New Reviewer

Christina was most helpful

4.9
Store #2427 gave me a receipt that was not readable . I wanted the survey 2 piece special. She offered me a coupon.
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#3678288 Review #3678288 is a subjective opinion of poster.
Location
Houston, Texas

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Verified Reviewer New Reviewer

Onion Rings

5.0
Popeyes Louisiana Kitchen - Onion Rings
I miss your onion rings sooo much!!!!. I used to stop by at least once a week just to get them...whats the possibility you could add them back to the menu?

User's recommendation: Ask for onion rings.

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#3076154 Review #3076154 is a subjective opinion of poster.
Location
Cleveland, Ohio
Preferred solution
Let the company propose a solution

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5.0
I went through the drive thru to the Popeyes at 725 11th Ct W, Birmingham, AL 35204. When the employee asked me to place my order, she left her speaker on and I could hear the conversation she was having on the inside about other employees and a LOT OF CURSING. She...
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#2972029 Review #2972029 is a subjective opinion of poster.
Location
Trussville, Alabama
New Reviewer

Waiting for mailed coupons over 2 weeks

5.0
Have not received the $10 coupon that was mailed over 2 weeks ago. Told to give it one more week and if still not received, call back again.
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#2734462 Review #2734462 is a subjective opinion of poster.
Preferred solution
The coupon I was told I would be receiving

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I would like to thank an employee who went above and beyond

5.0
On January 18th I went through the Popeye's drive through in Lowell or Rogers AR I believe the store is # 7726. It was my husband's birthday. As I got to the window, I realized I didn't have my purse in the car. The young lady in the drive through said it was ok she would pay for it. Her name was Taylianna. I went to the restaurant the next day and left her cash in an envelope. She was coming in later that night the employee told me. You could tell the gentleman thought highly of her as well. I wanted to recognize her kindness and to make sure someone knows what a valuable employee you have!Great OutO
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#2422479 Review #2422479 is a subjective opinion of poster.
Location
Rogers, Arkansas
New Reviewer

I didn't receive the food I paid for

5.0
Customer service was very helpful in responding to my problems .
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#2377868 Review #2377868 is a subjective opinion of poster.
Location
Coram, New York

Inquiry/complaint green in the middle of the chicken

5.0
Popeyes Louisiana Kitchen - Inquiry/complaint green in the middle of the chicken
Popeyes Louisiana Kitchen - Inquiry/complaint green in the middle of the chicken
Popeyes Louisiana Kitchen - Inquiry/complaint green in the middle of the chicken
Wasnt happy with the green in the middle an manager re reimbursed the money back but that's a health hazard an it could of been a bad experience so someone needs to check an make sure that dont happen again cuz I'm not sure if I want toeatat popeyes anymore because if the skin wouldn't of been pulled off we would of never known about that green in the middle an that is nasty

User's recommendation: Check under the skin of the chicken.

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#2252499 Review #2252499 is a subjective opinion of poster.
Location
Naperville, Illinois
Product
Popeyes Louisiana Kitchen Chicken

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About not receiving my order

5.0
I ordered all white meat and 8 piece box that's not what they give me and I only got 7 pieces

User's recommendation: Check your order before you leave.

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1 comment
#1919908

You were missing one piece and claim a loss of $16?

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0 0
ID
#2149011 Review #2149011 is a subjective opinion of poster.
Location
Wilkins, Pennsylvania
Product
Popeyes Louisiana Kitchen Extra Crispy Chicken
Loss
$16
Preferred solution
Let the company propose a solution

Food was horrible

5.0
The food tasted very very nasty as if it wasn't any good I only ate 1 piece out of 3pieces every time I get it delivered I receive wrong pieces &;;;;;;;;;; wrong items now I'm getting spoiled food &;amp; they never answer the phone so that I can let them know about my experience 4810 Poplar and Colonial...
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#2125566 Review #2125566 is a subjective opinion of poster.
Location
Memphis, Tennessee
Service
Popeyes Louisiana Kitchen Customer Care

Order Mistakes

5.0
The order was delivered from the Darien Illinois store. I ordered mashed potatoes and cole slaw but received FOUR orders of cajun fries. I also ordered a chicken sandwich which wasn't included with the order. But they DID manage to charge me for it. Tried to call them a dozen times during business hours but no one ever picked up. Last time I'll order from Popeyes

User's recommendation: DON'T ORDER FROM THE DARIEN ILLINOIS LOCATION!!

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#2102785 Review #2102785 is a subjective opinion of poster.
Location
La Grange, Illinois

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ComplaintComplain

4.8
I ordered 2 chicken sandwiches and ask for them freshly made. The server didn't service them hot so was going to ask for them to be made fresh but the server had such a bad attitude. Just ask for my money back
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#1947163 Review #1947163 is a subjective opinion of poster.
Location
Zephyrhills, Florida
Product
Popeyes Louisiana Kitchen Chicken Sandwich

Disrespectful staff

5.0
My son called saying he is vomiting n the manager won't let him go home. So as his dad I called n asked why he not was sent home. The woman manager has been disrespectful in the background. Finally, told my son to go home n not to return the rest of the week because she was mad I called her out being disrespectful.
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#1905869 Review #1905869 is a subjective opinion of poster.
Location
Melbourne, Florida
Service
Popeyes Louisiana Kitchen Manager

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Refunding online order

5.0
I ordered online and when I went to the store it was closed. I never got my food and had to go to Wendy's.
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#1876284 Review #1876284 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
New Reviewer

Please resolve issue

4.8
Several times messed up orders through drive through during Covid and phone was busy for hours. Mgr was rude and did not make an offer

User's recommendation: Check your orders before leaving.

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#1856737 Review #1856737 is a subjective opinion of poster.
Location
San Antonio West, Texas
Service
Popeyes Louisiana Kitchen Customer Care
Cons
  • When i asked meg to make right he was rude
Loss
$6
Preferred solution
Let the company propose a solution
New Reviewer

Won't sell sandwiches till 11:30

5.0
They should sell sandwiches after 10:00 am

User's recommendation: Great place to eat.

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#1832670 Review #1832670 is a subjective opinion of poster.
Service
Popeyes Louisiana Kitchen Customer Care
Pros
  • Great food tasty
  • I love your chicken
  • I just love
Preferred solution
Let the company propose a solution

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