on Monday, June 17, 2019 at the Popeyes located at 515 Lee St SW, Atlanta, GA 30310 (USA). After having waited about twenty (20) minutes just to place my order, and another seventeen (17) minutes to get my...
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1 comment
Anonymous
#1705092

NOW THAT'S A BIG NO-NO. CHICKEN SHOULD ALWAYS BE THOROUGHLY COOKED BECAUSE OF THE DANGER OF SALMONELLA POISONING. POOPEYE'S SHOULD KNOW BETTER THAN THAT!

Resolved
Review
#1563030 Review #1563030 is a subjective opinion of poster.
Cons
  • Poor quality
Reason of review
Bad quality
Loss
$435
Preferred solution
Let the company propose a solution
Last night I decided to get popeyes for my family. My husband, an army veteran, and two children was not with me so I went alone and got drive-through. Upon getting to the drive through window a black gentleman told me my cost, I handed him my card and he paused to...
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6 comments
Anonymous
#1658482

Just as long as they weren't choking the chicken.

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Resolved
Review
#1462764 Review #1462764 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Manager
Reason of review
Poor customer service
2.0
Details

Update by user Oct 09, 2018

it was

Original review posted by user Oct 08, 2018

I went through the drive through and the employee was rude. I was told that I had to wait 13 minutes for chicken. I waited 22 minutes so I went inside and spoke with the manager. The employee Anna Brumbelow yelled out with an attitude I told her to wait and she...
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Resolved
Review
#1376484 Review #1376484 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Manager
Reason of review
Poor customer service

Contact Popeyes Louisiana Kitchen Customer Service

Mailing Address:
Popeyes Louisiana Kitchen, Inc.
400 Perimeter Center Terrace Suite 1000
Atlanta, Georgia 30346
United States
Phone:
(877) 767-3937
All Popeyes Louisiana Kitchen Contacts

Popeyes Louisiana Kitchen Products and Services Reviews

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5.0
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Hello, my name is James Hazelwood. This email is in regards to an incomplete order that I was given. I am trying this email because the complaint form I filled out on your website yielded no results. Sunday, August 26, 2018 at 5:06 p.m. Popeye's #12885, 2033 Oliver...
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1 comment
Anonymous
#1549991

Sorry no free chicken today

Resolved
Review
#1341927 Review #1341927 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Drive-through
Reason of review
Order processing issue